Best Buy Totaltech™ - Total Tech Support Gift Membership (Yearly)
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Description
Features
We'll support all your devices.
The heart of Total Tech Support gives you unlimited support for all your tech and appliances, no matter where or when you purchased them. We can help you in store, over the phone and 24/7 online.
We've got the answers.
Overwhelmed with the new tech devices in your life? We're here to answer your questions and help you use all your devices. We can help with computers, home theater, smart home, connected car, appliances and much more.
Many computer services are included.
There's no additional cost for many popular computer services, including PC Virus Removal, Data Transfer & Backup, and Computer Setup, when these services are performed in store or remotely.
Many connected car services are included¹.
There's no additional cost for most car installations, including Remote Start Install, Backup Camera Install, and In-Dash Stereo Install.
Only $49.99 for in-home services².
We'll come to you for only $49.99 per service. Choose from standard installation and services like TV Mounting, Home Wi-Fi Setup, Dishwasher Install, Smart Doorbell Install and many, many more.
20% off repairs and advanced services³.
We’ll handle the tricky stuff, including major appliance repairs, wiring your security cameras, and mounting your TV over a fireplace.
20% off Geek Squad Protection and AppleCare⁴
Save 20% when you add protection to your new products, including Accidental Damage from Handling coverage for many devices.
Internet security software is included.
Help safeguard against viruses, ransomware, malware and cyberattacks. Your included software is good for up to 10 devices in your home.
Membership dashboard and Best Buy App.
Get easy access to your benefits, appointments, list of devices, warranty plans and more. Plus, you'll have one-touch access to a Geek Squad Agent.
Terms and Conditions
Total Tech Support membership is subject to complete Terms and Conditions.
A My Best Buy® account is required, subject to the My Best Buy Program Terms.
This membership (with internet security software included) renews automatically each year.
The customer's chosen card will be charged $199.99 plus tax, or the then-current price, on the customer's yearly renewal date unless the customer cancels before then by calling 1-888-BEST BUY (1-888-237-8289).
Best Buy will send the customer advance notice of membership renewal to the email address the customer provided, including notice of any price change.
1. Any vehicle-specific parts or accessories needed to complete an installation or setup will be charged at regular price.2. Fees for any necessary parts, accessories, or permits will be charged in addition to the $49.99 for each standard in-home service. Also, a trip charge may apply for travel outside of metro areas.
3. 20% off repairs and advanced services applies to labor only.
4. 20% off Geek Squad Protection and AppleCare Protection Plans does not apply to monthly paid plans, renewals, and plans with loss and theft insurance.
What's Included
Total Tech Support Gift Membership (Yearly)
General
- Product NameTotal Tech Support Gift Membership (Yearly)
- BrandBest Buy Totaltech™
- Model Number
Card Information
- Card FormatPhysical
- Card ThemeTotal Tech Support
Other
- UPC400062891743
Customer reviews
Rating 4.3 out of 5 stars with 86 reviews
(86 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the money-saving aspect of the Total Tech Support Gift Membership, with many stating that it pays for itself. Tech support is also highly praised, with customers describing it as first-rate. However, there are concerns about long wait times and activation issues, with some customers expressing frustration about the time it takes to speak to a representative or get the membership activated. Additionally, a few customers find the membership to be expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Discount, Protection
Rated 5 out of 5 stars
Total Tech Support is well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits with Total Tech Support! Love that my computers are protected and that many, many services are discounted! I feel that Best Buy protects my products and helps me set up things around my home.
I would recommend this to a friend - Pros mentioned:Discount, Money saving
Rated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad to have the Total Tech Support membership. It has paid for itself a couple of times. It is also nice to get discounts on some services too. Thanks Geek Squad for all of your help!
I would recommend this to a friend Rated 5 out of 5 stars
Great chat support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chat support was professional, fast, knowledgeable
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ilove having the total tech support. the geek squad is good. except now that coronavirus is here, it screws up everything. they do not even take in repairs
I would recommend this to a friend - Pros mentioned:Discount, Tech support
Rated 5 out of 5 stars
Great services
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. Will pay off for itself. Great tech support and other support/install services. Thank you.
