ARRIS - SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
User rating, 4.5 out of 5 stars with 1835 reviews.
4.5(1,835 Reviews)- 255 Answered Questions
If received today, the last day to return this item would be Jun 5. Learn more ˃
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Description
Features
Wireless-AC Technology
Offers rapid Wi-Fi speeds and coverage, so you can easily connect more than 10 devices to your network.
Up to 1600Mbps data transfer speed
For fast, efficient operation.
DOCSIS 3.0 technology
For use with your existing setup.
Ethernet connectivity
Ensures compatibility with a variety of systems.
Internet security
Protect your information with AES, WPA and WPA2.
Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data over Cable Service Interface Specification) is the industry standard for cable-based Internet access service
What's Included
- ARRIS SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
Manuals & Guides
- Product Datasheet/Brochure (PDF)
- Quick Start Guide (PDF)
Q: Questionwill this work with comcast?
Asked by dockskip.
- A:Answer Yes, this unit will work with Comcast.
Answered by CommunityAnswer
Q: Questionis this compatible with spectrum
Asked by Dave.
- A:Answer Yes, this model is Spectrum Cable compatible.
Answered by CommunityAnswer
Q: QuestionCan this be used with Suddenlink cable?
Asked by WVRN.
- A:Answer Yes, this unit is compatible with Suddenlink cable.
Answered by CommunityAnswer
Q: QuestionI’m getting new internet service. 100 mbps. We will be running three devices at a time no more than 30 feet from the router. What router/modem do you recommend and why?
Asked by Meg1124.
- A:Answer You can opt for SBG10 for your requirements. The Wi-Fi range is subjective based on construction materials and other environmental factors, it should meet the needs of a home under 2500 sq ft if it is centrally located.
Answered by ARRIS SURFboard Team
Q: QuestionI have cable internet (cox) coming to run a line to my residence. Will this router/modem connect with it to emit a wifi signal for my phone, laptop computer, and ipad? do I need anything else other than what comes in the package? Thanks, in advance.
Asked by bryan.
- A:Answer I have Cox also. I didn't need anything, just opened the box and plugged it in.
Answered by gordo
Q: QuestionWill this work with WOW internet?
Asked by David.
- A:Answer Yes, this unit is compatible with WOW internet service provider.
Answered by CommunityAnswer
Q: QuestionWhy is my SBG10 not picking up a wifi signal? Xfinity connection checks out and all lights are on on the modem. Rebooted several times. Trying to sign in on the TV. Walked through with Xfinity tech. Still no wifi.
Asked by NORDA.
- A:Answer I had similar problems and tried much as you did to resolve and finally had to replace the modem.
Answered by Cher
Q: QuestionDoes the Arris Surfboard SBG10 need to be updated periodically and, if so, how?
Asked by Annie.
- A:Answer The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.
Answered by ARRIS SURFboard Team
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