About this item
Make sure to protect your new smart home product. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
If your smart home product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.Your smart home product is well protected from many issues.
Your product is covered for failures from normal wear and tear, damage from a power surge, issues with bluetooth connectivity due to mechanical failure, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 with any questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name4-Year Geek Squad Product ReplacementBrandGeek Squad®
Other
Plan TypeGSPUPC400064189640
Search
Q: QuestionWhat type of protection does this plan offer?(1 answer)
A: AnswerThis plan offers replacement protection.This question and answer was generated by AI based on customer and product data.- A: AnswerYes you do get refunded at the time u bring it back no need to worry about canceling anything
Answered by view
- A: AnswerHey there! Thanks so much for reaching out about this. You actually don't need to register the protection plan! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!
Answered by GeekSquadSupport
- A: AnswerIf you purchase at the store and you have a reward membership and given your phone number with your info. It should in your bestbuy account online, but if you haven't registered, jt should be on the receipt and just show it to them. I recommend taking a picture of the receipt and sent it thru your email, put it somewhere you can remember.
Answered by Jumpstarters
- A: AnswerHi Joanna. Thanks for your question! Geek Squad Protection is only going to be for the product it's purchased with. It's tied to that product's specific serial number. I hope this helps. Please let us know if you have any further questions.
Answered by GeekSquadSupport
Q: QuestionDo you need to have warranty in order to purchase geek protection.(5 answers)
A: AnswerNoAnswered by really
Q: QuestionIs the $15.99 for all four years or is it $15.99 per year?(4 answers)
A: AnswerIt's a one time payment for all 4yrsAnswered by Dulce
- A: AnswerHi Lisa. Thanks for the questions! It sounds like you're referencing a smart door lock. You don't have to have a monthly service plan. Generally that plan will allow you to have increased security features around recording and storing what the camera sees, for example. You shouldn't have to have two different pin pads for it. Depending on the smart lock you chose, you should be able to unlock this with your phone or potentially Siri, Alexa, Google, etc. I hope this helps out! If you still have questions, please reach out and let us know!
Answered by GeekSquadSupport
Review Summary
Rating 4.8 out of 5 stars with 8032 reviews
4.8Rating by feature
- 4.8Value
Rating 4.8 out of 5 stars
- 4.8Quality
Rating 4.8 out of 5 stars
- 4.8Ease of Use
Rating 4.8 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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