Arlo - Ultra Indoor/Outdoor Wire Free 4K HDR Security Camera System

Name: Arlo - Ultra Indoor/Outdoor Wire Free 4K HDR Security Camera System
Brand: Arlo
SKU: 6311611
Rating: 3.9 (877 reviews)

Model: VMS5140-100NAS

SKU: 6311611

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Key Specs
- Field Of View: 180 degrees (The area of a target, measured as an angle from the location of viewing, that can be observed.)
- Night Vision: true
- Number Of Cameras Included: 1
- Camera Power Source: Battery-powered
- Works With: Amazon Alexa, Arlo, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- Storage Type: Cloud
- Audio Communication: 2-way (1-way communication devices allow a user to hear detected audio, while 2-way communication adds the ability for a user to talk back through the device.)
General
- Product Name: Ultra Indoor/Outdoor Wire Free 4K HDR Security Camera System
- Brand: Arlo
- Model Number: VMS5140-100NAS
Camera
- Field Of View: 180 degrees (The area of a target, measured as an angle from the location of viewing, that can be observed.)
- Night Vision: true
- Night Vision Distance: 25 feet
- Number Of Cameras Included: 1
- IP Camera: WiFi (An Internet Protocol (IP) camera is able to record and display image/video data via the internet, without need for a local recording device.)
- Camera Infrared Distance: 25 feet (The distance over which the camera's infrared, or night vision, capabilities can detect objects.)
- Camera Mount Type: Wall mount
- Number of Dummy Cameras: 0
Power
- Camera Power Source: Battery-powered
Compatibility
- Camera Compatibility: Arlo Ultra 4K UHD cameras
- Operating System Compatibility: Android, Apple iOS
- Works With: Amazon Alexa, Arlo, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
Recording & Playback
- Streaming Video: true (The ability to transmit a live video feed from the product.)
Storage
- Storage Type: Cloud
Features
- Audio Communication: 2-way (1-way communication devices allow a user to hear detected audio, while 2-way communication adds the ability for a user to talk back through the device.)
- Mobile Notifications: true
Included
- Camera(s) Included: true
- Monitor Included: false
- Cable(s) Included: true
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- UPC: 606449134247

Safeguard your home with this Arlo security camera system. Its 4K resolution provides maximum clarity so you don't miss a single detail, and a siren is integrated so you can fend off intruders either remotely or while at home. This Arlo security camera system is weather-resistant, so it's functional rain or shine.

Arlo Smart Premier Service: 1 year included with rolling 30 day cloud recording for up to 10 cameras.
4K & HDR: See a crystal clear picture in every detail through Arlo Ultra's new high performance lenses.
Enhanced night vision: See what's lurking with color night vision allowing you to see video in color rather than traditional black and white.
Integrated spotlight: Light up the night and ward off unwelcome guests using Arlo Ultra's integrated spotlight.
180 degree view: See a full panoramic view with auto image correction that reduces the fish eye effect.
Noise canceling technology: Listen and speak to visitors with crystal clear, full 2-way audio that reduces wind and noise.
Auto zoom and tracking: Auto-focus on moving objects with clarity and detail.
Advanced SmartHub: Connect with other smart home devices for simplified integration.
Fast and easy wire-free set up: Easily install and adjust your camera with the new magnetic mount.
Magnetic charging: Quickly charge your camera and easily snap the connecting cable into place.
Custom activity zones: Create specific areas of focus to reduce false alerts.
Built-in smart siren: Trigger your siren remotely or automatically during an event.
Rechargeable battery: Take the expense out of security with the convenient and long lasting battery.

Whats Included

Arlo Ultra 4K UHD camera
Arlo SmartHub
Rechargeable battery
Power adapter
Magnetic charging cable
Ethernet cable
Wall mount
Wall mount screw set
Video monitoring decal
Owner's manual

Product Manuals

Q: Can you pair Arlo pro 2 cameras with this system as well? We have 2 arlo pro 2 cameras we would like to utilize on the new system if possible.

A: Yes, you can use both cameras, but you have to use the Arlo Ultra base station.

Q: How are all these reviews in on cameras that haven't been released? Sorry if Im missing something here..

A: They were originally released on 1/13/19. I purchased them in store on that date. There have been software issues that Arlo is working hard to correct. They are progressing but perhaps they pulled the system until they're happier with the software.

Q: How far away can the cameras be from the base station and still function properly?

A: Arlo says 300ft but you have to know that thick walls, concrete, floors and metal decrease that distance. They do not tell you however that an exterior and 1 interior wall will significantly degrade the performance to max of about 45 feet (in my experience).

Q: how often do the batteries have to be charged?

A: Camera batteries last anywhere from 2 days for the Ultra cameras that have heave traffic and as long as 3 weeks for the Pro II cameras that have little traffic. Anyone that really wants true security will quickly realize they need to add an AC power cord to any important camera - especially if you want it to catch the first 3 seconds of any event..... FYI, a person can open a door and walk in and out of the camera view faster then a camera turns on and can record anything meaningful - so it's important to use the 3 second pre record that occurs with a camera that has continuous power.

Q: Do the Ultra cameras have improved motion detection compared to the Pro 2? I currently get false alerts when the Pro 2 detects shadows from tree limbs. I would like to upgrade only if the Ultra has improved motion detection.

