Café - Modern Glass 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Platinum Glass
User rating, 4.5 out of 5 stars with 80 reviews.
4.5(80 Reviews)- 22 Answered Questions
If received today, the last day to return this item would be Feb 20. Learn more ˃
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Description
Features
Platinum glass finish
Angular, modern lines and the striking glass finish creates an easy-to-clean, contemporary look for your kitchen.
Enjoy total control in the kitchen and beyond
Control your oven with your smart device or simply your voice using WiFi Connect.
Achieve gourmet results with just a scan
Delegate simple cooking tasks to family members with Scan-to-Cook Technology. With just the scan of a barcode, the microwave automatically adjusts cook settings based on package instructions.
Create a streamlined cooking experience
Simplify your cooking steps by using Chef Connect to automatically activate vents and surface lights when a range element is turned on, as well as sync your microwave and range clocks.
A simple and smart addition to your culinary repertoire
Fresh vegetables and rice are perfectly prepared with a steam cook button that simplifies the entire process.
Say goodbye to guesswork
Enjoy consistently delicious results with sensor cooking controls that automatically adjust the time and power.
Brighten up the room
Illuminate the entire cooking surface with crisp, clear LED cooktop lighting that can also save on energy costs.
Sparkling clean with just a wipe
Focus on the food and forget the mess knowing that the easy-clean enamel interior with steam clean lets you swiftly wipe away spills and splatters.
Like a breath of fresh air
Keep your kitchen ready for guests with a three-speed, 400-CFM venting system that removes smoke, grease, odors and moisture.
A subtle reminder for filter replacement
Keep your kitchen smelling fresh and clean with an upfront charcoal filter with indicator light that lets you know when the filter needs to be replaced.
More room for more food
Entertaining unexpected guests is easy with the 2.1 cu. ft. capacity that helps prepare a large amount of food quickly.
What's Included
- asset://GE-Warranty.pdf_bfacb198-540b-40de-a090-09239db72dae
Manuals & Guides
- Product Datasheet/Brochure (PDF)
Key Specs
- Product Height17 3/8 inches
- Product Width29 15/16 inches
- Product Depth16 1/8 inches
- Microwave TypeOver-the-range
- ConvectionNo
- Turntable Diameter14 5/16 inches
- Microwave ControlsElectronic
- Sensor CookYes
- Wattage1050 watts
- Color FinishStainless steel
General
- Product NameModern Glass 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking
- BrandCafé
- Model NumberCVM721M2NS5
- ColorPlatinum Glass
- Color CategorySilver
- Color FinishStainless steel
Dimension
- Product Height17 3/8 inches
- Product Width29 15/16 inches
- Product Depth16 1/8 inches
- Product Weight56.6 pounds
Cut-Out Dimensions
- Cut-Out Width30 inches
- Cut-Out Length12 inches
Capacity
- Capacity2.1 cubic feet
- Microwave SizeFull-size
Features
- Microwave TypeOver-the-range
- ConvectionNo
- Interior MaterialOther
- TimerYes
- DefrostYes
- TurntableYes
- Turntable Diameter14 5/16 inches
- Cooking LightYes
- Cooktop LightingYes
- NightlightYes
Controls
- Microwave ControlsElectronic
- Sensor CookYes
- Number Of Preset Programs8
- Number Of Fan Speeds3
- Number of Power Levels10
- Turntable On/Off OptionYes
Filter Info
- Filter TypeCharcoal
- Removable FilterYes
Ventilation
- Vent StyleExternal, Recirculating
- Exhaust Vent LocationRear, Top
- Maximum Air Flow Capacity300 cubic feet per minute
Electrical Specification
- Voltage120 volts
- Wattage1050 watts
- Power Consumption1700 watts
Display
- Display TypeLED
Certifications Listings & Approvals
- ADA CompliantNo
- NSF ListedNo
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC084691840312
Customer reviews
Rating 4.5 out of 5 stars with 80 reviews
(80 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Café - Modern Glass 2.1 Cu. Ft. Over-the-Range Mic
||Posted . Owned for 3 weeks when reviewed.Beautiful Microwave. Install was simple. A perfect fit! So good so far. I am so impressed with the look that I am going purchase the Cafe electric cooktop!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there,
Thank you for sharing your views with us on this microwave. We're beyond pleased to hear how beautiful you think it is! Your continued support means a lot to us and we're happy to hear you even want a matching cooktop. Thanks for being part of the Cafe family! Mike@Cafe
- Pros mentioned:Cleaning, Cooking, Design
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 3 months when reviewed.Our first purchase of Cafe. We decided to upgrade our kitchen appliances, we splurged with the Cafe Glass line. Cooks everything quickly and pretty evenly. Love the steam clean setting, cup of water, a press of a button and it easily wipes clean. Love how sleek it looks, no handle and no buttons when not in use. We have only had it a few months so we haven't used all the features and there's a lot. I will say the exhaust fan is just as loud as our old one. Otherwise I love it!!
