Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.
Q: How long is the workmanship warranty?
A: Geek Squad offers a 90-day workmanship warranty on their services and repairs.
Q: Does Geek Squad offer support after the service is complete?
A: Yes, during the final steps of the service, the agent will let you know how to contact Geek Squad for future support.
Q: How long does the Smart Home Customization service take?
A: The estimated time to complete the service is 60 minutes.
Q: What does the Smart Home Customization service include?
A: This service includes device integration, analytics, updates, and a final walkthrough where our agents will demonstrate the new functionality, provide troubleshooting tips, and answer any questions.
Q: What is required for the Geek Squad to perform this service?
A: You will need an existing and functional network, as well as existing and functional smart home devices.
Q: What if I need to reschedule my Smart Home Customization appointment?
A: If you need to reschedule your appointment, please call 1-888-237-8289.
Q: How ? No ans at store. Awful service.
A: Thanks for taking time out of your day to ask your question with us. We are disappointed that you didn't receive an answer when you called your local store. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.

Let a professional installer set up your home Wi-Fi network to maximize performance and optimize security. The Agent will connect your wireless devices, recommend solutions to dead spots and slow speeds, and perform an Internet speed test.

Control your lights using your smartphone or voice assistant. Choose smart lights with color and set the mood for parties and movie watching. We'll install your lights and connect them to your existing wireless network. Once the lighting is installed, the Agent will set up your online account, download the mobile app, and help you familiarize yourself with your device's remote-control functionality.*

Save yourself some time and leave the hassle of user manuals and menu options to us. Enjoy the convenience of our expert installers setting up your AV receiver or processor. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll configure the receiver and all your audio and video components, connect your speakers and ensure the system is set up for the best possible audio experience. We’ll also connect these devices to your existing network, complete necessary updates and configure up to two streaming services like Spotify or Apple Music. In addition, we’ll program the remotes that come with your equipment and consolidate controls when possible. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
| Pros for Smart Home Customization | |||
|---|---|---|---|
| There were no pros for this product— | Installation, Overall Performance, Ease of use, Knowledge, Wi-Fi | There were no pros for this product— | Overall Performance, Installation, Knowledge, Ease of use, Professionalism |
| Cons for Smart Home Customization | |||
| There were no cons for this product— | Signal Strength | There were no cons for this product— | Receiver, Subwoofer |
