ARRIS - SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black

It has dual, separate bands, one 2.4 gigahertz & one 5 gigahertz. If your device is able to use the faster speed, it will recognize it & it will show up as an option to connect to. If your device is only able to use the slower speed, that's the only one that will be an option. You can choose which one you want to connect to if both are available. That's nice because the 2.4 gig works better over distances & through walls, although it's slower. It wasn't as easy to set up as some, but it wasn't difficult. It's also nice to just have one device to worry about instead of separate modem & router. It has a guest password that allows guests to use the wifi without them having the power to change any settings.

This is the second Surfboard I have had. The first one was plug and play. This one very much was not. Confusing. I had to replace the first one because it died, and I did not have internet access. Without internet access, it was virtually impossible to set up. Adding to the confusion was in the instructions it said that you had to download a phone app to install. When I called for tech help, I was informed that THIS version of the surfboard did NOT require that app. So after two phone calls, and a lot of frustration in set up, it is working well.

My computer was showing slow internet speed and my old modem died while in the process of trying to fix the problem. I bought this one and like having the router combined with the modem. It wasn't the solution to my slow speeds, but with some other "fixes" I'm back to high speed now. My internet provider wants about $10 per month to rent me a modem, so it will take only about a year for this to pay for itself.

Ok, when I went to Best Buy that day I sure wasn't looking to spend over $100 on a @#$#@ router thank you Comcast, but I'm sure glad I did because this thing has been a miracle. No more laggy connections or buffering seeing as we have about ohhhh,...100 devices connected at once. Nope. Buffering is now a thing of the past thanks to this baby. Highly recommend!

I was iffy with my purchase at the moment of buying it because I had gone into the store looking for a particular brand that wasnt in stock. I needed a modem router that same day so I bought this one. I am very pleased with the service its provided and have had no complaints at all. Will not hesitate to buy again, overall good purchase.

I bought this to replace my current cable company equipment that was constantly going offline and I barely had any connect in my house at all. Once I installed this one I have not had one issue period. I can be outside or even not in my yard and I can pick up the wifi connect with no issues at all.

Compatible with comcast. Works well. Didn't take long to locate in store. store employee was very helpful. This fits the bill . Its a DOCSIS 3.0 cable modem/ wi-fi router. It has two 1-Gigabit Ethernet Ports. Has a two year limited warranty. Saving money by not renting a modem router from Comcast.

For setup one has to take a photo of a symbol on the box, then submit that digitally. If a person is setting up a new modem and doesn’t have access to the internet, that person is SOL. That seems like an unnecessary boondoggle.