I would recommend this to a friend - Pros mentioned:Money saving
Rated 5 out of 5 stars
Best money I have spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use TTS everytime I need help! If I move my wireless printer across the room it will no longer work so I call upon TTS. They solve my problem. Any time I have computer problems I get a technician to remote connect and they solve it. They are always knowledgeable about what needs to be done to solve my problem. Best $200 I have spent in years. I will renew it every year I can afford it.
I would recommend this to a friend - Pros mentioned:Money saving
Rated 5 out of 5 stars
Good for gifting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan pays for itself. I’ve utilized its contents with mostly all my electronics. Other family members have utilized it as well. Not having to pay so much for cleaning computers out and unlocking devices that are mines is a no brainier. I recommend anyone with tech to give this a try. Plus, when you purchase Apple products you can get a certain amount off as well.
I would recommend this to a friend - Cons mentioned:Auto-renewal
Rated 5 out of 5 stars
It's a good feeling to have good techs near by
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had to use TTS on 5 or 6 occasions over the past couple or so years and have always had good and prompt service. My only con is that the 1 year contract is automatically renewed, unlike e.g Amazon and some others where I can cancel the automatic just by going to my account; whereas, with TTS you can cancel BUT you have to phone call Customer Service to do it.
I would recommend this to a friend
What experts are saying
Q: QuestionHow do I cancel my membership
Asked by Ann.
- A:Answer Total rip off, i bought this laptop and they told me that i would get $100 discount if i get geeksquad membership. Now after 6 months i have called in to cencel geeksquad member ship cause i paid over $100 in subscription, they told me i would have to pay $240 in cancelation fee
Answered by Anonymous
Q: Question3 questions please: 1) my internet connects w/ only part of my home. Would Geek Squad be able to fix that situation? 2) Do they work with Apple laptops, iPads and iPhones? 3) Are all 3 laptops, iPads and iPhones covered? Thank you!
Asked by artstudio.
- A:Answer Thanks for your question! We should be able to assist with your internet connection issue at home. We do support Apple laptops, iPads, and iPhones and all those devices would be covered under Total Tech Support. You can learn more about our Total Tech Support program at https://www.bestbuy.com/totaltechsupport.
Answered by GeekSquadSupport
Q: QuestionMy total tech support is up for renewal. Can I gift myself the gift membership (at 1/2 the price) for my renewal?
Asked by CJ.
- A:Answer no U can give gift to your spouse
Answered by pappu
Q: QuestionDoes the Best Buy Total Tech Support Yearly Membership cover laptop battery replacement?
Asked by DudeNdouglasville.
- A:Answer I do not think so.
Answered by FactsRfriendly
Q: QuestionCan my mother be included on my total tech support plan.n
Asked by Diana.
- A:Answer I’d have to say yes as I’ve used my yearly plan to have both my wife and daughters remote starters installed.
Answered by Blahblahblahblahblah
Q: QuestionI purchased a tech program with my computer for 199.00. Does this also cover my refrigerator which was purchased from Best Buy also. It has leaked water twice and formed ice under a drawer. I believe there is something wrong with where you put the cartrid
Asked by melanie.
- A:Answer It is supposed to include any appliances that you have. They fixed the icemaker in the refrigerator the builder put in my home.
Answered by PhillyGal
Q: QuestionSo I have an Omen Computer and it came with the Omen Command Center. I was wondering, does the network booster on it work even if the omen command center is closed?
Asked by Ivan.
- A:Answer Hi Ivan. Thanks for asking this great question! On an Omen computer, the Omen Command Center should be defaulted to open during startup. From there, if you do close the program, it should still remain in the background to run processes like the Network Booster. I hope this helps! If you have any further questions, feel free to reach back out to us.
Answered by GeekSquadSupport