I would recommend this to a friend - Pros mentioned:Design, MaterialCons mentioned:Interior, Light
Rated 2 out of 5 stars
Eh… Not as advertised..
||Posted . Owned for 1 week when reviewed.Okay, so I don’t normally bash products that take time to create an perfect. I’m hoping this is the scenario with this over the range microwave. The microwave itself is visually appealing but, even with that being said there is some issues in the design. First issue is the glass aka the viewing window you would use to watch your food cook. It’s tinted so dark that you can’t actually see if there is anything cooking. Also the glass touch panel portion completely stops you from see what little you could. It’s due to how high the microwave sits and the viewing angle of your shorter than 6 ft. It also doesn’t help that in all the pictures the manufacturer posts the interior lights appear to be LED, well they’re not. In fact I actually called café and spoke to a representative about why the model numbers are slightly different. Apparently it’s for parts but I also think it’s due to the fact they change the design without letting anyone know. The textured background on the interior of the microwave which is a huge selling point, isn’t textured at all. I had to get two of these microwaves, one was replacing the other. When I asked the representative on the phone why they don’t have that textured background she didn’t really know and said maybe it’s due to them finding a flaw in the design. That’s great but that doesn’t do anything for the consumer who assumes they’re buying all these features that aren’t actually there which depreciates the value of the appliance, in my opinion. Also it’s kind of pointless to have this glass design win the handle which is just an indentation on the side of the microwave where your fingers can go in, it’s inconvenient. Most people don’t open anything with a flat hand. There is usually a gripping gesture that occurs. Well the glass portion of this microwave that is over the stainless steel. That isn’t the portion of your hands come in contact with, it’s the actual black bezel and screen of the microwave. Which leaves streaks like no other. So it’s not really convenient if you’re buying this for the cleanliness factor, especially if you have kids. Another issue I noticed with advertising is online they have them marked at 1050 watts. They are definitely not 1050 W, when you open the door it literally says 1000. So not only am I cosmetically not getting what I paid for, the performance isn’t even up to par. Also, if you have an open concept kitchen that flows into a dining or living area the fans that come on this device to move air from the range below it, assuming you have a range below it, they’re not very quiet. They actually seem louder than my old GE appliance that came with the house. I also have the matching fridge in modern glass, it’s better than the old GE one I had. Lastly, the reason I had to return and swap them out is because close to the door handles, there seems to be this blemish inside of the glass. Not sure if that will allow moisture to accumulate. It’s very visible in some light and it’s be present on both microwaves. This isn’t on par with the quality this device claims to be. It’s when you put a screen protector on a phone but don’t get the air bubbles out. It’s not attractive. I’m very disappointed with the entire staff and development team for this product. Honestly I wish more companies would put their products into testing faces with loyal consumers to see the pros and cons. I don’t want to bash the café line as a whole or the people who developed it, I just want to say there should be an emphasis on what you’re getting when you buy one of these products. The good and bad. The reviews are what sold me in the advertisement. I may be pointing out the flaws but there are some good things. The Alexa feature has worked flawlessly for me, being able to start or stop and pick the time I want to cook food that just by using my voice is nice. It just requires that you have Alexa on your phone or on a device in the house. The visual design is also very sleek and formal. As long as you have the other glass products, everything just flows. But there is a bluish gray hue to it in certain light and that may cause it to conflict with other stainless steel appliances that are in proximity to it. I do however love the cleanliness of the microwave due to its styling. Like others have mentioned, it would’ve been nice if