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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 2 out of 5 stars

  Manual mopping is faster

  • Tech Insider Network Member
  • Top 25 Contributor

  Pros Spinning action removes more than static pad Extremely quiet Doesn’t require setting up an account Easy to set up Cons Requires lots of manual attention Only allows water Needs barriers to set up in larger rooms Tends to clean small, long areas repeatedly Often misses areas Easily gets lost or stuck Rams into cabinets with foot kick recesses Tries to mop low shag carpet Status beeps sound too familiar No water sensor Design and Features The Jetbot Mop utilizes a very simple design. It has two rotating pads that have water reservoirs to allow wet mopping. It comes with both scrubbing and polishing pads. Included is a remote. It isn’t smart integrated or require any sort of an account to set up. It has a carrying handle with a power button integrated and it looks like two sensors on the side. The overall design is very simple and easy to understand. Performance and Operation The first thing the instructions recommend is washing the cleaning pads even though they are new. This is a good idea since they tend to leave more cleaning marks on the floor when new. Once you choose if you want the scrubbing or polishing pad all you have to do is fill up the water reservoir on each cleaning disk. The instructions specify to only use water, which severely limits the cleaning abilities. You can start cleaning directly by using the power button but it is really designed to be controlled via the remote so you can easily choose cleaning modes. The instructions give you very little detail as to all the differences in clean modes. For example, it has an Auto mode and a 50-minute mode. During usage, both the Auto mode and 50-minute mode ran the maximum runtime of 50 minutes. While in operation, it gives status updates for things like low battery, but the beeps used sound nearly the same which makes it hard to determine what beeps mean and the instructions offer no information. The status light only changes color for some things but the colors it changes don’t always match the instructions. During mopping, the Jetbot seems to wander around in random directions. Sometimes you can turn it on, and it will clean one small area and then go straight across the room and clean one small area over and over. In fact, the logic to the cleaning pattern seems to prefer long, small strips of flooring. In a large room with U shaped floor to clean, it would repeatedly start in the large area and quickly move to the small 1-foot wide strip of flooring and repeated clean that section of the remainder of the 50 minutes. It would barely clean the rest. No matter where it was placed it would find it way to that 1-foot wide strip and clean it until out of battery. Anything larger than a medium sized room will also require you to block off areas to clean. It can’t properly clean larger rooms in one pass requiring you to stage each area before cleaning. It also has a tendency to want to clean over low shag carpets which requires further blocking and preparation. It also has a flaw in that it cannot properly detect cabinets with floor kicks. The sensors are so low that it seems the space under the cabinet for your feet as where the wall is. This leads to the Jetbot slamming repeatedly into cabinets. More than likely this will cause marring to the cabinets over time, so you also have to protect your cabinets. If you have any furniture, such as a couch with just enough of a gap below, the Jetbot will repeatedly try to clean under that portion until it gets stuck under the couch. It seems to have no ability to detect the obstacle or that fact that it is getting stuck. The only place it seems to detect properly are standard baseboards where it works as intended and gently touches them and moves on. If you have basic rooms, it might still be a good choice but then the question is how well does it clean. The manual says to only use plain water which seems problematic. It means even cleaning something like light dirt takes several passes to pick up. Any dirt more stuck to the floor likely won’t get cleaned up as the water cannot release the stain from the floor. The other issue is that anything that has an odor, including most dirt, just gets spread around the room. Other people who would enter the room said it would just end up making the room smell unclean as it spread the smell around. There doesn’t seem to be any technical reason why the cleaning pads couldn’t use cleaning chemicals as this would solve half of the issues. Because of this, mopping also tends to leave streaks and cleaning marks on the floor making it look as though you cleaned with dirty water. Final Thoughts At first glance, the idea of robot floor cleaner that actually scrubs the hard floors seems great. Unfortunately, the effort to keep things simple Samsung seems to have gone too far. Except for very simply rooms, it would be quicker to just manually mop the floor yourself. It would be less of a fuss, come out cleaner in the end, and you wouldn’t have to prep the device and room beforehand. Manually you also wouldn’t need to stop every 50 minutes clean up again. Manually you could also use chemicals and clean the entire floor quickly and effectively while also avoiding mopping marks. Unless you have very basic rooms and just want keep basic dust and dirt off the floors, you are better off with cleaning the floors manually until Samsung revises the design and cleaning logic of the Jetbot.

