Apple - Pre-Owned (Excellent) iPhone 6s 4G LTE 16GB Cell Phone (Unlocked) - Rose Gold

This is not the first purchase I make from Best Buy on a pre-owned device, however I must say this item was not worth the $$. At first we tested out the phone at the store and it work... later on at night, the phone needed to be charge and it was place with the cable that cam in the box (which is not the original one). The phone was left untouched for about 1.5 - 2 hrs. charging and the phone said it was on 20% battery life. We tried with other Apple power cords and still the status of the battery was the same. A few moments later the phone said it was on 86%. During the process the screen was not working at all. The common screen gestures (up, down, left right, double tap, zoom in, zoom out, etc.). The following day the product was having the same issues and we decide to take it to Apple. Long store ended up getting a credit an purchase an UNLOCKED iPhone 8+, directly with Apple. It really upsetting, that Best Buy would have a products claiming it is in excellent condition and it really wasn't.

These are not unlocked phones. I bought it and inserted cricket sim, it did not activate. I contacted apple they said it is locked to att. I contacted att, they confirmed it is locked to att. Finally i went to bestbuy store, they have no idea why bestbuy is selling them unlocked phones and they know it is not unlocked. They apologized for inconvenience and offered money back or go to att store myself to get it unlocked. Apparently they are att prepaid phones. I just returned and took my money back. Such a waste of time and energy for me. Bad experience with best buy. They just lose customers this way!

I purchased this phone for my wife. The first one came with cracked screen. I got a replacement phone and I was very happy. After using it for few days, it was found that while using camera, the battery was draining very fast. I was told in BestBuy store that, these phone will still have Apple warranty. When I called Apple, they told there are no warranty for the phone and the battery is already replaced earlier. After talking to corporate number, they have told that, these phone will look excellent they are not agreeing that phone itself is excellent. I felt cheated. So just simply don't waste your money.

I purchased this iphone on 3/25 from Brandon, Tampa store & they said you can't open the box until you purchase. I open at home the charger was not Iphone changer it was some local company called "SHARKK". The Battery Critically Degraded today I paid $30 to replace in Iphone center in same best buy Brandon, Tampa. When I told same thing in best buy store cell phone person said sorry we can't help in this matter. for this phone i applied best buy credit card also, but it was my first and worst experience

The camera don’t work I leaving to Mexico that way I buy the phone to take it with me bad choice I put my chip until I leaving when I take pictures the camera don’t focus the picture are blurry I come back for my trip and I go Best Buy to let them know but they say sorry you 15 days passs I am in Mexico what do you want me to do come back ?????? Now I buy a phone with bad camera

I went the refurbished route because new phones are pretty expensive and I needed one for work. I had never purchased a refurbished phone before so I was a little skeptical of what to expect. Although the phone does not come in an Apple box, this one was in excellent condition and packaged nicely! It was an unlocked phone for Cricket, which was as easy as pie to set up. Insert sim card and you are ready to go! Phone charges great, no scratches, looks brand new. I will definitely keep Best Buy refurbished phones in mind when I need to get a phone next time.

The "excellent condition" is what made me chose this refurbished iPhone over the other one. Do not listen to it. Don't buy refurbished phones off best buy. The battery jumped from 100% to 75% within 20 min of barely using the phone. I got this as a gift for my boyfriend and it's clearly an embarrassing and crappy gift to give. Very disappointed.

I never bought a Refurbished Apple product in my life. It took me 2 weeks to decide if I should buy this Refurbished iPhone or buy a new one, and after 2 weeks me and my girlfriend we decided to buy it. I bought it for her, and when it arrived we were shocked. It was in excellent conditions, like a New one. We will never regret that we bought this product, and thank you for the excellent quality.