About a week ago my computer started behaving strange, When I put my computer to sleep or shut it down, then I try to restart it, it will only go as far as the logo screen and no further!, unless i unplug and plug it back in or I hold down the power button to make it restart,, I completed a system restore hoping that would resolve the issue, but i was still having the problem, upon contacting the company( I was forced to call them 8 times before i finally found an agent who didn't hang up on me) I was informed that my 1year warranty had expired on 3/31/2021, to which i informed the agent that it was impossible because I had purchased my pc on 4/27/2020, I informed him I still had my receipt and could prove my purchase date, He then told me he would give me an email address so i could send the proof of purchase, after that ask me to hold, which i did...at that point he just sat on the other end of the line, i ask him several times over the course of the phone call if he was still on the line, each time he replied yes, when i would ask for the email address, he would then again ask me to hold, this went on for about an hour, He then disconnected me, and each attempt to call the company was unsuccessful! I did not add any new hardware, and i used the factory keyboard and mouse! Anyone reading this review, Please save your money, your time and energy and go with another brand!
I seen another user that encounter the same exact problem that i have had, Its a shame companies don't stand behind their products anymore, Especially when the products are this expensive! .