ARRIS - SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
Rating, 4.6 out of 5 with 905 reviews
4.6 (905 Reviews)- 131 Answered Questions
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Description
Features
Wireless-AC Technology
Offers rapid Wi-Fi speeds and coverage, so you can easily connect more than 10 devices to your network.
Up to 1600Mbps data transfer speed
For fast, efficient operation.
DOCSIS 3.0 technology
For use with your existing setup.
Ethernet connectivity
Ensures compatibility with a variety of systems.
Internet security
Protect your information with AES, WPA and WPA2.
Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data over Cable Service Interface Specification) is the industry standard for cable-based Internet access service
What's Included
- ARRIS SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
Key Specs
- Internet Service Provider (ISP) CompatibilityXFINITY from Comcast
- DOCSIS Certification3.0
- Downstream Data Speed686 megabits per second
- Number of LAN Ports2
General
- Product NameSURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
- BrandARRIS
- Model NumberSBG10
- ColorBlack
- Color CategoryBlack
Certifications & Listings
- DOCSIS CompliantYes
- ENERGY STAR CertifiedNo
Speed
- Wired Speed1000 megabits per second
- Gigabit Ethernet SpeedYes
Dimension
- Product Height6.8 inches
- Product Length2 inches
- Product Width6.6 inches
- Product Weight1.4 pounds
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- Modem TypeHigh speed
- UPC612572215371
Customer rating
Rating 4.6 out of 5 stars with 905 reviews
(905 Reviews)Customer images
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Works great with Xfinity!
|Posted .Owned for less than 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I was skeptical going from a separate modem and router to a combo, but I'm glad I made the switch. My old combo didn't support Comcast's new speeds, so I needed to upgrade to realize the full benefits. My 5GHz wireless d/l speed went from about 100Mb/s to over 300Mb/s. Wired stayed the same, but probably because I have an outdated ethernet cable. As far as range, I live in a three story townhome. Router goes on the top floor and has no problem reaching the bottom (third) floor. Remember, internet signal is like an umbrella - it branches out and down. Overall, extremely happy with this deal of the day (99.99)! Also, make sure you rename your SSID and use the same passwords to match your old settings so your devices will reconnect seamlessly. Download and activate through the app, then get on your PC to set up your SSID/passwords. Don't forget to change the default admin password as well!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendRated 5 out of 5 stars
Great Modem Router
|Posted .The modem router was a great purchase thanks to the help. And knowledgeable employees I was able to acquire the correct modem router for my needs. It is a pleasure to do business with Best Buy
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5Rated 5 out of 5 stars
Great choice to avoid comcast cable fees
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5This unit works wonderfuly. Great workmanship and design. Couldn't be happier with my purchase. Thanks again!
Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5I would recommend this to a friendRated 1 out of 5 stars
Do your homework before buying
|Posted .Owned for 1 month when reviewed.In trying to get a grip on unnecessary expenses I decided to buy a modem & return $10/month one to WOW. The Arris got decent or better customer reviews so I bought. Before installing I looked further at tech reviews & found the warning against buying a product labeled “with Intel” - can’t remember what issue was but without opening returned Arris, bought Motorola.
No, I would not recommend this to a friendFeatures
Quality2 out of 5Value1 out of 5Ease of Use4 out of 5Rated 2 out of 5 stars
Dual-Band Router / Modem is weak
|Posted .Owned for 1 month when reviewed.Features
Quality2 out of 5Value1 out of 5Ease of Use4 out of 5Wifi strength is weak. Does not maintain connection with printer which is in next room.
Features
Quality2 out of 5Value1 out of 5Ease of Use4 out of 5No, I would not recommend this to a friend- Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Internet wifi
|Posted .Pros mentioned:Price, SpeedExcellent! Works great no problems speed up fast better then infinity it save me money by buying my own.
I would recommend this to a friend Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Works great and pays for itself in 8 mos
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5When Comcast hooked up my service, some devices worked and some didn't. Comcast couldn't figure it out. I had a 3-way call with Comcast and Arris tech service reps. Arris guy figured it out. Something on Comcast's end wasn't sending the signal right. They are supposed to have an IPv4 and an IPv6, but the IPv4 wasn't working. Once the Arris guy confirmed it at a site called IPDV6-test.com, we finally got it resolved. Was very impressed with the competence of the Arris tech service guy!
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 4 out of 5 stars
router
|Posted .I would recommend this to a friendI called Comcast to double-check this modem and model will work with Comcast. "Yes". Only concern is it new? They can't take a previous customer off that internet acct to activate modem without that user calling in and going through closing process. Buy New Only! Within 10 minutes it was going. Took rented modem into Comcast the next morning. They said call in (or Chat) to have the modem activated with specifics on the account. Did that through chat. It took 5 minutes and now on Xfinity acct can see the exact modem and you can do things with it through Xfinity.com. IT'S FASTER THAN THE RENTED MODEM I had from Xfinity! Update: It uses less 'data usage'!!!!!
What experts are saying
Q: Questionis this compatible with spectrum
Asked by Dave.
- A:Answer Yes, this model is Spectrum Cable compatible.
Answered by CommunityAnswer
Q: Questionwill this work with comcast?
Asked by dockskip.
- A:Answer Yes, this unit will work with Comcast.
Answered by CommunityAnswer
Q: QuestionCan this be used with Suddenlink cable?
Asked by WVRN.
- A:Answer Yes, this unit is compatible with Suddenlink cable.
Answered by CommunityAnswer
Q: QuestionWill this work with WOW internet?
Asked by David.
- A:Answer Yes, this unit is compatible with WOW internet service provider.
Answered by CommunityAnswer
Q: QuestionI have cable internet (cox) coming to run a line to my residence. Will this router/modem connect with it to emit a wifi signal for my phone, laptop computer, and ipad? do I need anything else other than what comes in the package? Thanks, in advance.
Asked by bryan.
- A:Answer I have Cox also. I didn't need anything, just opened the box and plugged it in.
Answered by gordo
Q: QuestionWhy is my SBG10 not picking up a wifi signal? Xfinity connection checks out and all lights are on on the modem. Rebooted several times. Trying to sign in on the TV. Walked through with Xfinity tech. Still no wifi.
Asked by NORDA.
- A:Answer I had similar problems and tried much as you did to resolve and finally had to replace the modem.
Answered by Cher
Q: QuestionIf someone has a modem router, Can you plug this device into it to be used to boost Cell Phone signal if you live in a rural area where signal is poor? If not what type of device would you suggest? Thanks in advance
Asked by Gatorgal.
- A:Answer This will not boost cell phone signals. It will not help you gain stronger signal from Sprint, T Mobile, Verizon or AT&T. This device will replace your modem and router combo that you have bought it rented to use with Comcast or similar company using cable. You cannot use it with FiOS. This device will provide great wi-fi signal in your home, provided you have paid for home internet. To get better cell phone signal you need to buy a cell booster for your home. Hope this helps with your search for a better signal.
Answered by ECDC
Q: QuestionComcast customer. Have Netgear N600 dual band router and outdated/unsupported Motorola Modem SB6121. Looking to upgrade modem. Can I upgrade just the modem and continue using the current router or should I upgrade to a combo modem/router like SBG10?
Asked by Wally.
- A:Answer Purchased this modem to replace Cox modem. Although SBG10 is a combo modem, I kept my Apple WiFi modem for home networking. Installation was easy and works great.
Answered by BigTT
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