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  This review is from Samsung - Jetbot Mop - White

  Posted 5 years ago by CraigB

• Rated 5 out of 5 stars

  It's a great time-saver.

  • Tech Insider Network Member
  • Top 10 Contributor

  *Summary: The Samsung Jetbot Mop, with its dual spinning pads, does a pretty good job cleaning the floor and saving lots of time in the process. Setting it up for cleaning is easy and quick and no special soap or chemicals is required. The Jetbot gets confused sometimes over boundaries but it alters its course correctly most of the time. It can't completely replace all of your scrubbing and mopping scenarios, like for old or deep stains, but for regular maintenance and upkeep, it's a great cleaning robot servant to have around. _____ Pros: -It's a cool-looking little mopping machine. -Easy to set up and use. -No proprietary soap or chemical required. -A remote control is included so no smartphone app is needed. -Can start Jetbot without a remote control. -Quiet operation. -Didn't damage or scratch up my flooring. _____ Neutral: -Doesn't perform a dry sweep before mopping. -Takes a long time to fully recharge the battery (~2.5 hours). -It will continue to operate even after the water runs out. -No smartphone app to control Jetbot or check on any errors. -Only two sets of cleaning pads included. -Activating hand-held mode by double-pressing the button sometimes does not work. _____ Cons: -No separate avoidance devices or beacons are included to tell the Jetbot to avoid certain areas. -Once, it failed to backtrack and mopped the carpet. === Design, Build Quality, and Ease of Use === The Jetbot Mop is an interesting-looking robot that kind of reminds me of an oversized VR headset. I like its black and white color theme and I think it looks cool overall. The fit-and-finish and build quality live up to the Samsung branding, meaning it's constructed durably and feel solid, and getting it set up was a simple and easy process except for the first time I tried to take the discs off the Jetbot. The manual wasn't very clear on this but to take off the discs, you just need to pull them straight out without any rotations. With its 6 lb. weight, the Jetbot didn't cause any strain when I picked it up to use it as a wall scrubber. The double-tap to activate the hand-held mode, however, didn't always work reliably and I had to repeat the process a couple of times sometimes. The two water reservoirs each hold 55ml of water and I like that I don't need to purchase any proprietary or special chemicals for the Jetbot. Although the manual doesn't mention it, you can spray some cleaning chemicals on the bottom of the mopping pads to increase the Jetbot's cleaning effectiveness; just be sure to stay away from harsh or abrasive chemicals to protect your flooring. For those who don't want their robot servant to map the interior of your house and give away your location, you'll like that the Jetbot doesn't require any mobile apps. It's a double-edged sword, though, because without any beacons, you can't command the Jetbot to stay away from certain locations, check on its status for any errors, or perform smart AI assistant commands. At a price point of $300, I didn't expect smart functionality, but I was surprised nevertheless that Samsung didn't integrate the Jetbot within its SmartThings mobile app. === Performance === If you use the Jetbot for its designed purpose - routine maintenance and upkeep of your flooring and cleaning up mostly fresh spills - then you'll be happy with its performance and oodles of time it'll save you. With its eight different cleaning modes and two different mopping pads, it does an admirable job and you won't have to touch that mop again and deal with the dirty water basin. For older or deep stains, you'll have to scrub it away manually using good old elbow grease, par for the course with most robot mop machines regardless of the price. There is one cleaning mode - the Focus mode - that I wish I had more granular control over. As it is, Focus mode does not have a distance or radius limit; the Jetbot will continue in the Focus pattern for the entire room. So, if you want to spot clean a small area using Focus mode, then you'll have to remember to stop the Jetbot once it's done with the area you want to be cleaned. As expected from a non-hybrid mopping machine, the Jetbot is unable to vacuum crumbs or other small debris. It would've been nice, however, if it had the ability to perform a dry sweep of the area at least before water mopping. As it is, it's recommended that you sweep or vacuum the area before you set off the Jetbot on its mopping mission. The Jetbot comes with three sensors built-in (obstacle, wall-following, and cliff), and most of the time, it did a good job staying away from the carpeted area and getting itself unstuck in tight corners. The few times it did cross over onto the carpet, it quickly backtracked and resumed its duty on the wood flooring. But one time, it remained on the carpet and mopped it for about 20-30 minutes. XD If you have low carpeting, then I recommend keeping an eye on the Jetbot in case the same thing happens to you. Samsung's website says the noise level generated by the Jetbot is 63 dBA and to me, it sounded quieter than that. Compared to our other cleaning robots, the Jetbot is the quietest. === Is it a good buy? === Yes, if you value your time a lot and you dislike dealing with a dirty mop and dirty water. The Jetbot may not have lots of bells and whistles but at $300, and often going on sale for $250, it's a great value and a good robot that doesn't require much babysitting and maintenance.

