BISSELL - Big Green PET PLUS Upright Deep Cleaner - Green and Grey

Literally the best investment or at least one of them for a homeowner with kids and pets holy moly this thing is unbelievable with the right solutions

Cleans like a beast, the machine is heavy but does an amazing job. If you want a carpet cleaner that does a professional job this one is calling your name.

Solid cleaner a bit heavy but you can definitely feel the power it has

We’ve always had Hoover’s nicest shampooer for pets, and it would break every 14-16 months since we got it 4 years ago. They were always good about replacing it but after this last break, it was just time to see what better ones were out there. We have two large dogs, many family members in the home, mud from rain and snow storms, etc. We use a shampooer regularly (at least 2-3x/month for either routine cleaning or spot cleaning. This machine is a game changer. It’s so easy to use, fill, and just in one pass on a carpet that appeared clean, your mind will be blown. Does the best job drying too compared to others on the market. I’m so impressed and will never have another shampooer except from this line by Bissell. I hope it lasts the test of time now. Gets so much dirt up even if you vacuum twice a week, which we do. In the photos you can tell the difference of one pass on a relatively clean carpet that we tested the shampooer on. Amazing.

This carpet cleaner is amazing and worth every penny! I have a different carpet cleaner that just didn’t seem to ever get the carpet clean. I could run it five times and the water would always be dirty. I bought this one and OMG it absolutely works! The magic happens when you run it a second time with just water in the tank to rinse out the shampoo. The water is noticeably clearer and the carpet is definitely cleaner during the rinse pass. I ran it in the other direction to kind of criss cross and it was like having brand new carpet the way the fibers came to life. I have a senior pet that has accidents and this machine does a way better job than I ever thought possible. I only took a before and after of one section but wish I had for each room I did. I thought the pics people post where the carpet looks like a completely different color were fake but then I took my own and you can see the line of where I used the machine and where I didn’t. This is well with the investment! I don’t know how it holds up long term but so far I am very satisfied. It is a little heavy, but not unmanageable. The folding handle makes it great for storing. I highly recommend!

This is not my first carpet cleaner. I have rented carpet cleaning machines, but condition, cleanliness and availability were an issue. Next, I got a light duty residential machine, figuring it would be enough, but it didn’t really get the carpet dry and lacked a hose attachment. After my first time using this machine (cleaning 2 rooms, a set of dining room chairs, and a set of entry rugs in 3 hours), I will not be going back. You still need to put in the effort to prep (see my note below), but the results are great. The carpet and upholstery looked and felt clean and fresh. Floors were much dryer than the other machines I have used. I loved the results I got with the stair cleaning tool (works on chairs too) and the stain trapper (used it on a few trouble spots). I was excited to try the cleaning attachments on my 15-year breakfast room chair seats. The big green machine worked great, eliminating most of the spots without pretreatment and brightening the color. Next, I tackled my back-entry rug. This rug has had a rough life - with more than a few accidents due to my older dog not quite making it to the backyard and dirty shoes. The machine didn’t make it new again, but combined with the included Pet Pro solution, it removed the musty odor and restored a good portion of the original color. After easily cleaning some coffee stains in the dining room, I cleaned the bedroom carpet where my dog sleeps. My dog was sick a few weeks ago and even though the carpet is good condition, it was a mess that night - even after spot cleaning with odor spray it still felt stiff and had a slight odor. The big green machine and the Pet Pro left the carpet looking almost new and eliminated the smell. Pros - Heavy duty construction. Toggle power switch. Sturdy handles. Thick plastics for the chassis and tanks. - The power cord is heavy gauge with thick insulation and the 30ft length allows you to do most rooms without having to change outlets. - Spray flow indicator helps with big jobs, because it lets you know that cleaning solution is being applied and is a great indicator that the clean water tank is empty. - Cleaning water is applied via a trigger on the handle, which lets you decide how much to apply and allows you to make passes with suction only to dry the floor. - The handle is comfortable to hold, reclines so you don't have to hold it at an odd angle and folds down when not in use for easier storage. - Includes a 9ft hose and 2 attachments (stair and stain trapper tool) for cleaning spots, upholstery, and hard to reach areas (like corners or stairs). Both tools have built-in spray triggers for apply cleaning water, brushes and clear fronts so you can see the dirty water being removed. - Separate tanks for clean and dirty water. The clean water tank is enough for 1-2 rooms and a good size for filling at the kitchen sink. The clean water tank cap doubles as a measuring cup for cleaning solution, which saves time and clean up. The dirty tank has a thick handle that lock the lid to prevent spills and a float to prevent overflow when the tank is full. - Replaceable belt for the rotating brushes. Things to Consider - Cleanup is not fun, but this machine has a few features that make it easier. The brush assembly can rotate down to allow better cleaning of the underside of the machine. The dirty water tank is easy to dump and flush out with due to the larger lid. The clean water tank valve on the bottom unscrews making it easier to fully drain. - The stain trapper tool has a small dirty water tank that allows you to see if the water being sucked up is still dirty. It works fine for small spots or items that you want to make sure are clean, but the tank makes it larger than the stair tool and you must stop often to empty it. - Preparation and planning will make the job smoother and produce better results. You need to move furniture, clean up any solids, vacuum with a traditional vacuum to remove regular dust/dirt, and spot treat stains. - The Bissell support website is a little hard to search thru to find content specific to the machine but has a few helpful videos on using the machine and tools along with a FAQ. One answer I found helpful is that it is normal for this machine to leave balls of carpet fibers behind (especially if it has been a long time since the carpet was last cleaned) due to the deep cleaning brushes and strong suction. - This machine is big (it is in the name), heavy and lacks rubber bumpers. Be careful when maneuvering around furniture (I already bumped and nicked one of my bed post). The machine has good handles that are low on the body of the machine to help lift and carry it, but it is still a handful. If you need to carry it - make sure the tanks are empty, roll it as far as you can and get help. You also need to find a spot to store it and its hose/attachments (you need a space 2ft high, 2ft deep and 1ft wide with the handle folder); I park mine in my laundry room in an empty space intended for a freezer and hang the hoses on the clothes bar to dry out.

