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Geek Squad

Protection coming to a home theater near you.

Don't get stuck with a huge repair bill if the unexpected happens to your TV or home theater tech. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Already have a Protection Plan? See your account

Benefits of Geek Squad Product Replacement for your home theater remote.

If you accidentally damage your product while handling it, we'll take care of it.

Enjoy peace of mind knowing that you're covered if the unexpected happens.

It's easy to get help when your product isn't working properly.

To get help, just bring your home theater remote into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.

You can transfer your plan.

When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

If you have questions, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Geek Squad Agent

How does Geek Squad Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

Repairs are performed by either Geek Squad or one of our authorized third-party contractors. We require our third-party contractors to conduct a background check on any person they hire to enter your home.

How much does Geek Squad Protection cost?

It varies by product, and you'll be shown the exact cost when you add a product to your cart. Here's an example for a projector costing $699.99.

Example cost of home theater remote $59.99
2-year plan $11.99 (about $0.50/month)
Geek Squad Agent

Getting help is easy with Geek Squad Protection.

Need to make a claim under Geek Squad Protection?

Get started online or chat with an Agent

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.

Disclosures.

  • See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.

    Parts and coverage available under the manufacturer's warranty are not covered by the Plan.