Insignia™ - 2.5" Serial ATA Hard Drive Enclosure - Black

Q: My hard drive doesn't slide into the enclosure easily. Should I return my product?

A: Most factory hard drives on Macintosh computers have mounting pegs on one or both sides of the drive. These will need to be removed for the drive to fit this case. Be sure you keep the pegs safe, as you may need them to re-install in your Macintosh.

Q: Will this transfer data from hard drive to new laptop?

A: Put your old drive in this case and plug it in, all that it takes. Then leave the old hard drive there for a nice external backup drive. Yes, it should work for you.

Q: How many GB of storage does the device have?

A: The device does not have any storage capacity. It is an empty hard drive caddy which can be used to transfer files between hard drives by turning the laptop hard drive into an external drive.

Q: is it compatible with Windows 10?

A: Yes it is - I use it daily on my laptop with Windows 10 Home.

Q: I recently, for a friend, took their laptop hard drive (a 2.5" 7.0mm sized) and put it in the enclosure. It is a bit roomy and rattles when shaken. Can I put something around the hard drive to keep it from rattling without causing problems?

A: It sounds like you could use some soft rubber bushings to fill in the gaps. You should not have any issues going with rubber fillers.

Q: How do I know if my drive is 2.5 or 3.5 inch? Its a Seagate Barracuda 7200 and overall measures 4 inches wide. The connector section of the board measures 2.5" and the board is 2.5" high. I'm not computer savvy so please help.

A: One way to tell is to google the model number of the drive. Usually it will say the size in the description. A 2.5 inch drive is a laptop hard drive and a 3.5 inch drive is a desktop hard drive. It sounds like from what you are describing you have a 3.5 inch drive. The board that you are referring to is going to be the same size on a desktop drive as it is on a laptop drive because the sata power and data connections are the same on both laptop and desktop drives. But like I said earlier just Google the model number and that should tell you what size drive you have. Hope this helps.

Q: Replacing laptop hard drive with solid state drive. I put new drive into this and clone old hard drive into it , correct ? ( given right form factor etc). 600 GB drive; USB 3.0 port. How long to clone ? Rarely reach "spec" speed on USB ... thanks!

A: Hi Scooter. My advice would be to use an Installation image to format the new SSD appropriately. This is because even if you make an exact mirror copy of the old hard drive Boot Sectors could be a problem later. For more information about this matter, you can check this article: http://tips4pc.com/computer_tips_and_tricks/ssd-boot-sector.htm Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us

Q: will files, contacts, emails, etc. transfer into the same software as the original computer? I. E. from excel to excel or photos to photos

A: Not on their own. This enclosure takes your old hard drive and basically makes it a folder you can access from another computer. So you can open the 'folder', find your old excel documents or photos and then go put them into the folders on your new computer and they should work just fine. Might have a compatibility problem if it's different software versions, but that would happen regardless, and has nothing to do with this piece of hardware.