We’ve been using Hoover carpet cleaners for years “and years”, the last one we purchased was a what we thought a very good cleaner, but the house we purchased 3 years ago, the previous owners had a couple dogs and the carpet “though they had it cleaned after selling” was still dirty. I had thought about just replacing the carpet but decided to try to clean it, I’ve gone over the whole house 4 times in those three years and the dirt always came out black with the hoover but after drying there had always been a dingy sort of light gray look to it. Then I saw this new Bissell Big Green Pet Plus Professional cleaner and wanted to give it a try. Unboxing and first thoughts: The cleaner came in a large Bissell logoed box and was well protected, “it was heavy too”. Inside was the cleaner, instructions upholstery cleaning hose/ nozzle and that’s it. No real assembly required at all, almost ready to go out of the box. After removing the dirty water tank we found a big bottle of solution and another nozzle attachment for the hose called a “Stain Trapper” inside it. The Big Green machine is named right, it’s big and heavy, and like the ones you would rent at a local big box store. The weight surprised me, it’s easily double the weight of the Hoover and it’s built like a tank. You could probably drop this down a flight of stairs and wouldn’t receive any damage. The clean and dirty water tanks are very heavy duty plastic, nothing like the tanks on the other’s we’ve use and feel like they could take a beating and should last for many years to come. Using: Now if you’ve ever rented a unit then you’ll be pretty familiar with this one, but it’s the same as most. Fill the bottom clean water container with hot water, add two capfuls of solution to it and return to the unit. It’s installed on the bottom so the dirty water tank is the first to be taken off when emptying it. Both tanks hold a lot of water and the dirty water tank never filled to the point of tripping the full valve, even after completely emptying the clean water tank. Now this is the part where the weight is very noticeable, and you are going to get a work out using it. There’s a button on the top in the middle of the grab handle and just press to dispense the clean water/soap solution on the carpet, release to work on sucking up the dirty water. This Big Green Machine really sucks the water up, it removed almost as much water as it sprayed out, and only left the carpet a little damp “this also made the carpet dry out so much faster than the hoovers we had”. I noticed due to the weight, which is actually a plus for cleaning, it keeps the suction nozzle down against the carpet creating a better seal so it can remove as much dirty water as possible, this also forces you to work slowly instead of rushing with the lighter units. After my first tank full it was time to empty. I had started in our bedroom as it was probably the cleanest, as the last time I used the Hoover the water came out just slightly dirty, “didn’t look bad at all”. But when I went to empty this one I was amazed that the dirty water was as dark as chocolate milk “gross, really gross”, and I had cleaned that room with the Hoover just a month ago, “same with the rest of the house". So we went to work on the living room, hall, spare bedroom and our office. Every one of them came out the same “most worse” than the bedroom, “really dark dirty water”, we were both completely floored by this as we thought the hoover had gotten the carpet clean “wrong”. The carpet itself finally looks clean; the grey dingy look is completely gone and after drying just feels cleaner under foot “hard to explain that one”. We also tried the upholstery tool on an old office chair H have that really needed it. The hose is very simple to attach and the brush of the tool is wider and has a bigger brush than the one that came with the Hoover. It pretty much works the same as all the others when using, but the higher suction of the Bissell was pretty noticeable and pulled the dirt right out of the upholstery. There’s also a “Stain Trapper” tool, which I just tried to see how it worked, but if you have a small mess “like pet pee, or vomit”, and don’t want to have to clean a whole machine after using, this is really a neat attachment. It attaches to the upholstery hose like any other nozzle but there’s a small clear container on the bottom of it. While cleaning up the mess it separates the dirty water from the air being sucked in and traps it in the container so all you have to do is clean out the small container and nozzle, none of the dirt is actually pulled up through the hose and into the dirty water tank. This is a brilliant idea as there’s been a few times I’ve had to clean up a dog mess and ended up cleaning the whole machine because of this, kudos to Bissell for developing this attachment. Cleaning up the machine was simple, easier than the Hoover, there are no brushes to remove, and the tanks are very easy to clean out with large opening for draining and cleaning “this really is a professional device”. I just set the whole unit in the bath tub, turn it sideways and laid it across the side, using the shower head on the hose I just washed off the bottom and done. It takes way longer to clean out the hoover, at least twice as long. Conclusion: If you have dirty carpet and want your carpet as clean as possible “without having to clean them multiple times” then this is going to be the carpet cleaner you want. Yes it a lot heavier than the Hoover, but it’s built like it too, and it seems like it’s built to last. Everything about it is very heavily constructed; even the power cord is a lot heavier than any of the other ones I’ve used, “like a very heavy duty extension cord heavy”. The carpet dried out about twice as fast if I used the hoover which means it did a lot better job of extracting the dirty water from the carpet. With the included upholstery attachment this makes the Bissell a very versatile machine and every bit as good as anything you would rent from a BB store. The price is higher than the simple cleaners I’ve had and it shows, build quality and performance speak for them selves.