it was compatible with a rack inside that way you could have air circulating from the bottom and the top of whatever it is you’re cooking, but I knew what I was getting and wasn’t getting when I bought this. Overall I would not buy this product again unless I was going solely for the exterior design or the utility of being able to start and stop it with my voice. I have had my product for approximately a month. I now have the second microwave and have had it for a few days. I can’t recommend this if you’re buying it based off of the specs for the ads for it. Just know what you’re getting because you’re not getting what you think you are. Also, careful with the dimensions, I had my contractor raise the cabinet because Cafe adversed the incorrect height. It’s measured off the front which has this trim along the front bottom to maybe hide the bumps under it for the filters. They should advertise the back dimensions and the front. Like places so for fridges when they give dimensions for
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, we appreciate you taking the time to leave your honest feedback. We're pleased to know you enjoy the Alexa feature and that this has a clean look, but we want to first apologize that you're unable to see your food while cooking, that you had to have a replacement, that it's louder than expected, and that you don't have the textured part you part. We can fully understand where you're coming from and we're happy to share your review with our microwave team for them to look at as well. Next, we do want to assure you the differing model number you see is due to parts and not design and let you know that the specs listed on our site should be correct. If you want to message us on social media, we'd be happy to look into any discrepancies for you and get that figured out. We're glad you were able to reach out and we're wishing you nothing but the best. - Guy@Cafe
Rated 5 out of 5 stars
Fabulous
||Posted .This microwave is fabulous and is connected to Wi-Fi and then connected to my iPhone unbelievable the way it works
I would recommend this to a friend- Pros mentioned:Cooking, Design, Ease of use
Rated 5 out of 5 stars
Plantnium Glass Micro
||Posted . Owned for 3 weeks when reviewed.Very sleek design. Cooks fast and easy to use smart features. Tons of quick options for cooking. Very simple to install.
I would recommend this to a friend - Pros mentioned:Cleaning, Design
Rated 4 out of 5 stars
Elegant design
||Posted . Owned for 2 months when reviewed.Clean, modern design. High end design at a fraction of the cost. Performs well. Simple installation. Compatible with GE wall mount brackets if you are looking to replace an older product.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - Thanks so much for the review on your microwave. We're very glad that you're enjoying its many features and that it was super easy to install. Thank you for making Café a part of your home. -Mikayla@Cafe
- Pros mentioned:Material
Rated 5 out of 5 stars
Good overall value.
||Posted . Owned for 4 months when reviewed.A great microwave with a glass coating makes the front reflect like a mirror. It heats the food evenly and connects to Wifi, and will communicate with other Cafe appliances like certain ranges. My only complaint is that the exhaust fan doesn't seem to suck enough steam out from the front two burners of my stove, occasionally causing condensation.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, thanks for leaving a review! It's great to hear the design and performance of this microwave could exceed your expectations. It's a pleasure having you in the Cafe family, and we hope you have a great day! -Sylvia@Cafe
- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Great and beautiful
||Posted . Owned for 3 weeks when reviewed.Sleek, elegant and powerful. Easy usage and operations. Enhances the look of any kitchen. Well made, impressive finish
I would recommend this to a friendBrand response from Cafe Appliances
Posted .HI 11maya74, thanks so much for your review. We're glad to hear that you're pleased with your microwave! We love the Modern Glass collection as well, we really think it's beautiful. Hope all is well and that you're staying safe. We're always here should you have questions. -Michael@Cafe
Q: QuestionCan you tell me if the stainless steel matches other SS appliances in color? It looks dark in photos. Also is the touch pad very sensitive like a phone or do you have to press hard to make selections. Thanks.