A: Can't answer your question regarding comparison, but I had the same issue with the Ultra regarding shadows/tree and resolved it by lowering motion sensitivity to 65% and limit the motion detection area.

Q: I just bought the new black cameras, can the motion spot lights be manually turned off on individual camera if wanted?

A: Yes, under the video settings on the app for the camera you want to adjust go to low light settings and you can turn off the spot light. It can be done individually for each camera.

Q: Ultra users reported problems with their cameras in the early versions. I heard Arlo stopped selling them for 1-2 months to issue fixes. As of early April 2019, have these issues been fixed? Any complaints from recent buyers of Ultras? Thanks.

A: Yes, I’ve had to return mine as not fit for purpose. I brought mine on 4/29/19. I’ve left a review on the BestBuys site explaining the negatives, rather than repeating here.

Q: Correct me if I'm mistaken. The camera signal is wireless (wi-fi), and the camera uses a rechargeable battery (no wires). Can the camers be hard wired to a transformer so I don't have to deal with recharging? I don't really want solar panels on the house.

A: Yes, you can install the cameras and use the charger cord on them 24/7. The cords can be purchased online with an extended length.

Customers are saying

Customers value the excellent 4K video quality, long battery life, and effective night vision of the Ultra 3-Camera system. They also appreciate the ease of setup and intuitive controls, along with the wide field of view and spotlight features. However, some users experienced issues with motion detection sensitivity and occasional connectivity problems. A few customers also noted that the siren and signal strength could be improved.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
worth The price difference
I have been a Arlo user for couple of years I bought the Arlo Pro 2 6 camera pack they were good But the ULTRAS have several significant upgrades like the wider field of view the audio is quite a improvement And the color Night vision
This review is from Arlo - Ultra 4-Camera Indoor/Outdoor Wire Free 4K HDR Security Camera System
Posted 6 years ago by JoeBoy
Rated 4 out of 5 stars
Excellent Security Camera for Home and Away
The new Arlo Ultra Security Camera and Hub are nice improvements from the previous Pro 2 series, adding 4K video, enhanced hub, spot light and an update mobile app along with other excellent features. Setup was rather smooth with the mobile Arlo App, had my system up and running within an hour. The app walks you step by step through the whole process, from setting up the network connection to adding and placing cameras. Covers all the bases in a security camera system. Clear crisp video monitoring and recording. Love the fact you can zoom the camera to read a license plate in the driveway. For me it is great for keeping an eye on the kid and Beagle on our football field size front and rear yards. We live on the edge of the city with ten acres, three acres being in yard and seven acres in woods, it is a big plus to have an excellent view of our surroundings. Features that make the Arlo a leading security cameras system: - “Noise-cancelling microphones that reduces distracting background noises like wind, rain and street activity, providing you clearer distortion-free sound.” - Two-way microphones and speakers for clear conversation, fun when your friend watches your house for you! - One-year Arlo smart 30 days of cloud storage. - e911 service which will send police to your home with a touch of a button. - Weather resistant in all seasons. - Color night vision. - Spotlight built into the camera. - SD Storage. - Good documentation (download). - 180-degree view. Have mixture Arlo Ultra and Pro2 cameras in my system, which work seamlessly together connected to the Arlo Ultra Hub. The hub is backward compatible with all Arlo wire-less cameras. I keep my cameras plugged in so that I do not have to charge them weekly, so I have not tested the battery charge life. What I do like about the wire-less nature of the cameras is that it is simple to unplug them from the charging cable and place them in temporary locations. Arlo is still using Adobe Flash; I believe they need make the move on to html for smoother operations on the PC. On a Windows 10 PC with Chrome you must enable Flash in Chrome and each time you want to view a camera feed must re-allow Flash Player within the interface to run. The mobile app does not require that extra exercise to view the camera feed. Coupled with our home/garage security system the Arlo Ultra gives us an extra security layer that keeps us feeling comfortable at home and away.
Posted 6 years ago by vrs99
Rated 1 out of 5 stars
FAR FROM 4K, NOT EVEN 480p
This so called 4k system has such low video quality that when you try to zoom in on a face from less than 15 feet away it looks like a tv show where they purposely blurred out of the face. I really don’t know how they claim this is 4K when it’s not even 480p Totally unusable footage if zoomed at all. Also, when it gets a little foggy or it rains they cloud up & are even more useless. I did also buy a high speed sd card for it because it was supposed to have better video quality with it but it didn’t improve at all. Also if you plan on having the cameras further than 20 feet away they have a Posterous amount of lag time & audio cut out. Even when right next to the base station they have tons of lag time. It’s not my internet, modem or router either. I have a very high end gaming setup. Also, they start recording when motion is detected but they take a few seconds to start recording so whomever or whatever set off the camera is often left the view of the camera before it starts recording. Horrible... The batteries only last about a week if your lucky,so you go buy the solar panels for them adding an additional $250 to the cost of the system. Only to have to return it all upon finding out that the video quality was so horrible. By the time I was done buying the entire system I was over $1350.00 in. After I returned everything I did my research and found “backstreet surveillance” cameras that have actual 4K video & optical zoom lenses for just a couple hundred dollars more. Best Buy should look into carrying their products.
This review is from Arlo - Ultra 4-Camera Indoor/Outdoor Wire Free 4K HDR Security Camera System
Posted 5 years ago by ULIKEMYDUCATI