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  This review is from Samsung - Jetbot Mop - White

  Posted 5 years ago by optimummind

• Rated 4 out of 5 stars

  Simple but Surprisingly Effective

  • Top 500 Contributor
  • Tech Insider Network Member

  Pros: * Works surprisingly well. * Quiet. * Can be used on windows and tile walls, too. * Useful remote control. Cons: * Water reservoirs empty long before the battery drains. * Cannot easily restrict to individual rooms or spaces. * No “smarts.” Review: Robot floor cleaners have come a LONG way since the early days. They used to just randomly bump around and hope to cover everything. Now they can create and store maps of your whole home and be directed to work in individual rooms. Many can be restricted from rooms or zones based on those maps, too. Some can be triggered by schedules or voice commands. The fanciest of models even plan out the best routes to get everywhere as efficiently as possible. This robot mop harkens back to the early days of robotic cleaners. It doesn’t have any type of room mapping. There’s no WiFi connection to an app. No Alexa or Google Home integration. It does have a few sensors to detect a cliff or when it’s about to bump into something, but otherwise it just does various random patterns - hoping to clean everything… at least until it runs out of battery or you turn it off. It’s actually quite fun watching it go. Most robot floor cleaners have wheels of various configurations. This thing has two spinning discs that mop the floor and move it around. There are no drive wheels per se. The discs that clean the floor also propel it in various directions. This is not only effective but very quiet. I was surprised at how well it works. You’re not supposed to use any type of detergent, but the water and pads did a pretty good job anyway. There are few aspects that could use improvement, though. Each spinning disc has a dedicated water reservoir to keep that spinning pad moist. Those reservoirs each don’t hold much water. In fact, they ran dry long before the battery did, which is good for battery life but not so much for moist mapping pads. While the whole thing is kinda small, the unit is a bit on the tall side. It doesn’t fit under baseboards and can’t slip under many types of furniture. It’ll still get the walkways clean, but don’t expect it to get everywhere like some of its shorter competitors. Also, there is no way to easily constrain it to one room or area. You basically have to erect barriers with chairs or other objects if you want to keep in a space, or close doors, if you can, to keep it in a room. I put it down in my den which is connected to the rest of the house. When I came back to check on it a while later, it was in a completely different room of the house, just merrily wiping down the floors wherever it could reach. Overall, this robot mop is very effective for its lack of smarts. There are other brands of robot mops with more intelligence, but this one does the job quite well despite being simple. it just needs a bit more care and feeding but still gets the floors clean, and that’s what counts.

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  This review is from Samsung - Jetbot Mop - White

  Posted 5 years ago by gadgeTT