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Securing smart devices.

In our increasingly connected world, smart devices provide a new level of convenience. Recent news stories, however, serve as a reminder to owners that any device connected to the internet needs to be properly configured and secured.

The FBI recently released a statement warning consumers of the risks surrounding internet-connected TVs. Some smart TVs include cameras and microphones that are used for video conferencing and voice assistance. If the TV's internet connection is not secure, it may act as a gateway for a hacker to gain access. If a hacker were to gain access, they may be able to change TV channels, adjust the volume, speak, or even view your home through the camera.

Smart cameras are convenient for watching over your children and pets, and for checking on who's knocking on your door, even when you’re not home. However, there have been reports of home security cameras being hacked. In some of these cases, hackers have taken control of cameras, functionality and voice, and even demanded ransom to release the impacted account.

These stories of cameras being taken over can be scary. Usually it's discovered that the “hacked” devices haven’t been properly configured to be secure or that accounts related to the products were compromised. Hackers are often thought of as all-powerful when it comes to tech. The truth is that most hacks are the equivalent to criminals checking all the side doors and garage doors on a street to see if they’re unlocked. This article will provide tips to help you better protect yourself and your tech. 

Set up two-factor authentication.

If the app or website you use to control your smart tech allows for it, use two-factor authentication. This will make accessing your devices much more secure. Two-factor authentication requires a second form of verification to access services. For example, when logging into your smart camera app, if you have two-factor authentication enabled, you may need your password and a code they text to you to gain access. You wouldn’t be able to log in and access your account or devices without both forms of authentication. 

Important Tip: Always keep your contact information up to date within your apps that use two-factor authentication. If you enable this security feature and don’t have access to one of the access points, you risk having to abandon your accounts. 

Don’t share your account information.

Many people share account information with family members or house guests, so they have access to the smart tech in their homes. There is a better and more secure way to do this. Many manufacturer apps allow you to set up shared access or limited/time-sensitive access through web experiences or apps. This requires secure steps to log in and gain access, limiting the risk that your data will end up in the wrong hands. 

Update your passwords.

Compromised password and login information is the top way hackers gain access to accounts, and data breaches release this type of information. Many people use the same credentials for multiple accounts, so if a hacker has possession of breached data, they will often attempt to log into popular websites to see if they can gain access. It is critical that you use different passwords and login information for your accounts to avoid this possibility. We understand that remembering all of your passwords can be difficult, so we recommend using a personal password algorithm, which is an easy way to create unique passwords. Learn how to do this in our article "How to make a strong password." You can also use a password manager (you can find them in your mobile app store) that will generate and store unique passwords for you.

Secure your home network.

Some devices come with default passwords. This will most frequently be the case with routers and modems. This is the first line of defense for your home network, and it is critical that you update these passwords to something unique. How you make a change varies from router to router, so make sure to review the manufacturer's instructions on how to update your password.

We hope you found this information helpful and use these tips to better protect yourself from hackers and bad actors on the internet. You’re not alone when it comes navigating the world of smart tech. In addition to the manufacturer support pages, Geek Squad Agents are available when you need additional help. You can set up an appointment with an Agent who can come to your home help to better secure your devices and home network. Just give us a call at 1-800-433-5778 or chat with an Agent; we’re here to help.

Read FBI statement about securing smart TVs › 
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Get to know your devices.

Read through your new smart device’s instructions, paying special attention to the security guidance. You will want to understand how to secure your device per the manufacturer’s direction. Also, take time to learn about the functionality of your device. Understanding your device's capabilities will help you prepare for risks associated with the technology.