Thermaltake - LCGS View 9880-380 Gaming Desktop AMD Ryzen 7 9800X3D 2024, 32GB DDR5, NVIDIA GeForce RTX 5080, 1TB NVMe M.2 - Black

Let with start off by saying it was not delivered anywhere near on time. It said the delivery would arrive in 3 days and I was even sent a text message say to be home to sign for the FedEx delivery. Took the day off from work and waited all day until 730pm. I then called Best Buy customer service and was lied to and hung up on. The pc arrived two weeks later. I was excited but when I open the two layered box only to find the pc was smashed on the bottom of the case. Then I noticed that there was a random screw rolling around inside the pc case which came out from on of the AIO fans. Then powered the pc up and tried to download a game to test it. All seamed to be going ok until I started cyberpunk and it loaded and crashed the pc black screen and had to manually restart computer. Tried a few more game same result. Loaded a bench mark tool and crashed again after 5sec. Long story short the Rtx 5080 was damaged as well due to the fact that any highload put on the GPU other then basic windows use would black screen and lockup and would require a manual reset. I do not the pc was ever tested by the manufacturer before shipping out because I find it hard to believe that the GPU was damaged. This whole purchase was and still is a nightmare. You spend over $3000 dollars on a pc and it shows up late, dented case, and dead GPU only to be told that you have to wait even longer to get what you paid for. Its just appalling that neither Best Buy or Thermaltake would expedite a replacement unit. Thermal take wanted me to wait until FedEx paid them for the shipment damage claim before they would do anything which they said would take weeks. Thermaltake also said that Best Buy wouldn’t take my return due to the fact that it was damaged during shipping. Lies. Needless to say I requested a replacement from Best Buy right after I got off the phone with Thermaltake. Other than the horrible customer service from both companies involved, the pc was nice and had great components. Their quality control needs some work. I hope everyone reads this review and know that you should get the extended warranty 100% and also know that these pc are made to order and take 2weeks to ship out not three days like Best Buy advertised on the website.

I couldn’t be happier with this gaming PC. From the moment I powered it on, it’s been nothing short of incredible. The performance is unbelievably fast, games load almost instantly, and everything feels smooth and responsive. Whether I’m playing competitive shooters or graphically demanding story- driven games, it handles everything without breaking a sweat. The visuals are stunning, especially paired with a high-end monitor. Frame rates stay consistently high, graphics look amazing, and multitasking is effortless. Streaming, browsing, or running other applications while gaming has never been an issue\. What really stands out is how reliable it’s been. I’ve had zero problems, and it performs exactly the way I hoped it would. It’s quiet, powerful, and feels like a premium machine in every way. This has easily been one of the best purchases I’ve made. If you’re looking for a top-tier gaming PC that delivers exceptional performance, beautiful graphics, and an overall fantastic experience, I can confidently recommend it. I absolutely love this PC, and it has exceeded all of my expectations.

Got lucky when these were selling for $2700 rather than the now $3100 price tag. Overall very satisfied with the PC components and build quality, no issues as of late. My only complaint is with Best Buy having horrible shipping/receiving service as my order was delayed a week or so due to some disconnect through the fulfillment process.

Have had this for over a year now and it’s been flawless thus far. The components used are of good quality and my inspection showed no defects or damage to the internals. Wiring job was very clean upon further inspection and opening the back of the case. My one gripe is I do think for the price it should’ve included at minimum 2TB of hard drive space. 1 is almost too little for a PC of this caliber and you will almost certainly have to purchase more which at this moment is bad and getting worse. I like the case quite a bit and it’s easy enough to open up and clean. Did not have any bloatware installed which is always a plus. Prices are getting crazier but I felt this was a good value for the overall quality of components vs some of the cheaper builds with similar specs. I have not had to bother with customer service at this point.

aio came without a screw and the gpu is dent! very disappointed!