Dash Camera Install

As previously stated in other reviews, Travis is the feller you need to hook up with on installations, top shelf indeed.

Perfect timely service and friendly staff! Was quick and professional.

Mounted my front and Back dash cameras. Very professional, clean and helpful!

The car services are in high demand, so I took the first appointment I could get (made the appointment on 9/1 for 9/17), I didn't purposely chose something close to closing time its just the first appointment offered (445PM appointment, store closes at 6PM), but if the techs don't want to work during the last hour it should be up to best buy not to schedule these appointments. So I show up and immediately he is flustered when he finds out I have a front and rear camera, and starts suggesting my rear camera is not a compatible camera and it will cause complications (its a plug and play to the front camera so I'm not even sure what he means) and then he starts saying he doesn't think he has time to do the job. I wasn't sure what that meant exactly but he didn't suggest cancelling or rescheduling, so I just kind of nodded my head and proceeded with some slight concern as he instructed me where to park my vehicle, which I went and did. Then immediately he starts off pretending he can't find the fuse box, head buried in the car making lots of aggravated and confused noises. I pointed it out to him (it was right in front of him to where he was looking while making all his noises) and he says "great" and tells me I can go and he'll call me when he's done. About 20 minutes later he calls me and says he can't find an accessory fuse. Unless this guy is brand new, finding the appropriate fuses should zero issue, but he seems convinced I have a fuse box full on nothing but always-on fuses. He then gives me this long winded explanation of finding the right amperage and worried about overloading the circuit yada yada just lots of jargon where I'm sure he's hoping he sounds technical enough to sound convincing, sum of the story is that he has no way to install the camera in the time he was left. It was whatever, I took my camera back and drove off. Just a silly waste of my time, I wish the appointment had been cancelled or the tech just told me he didn't have time rather than make me hang out for 20 minutes while he came up with an excuse. Anyways, if you're thinking about scheduling this service I guess my advice is opt for early in the day rather than later, even if it means having to wait and extra week or two for that time slot.

Did a great job installing the front and rear dash cam.

Geek Squad services are in extremely high demand, especially at the Knightdale, NC location. The first available date was more than a month and it is near impossible to get a hold of someone on the phone. With some persistence, I was able to get a return phone call and an appointment booked 3 weeks out. A week prior to the scheduled installation date, I received notification that it was canceled. Immediately, I tried to call to ask about this and could not get anyone on the phone so went into the store. The Geek Squad desk informed me that it has been happening and there was no need to worry but if I wanted verification I could go back to the installation area and speak with the guys there. I chose to do this and they confirmed that it had been canceled in error. Luckily they were able to reinstate and gave me a choice of keeping it for the same date and time or have it done a day earlier, at the same time. The Geek Squad installation customer service is great. Installation was done in keeping with COVID19 guidance. A demo was not offered but that was understandable. There was one slight error which I rturned the next day to have corrected - a portion of the peel-away slip was left on the adhesive so there as this white paper which stood out against the back dash cam- They corrected this. Apart from this everthing else was perfect.

Geek squad did a fantastic job installing my dash cam.

Actually called me when there were cancellations and got me in earlier than originally booked. Finished faster than anticipated as well. Showed and told me what I needed to know and was very friendly and polite.