Asked by ThirdMicrowave.
- A:Answer It is as dark as the pictures show. The touch pad requires firm pressing to activate. I don't know if you can adjust the sensitivity. They no longer include hard copies of the manuals and the pdf's are a pain to read.
Answered by Cyncj
Q: QuestionIs Matte white available for this microwave? Also can this work for vented out?
Asked by Rf.
- A:Answer Hi there, Thanks so much for your interest in this gorgeous microwave! This microwave is only available in Platinum Glass. All of our over the range microwaves can be vented out three different ways. They can be vented from the top, the rear, or by recirculation. We hope this information was helpful. Best wishes. Mike@Cafe
Answered by Cafe Appliances
Q: QuestionIs this a zero clearance door or does it need room to open?
Asked by Amy.
- A:Answer Hi Amy - Thanks for considering Café Model CVM721M2NS5! The microwave does not have a zero clearance door. Minimum distance from door hinge side to adjacent wall should equal 1/2. We suggest viewing the Specifications document at the following link: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CVM721M2NS5_19.1.21.pdf - Explore our Café Modern Glass Collection at: https://www.cafeappliances.com/collections/modern-glass - We'd love to have you in the family. Keep in touch at cafeappliances.com. Sue
Answered by Cafe Appliances
Q: QuestionI am concerned about the touch pad. What if it does not light up? Are there any other buttons or options to use the microwave besides the touch pad? Any option to keep it turned on if it fails?
Asked by CJ.
- A:Answer Hi - Thank you for your interest in our stunning Café platinum glass over-the-range microwave. The microwave is operated using the touch controls. Whether the microwave will still be functional depends entirely on the type of failure that occurred as is the case with all electronic control products. The design and reliability of electronic controls in general have improved over the years and we believe this model would be a great addition to your home. All our best! Vikki@Café
Answered by Cafe Appliances
Q: QuestionI'm having my 30" Cafe Model CTS70DM2NS5 single wall oven installed this afternoon. Missa (in your review section) shows a picture of her Over- the-Range Cafe 30" Microwave mounted directly over her wall oven. I assume I can do the same thing.
Asked by BabyCakes.
- A:Answer Probably a little late but yes you can. You just needed enough space from the bottom of the microwave to the top of the stove.(can't remember exactly but 12 or 13 inches I believe)
Answered by Missa
Q: QuestionAbove my range is 36in, not 30. My current 30in microwave has 2 filler pieces to fill in the extra 3in on both sides. Are there matching filler pieces I can use for this microwave? My current stainless steel ones do not match
Asked by Paul.
- A:Answer Hey there, and thanks for contacting us! We know making sure the microwave fits your space is essential, and we’re glad to advise. While this model does have an optional compatible filler kit (under JX36BSS), that would have a stainless finish. At this time we don’t have a filler kit that would be an exact match for the platinum glass finish; we regret any inconvenience this may cause, and will certainly let our team know of your interest in a matching filler kit. If you do still choose to use a kit, please be sure to use the one compatible with your specific microwave, rather than an old one; those kits are generally model specific and may not work for a different model. We hope this information is helpful. We’re always happy to help if you have any other questions or concerns. Best wishes! -Sarah@Café
Answered by Cafe Appliances
Q: QuestionCan this sit on a countertop instead of being over the range?
Asked by Kara.
- A:Answer No. They are not designed with “feet” for it to sit on the counter.
Answered by Tazzbjs
Q: QuestionWhat is the height of the unit? On the GE site, it lists it as 16-5/16 in & on other sites (Lowes, Best Buy, Home Depot) it lists it as 17-5/16 in. Also, how much space should I allow for between the grate of my gas stove and the bottom of the microwave?
Asked by Height.
- A:Answer Hi there - We appreciate you reaching out to us. The overall height of this over-the-range microwave is 16.125 inches. Over-the-range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. A diagram of the mounting space can be found on page 6 of the installation instructions (linked on our website). We hope this is insightful! If you need anything going forward, please connect with us again. All the best, Kelsey@Café
Answered by Cafe Appliances
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