The last few years have been rough. Every spring I have a professional crew come in with their huge truck-mounted unit to steam clean my beige carpets. I had been meaning to clean my carpets this spring but decided the better route would be to upgrade my 20-year-old Bissell carpet cleaner that is used to maintain my carpets. Lo’behold one afternoon, the Bissell Big Green Pet Plus machine shows up on my doorstep. I was reminded of how big and heavy the unit actually is compared to the old one, as I was moving it into my house. Unboxing the unit showed promise of cleaner carpets in the near future. The box contains the main vacuum unit, a 9-foot long hose with a stain tool, a tool that I was not familiar with called the “Stain Trapper Tool” and a full-size bottle of the “Pet Pro - OXY Urine Eliminator” carpet shampoo. The weather was dull and grey, so I had to wait for a warmer sunny day to steam clean my carpets. Carpet cleaning always means moving furniture. I identified the highest traffic areas that needed the most attention. Teddy, the grand-dog had a puppy stage that left a few accidents in the past. While these areas were previously treated with the Spot Bot and the 20-year-old Bissell cleaner, I put them high on the priority list. Not having cleaned the carpet professionally for a few years, I began with a carpet vacuum to take out any dust, followed up with pre-treatment. A spray bottle filled with some of the carpet shampoo and water was applied to the highest traffic areas and left to sit before I began my quest in reclaiming my carpets. I have to say, I have a new respect for the pros who come clean my carpets yearly. The Bissell is heavy, and it does not have caster wheels which makes moving it clumsy.. Following the instructions, I laid down a layer of wet shampoo on a forward and backward track, followed by a vacuum of water. Making an overlapping track, I targeted the first high traffic area. The results were promising. It took several tries and in overlapping 90-degree directions to really see a difference in the carpet. The carpet was plenty dry after the first few water evacuations, and the carpet was dry within 2 hours. The bad part of doing one part of the carpet, is now you have to do all of it as there is a colour difference. In all, it took a few hours to do the living room carpet. I attempted to do the stairs with the 9-foot hose, and it worked well. However, as the tools do not have a powered brush, be prepared for an extensive brushing motion to get the dirt out. Pre-treatment helps. The water tanks are sufficiently sized and at 1.5 gallons (my estimate, specifications say 1.75 gallons), it adds an additional 12 pounds to the weight of the already hefty vacuum, which comes in at 42-45 pounds. Using this machine is a workout. I do not thinK I have sweat as much doing housework as I did steam cleaning my carpets. The incredibly strong vacuum suction that is used to soak up the water adds to the additional energy required to clean your carpets. The unit is not self-powered (like my normal vacuum) therefore be prepared for a workout. Once your freshwater tank is empty, it's time to drain and refill. I had no idea what my carpets had but the black water sure proved its effectiveness. The water drain and refill process can be a bit messy but the large tanks are easy to carry and drain. I found cleaning the tanks and pipes after using the vacuum very easy. Overall I am very happy with this unit. It performed beyond my expectations. While you can do an entire house with it, sometimes hiring the pros has its charms. This would work very well to maintain your carpets on a bi-monthly basis, and for that I see myself doing so. There are a few nitpicking items that I thought were a bit odd, one particularly affected me as it cannot access the edge of the carpet/wall easily. You will need to plan how to tackle walls with either a 45-degree sweep or with the hand tool as there is a 2” track left due to the brush location. I am not sure what the difference is between this model and the other similarly labelled “big green machine” from Bissell, but the inclusion of the 2nd “stain trapper” tool may be something you would be interested in. I wish Bissell had information on how to use the stain trapper tool especially. Pros: * Works as advertised. Cleans carpets like the pros, though pre-treatment may be required * Dries carpets effectively with strong suction * Large sample carpet shampoo to get you started Cons: * Heavy, not easy to move around, lacks caster wheels * No way to store the extra tools or extension without the box. * Hot water tank not insulated, cools off quickly affecting cleaning ability * No instructions on how to use the hand tools * Unable to get to the corners - need to use hand tools or 45-degree tracks.