Q: What is the duration of this protection plan?
A: This Geek Squad Protection plan has a term length of 24 months.
Q: Is this protection plan specific to prepaid phones?
A: This protection plan is for prepaid phones.
Q: What types of accidental damage are covered?
A: This plan covers you for accidental damage.
Q: What should I do if I have questions about my protection plan?
A: You can call 1-800-433-5778 to ask questions about your plan.
Q: What happens if my phone's battery fails to hold a charge?
A: If your battery won't hold a charge, you can get a replacement for your non-disposable battery.
Q: Will this protection help ensure that my phone can be traded in?
A: Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
Q: Are the original accessories covered under this protection plan?
A: Yes, your original in-box accessories are covered under this protection plan.
Q: Does this protection plan cover accidental damage to the phone?
A: Yes, this protection plan covers accidental damage to the phone while handling it.
