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Mac Service and Repair

Apple Authorized Service Provider.

We’re your place for Apple authorized Mac service and repairs

Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at most Best Buy stores near you.

Geek Squad agent

Schedule your Mac repair

How much will it cost?

You won't pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Schedule an appointment at your local store to receive an initial estimate.

How long will it take?

The majority of repairs will be completed within 3–7 business days, but this can vary depending on the type of repair needed.

Where can I get my repair done?

Schedule an appointment and bring your Mac to a Best Buy store. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Mac family

Schedule an appointment

Why have your repair done at Best Buy?

Apple products

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.
Apple products
Geek Squad Agent

Convenient locations, all on your schedule

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.*

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Applecare+

Learn how to schedule an appointment
to get your Apple device serviced or repaired

Shop all things Apple 

Discover the newest innovations for iPhone, iPad, Mac, Apple Watch and more.   

AppleCare+ Products    

Service and support from the people who know your products best.    

Savings. Support. Protection.

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

Apple computer repairs at Best Buy

Services from Apple screen repairs to MacBook battery replacements

While screen repairs are a common iPhone repair and iPad repair issue, you may also need one for your MacBook Pro or a MacBook Air if it has been dropped or otherwise damaged. More common Mac computer repairs include software and hardware updates or damage from spills. If you have an older MacBook, you may also see significant performance improvement when you replace the battery.

As an Apple-authorized service provider, Best Buy uses only genuine Apple parts when fixing your iMac and MacBook. This means you will continue to enjoy the performance standards of your Apple product. With numerous locations across the country, Best Buy can easily become your go-to stop for everything from MacBook battery replacement to Apple Watch software updates.

The Best Buy device repair team is Apple-trained and can walk you through what’s wrong with your device and how it can be fixed. The team will also make is simple to understand the cost of any repairs. If you have AppleCare+ for your device, the repairs might even be fully covered under your plan.

Scheduling an Apple computer repair with Best Buy

It’s simple to schedule a repair for your iMac, MacBook or other computer on the Best Buy website. Just fill out the information about your device, find a location near you, and select a time. You can expect to get your computer back within three to seven business days, depending on the complexity of the issue. Some very simple Apple repairs, like iPhone screen replacements, may even be ready within hours.

You can save on the cost of Mac repairs and all kinds of Best Buy repair services with a My Best Buy Membership™. If you are not a member yet, consider becoming one or choosing new AppleCare+ coverage for your device in the future.

To help yourself prepare for any unforeseen technical difficulties or accidents, you will always benefit from backing up the data you save on your iOS device. This includes photos, videos and personal or work documents. You may choose to back up your data to the cloud or to an external hard drive. Both options will give you more peace of mind when something goes wrong.

Disclosures

SAME-DAY IPHONE REPAIR:

*Same-day repair for iPhone 7s and newer is available at most Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

SAME SERVICE AND REPAIR PRICES:

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.

ADDING APPLECARE+ AFTER A REPAIR:

*Must be purchased at the time of repair. In-store only. Device must have been purchased at Best Buy or any other Apple Authorized Service Provider within two years of AppleCare+ purchase date. Coverage only applies for future repairs. Terms and conditions apply.

WARRANTY:

*Some repairs, such as battery replacement and component repairs (not resulting from accidental damage), are completely covered during your manufacturer’s warranty period. We will service these repairs at no cost to you.
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