So, I had a tough time choosing between the Lenovo, Asus and Dell. All comparable models. I went with the Dell because it was slightly cheaper than the ASUS and seemed better constructed than the Lenovo. Initially, I was pleased with the Dell display and construction. Also, I liked the fingerprint access. I did notice from the start that the screen had some bleed of colors when scrolling. The problems started when I was using a program for work that activates a new window depending on what is selected within the window. Well, 20% of the time the screen would randomly jump from window to window to window without me inputting anything. This was concerning since I have had other computers that handle multiple windows from this program flawlessly. Since I liked the computer to that point I figured I would contact Dell customer support. They walked me through a few diagnostics and determined that the hardware was fine and that it must be a software issue in which case there is a charge to troubleshoot that. ARE YOU KIDDING ME!!! I just bought the computer and it wasn't working right but now I had to pay to troubleshoot???? UM NO! Long story short I took it back to Best Buy and ended up going with the ASUS Zenbook. Which, I am very happy with after one day. That review is coming. So, this computer's problem could have been a faulty Windows Operating System or something else. I will never know, but the fact that Dell didn't stand by their product entirely out the box made me switch to another computer company all together. Very disappointed with such a big name brand.

Great laptop overall. 4K display allows you to open four windows at the same time making it perfect for students. Battery life is good, even though battery seems to randomly change charge level (I'm assuming it still trying to figure out actual battery level). It will show I have 1.5 hours left, but as I use it, it goes up to 7+ hours left. I have not run out of battery using it for school without charging in class. USB-C port allows charging, but it gives you a warning if it's less than 65 Watt. I have a 60 Watt charger and it charges it fast regardless of the warning. The bad: Computer froze during "Dell update" software, I'm hoping this is not a regular thing I can expect from Dell. I had to hard restart it and had to re-start the update, it appears to be running fine now. The bios update also failed using the auto update software that came with the computer, I had to download the bios update from the website. The wifi appears to have a much shorter range than my year old Acer Spin 5. If I'm in the same room as the router, it's fine, but the next room over it is slow and disconnected at least once. My Acer would connect all the way to my driveway since I do have an hi-end router. I may have to switch out the wifi card.

I recommend you do not buy this unless you REALLY need 4K, as 4K takes more battery power and many applications do not display properly, and there are no display settings in Windows 10 that fix all of the issues with all the applications, The display issue is with most 4K displays and not just this laptop, Even though it is pre-loaded with Windows 10 Home edition, the SSD is formatted using Bitlocker encryption by Dell at the factory, and this may affect some disk utilities and has to be considered with some disk backup and management utilities. Keep a record of the Bitlocker key in case you have to restore or reinstall. It has been getting more stable as Dell and MSFT have updated device drivers and device firmware. If you decide that you can deal with the issues with 4K mentioned above, I recommend that you IMMEDIATELY apply all the latest MSFT AND Dell updates or I expect you to have instabilities, BSODs etc. Hope that helps...

Purchased the 1st one and immediately had issues during set up- blue screen stated video issue. Was glitchy the entire time. Finally set up and then noticed one of the 2 USB ports not working. Tried all the updates, Called Dell Support, India logged in rep went thru another group of installs etc , then the other USB drive also non working.. I use the computer for work so decided to try to exchange it as they had 1 other in stock and really nothing else that compared to the specs needed. This 2nd one is completely different than the first! It is just beautiful. All set up went flawless and fast and have had no USB issues or any issue. I am on the Holiday warranty period so have until Mid Jan if there is a need to return. I sure hope not and so far, so good, The picture is great, a fast performance I love it so far! Suggestion- do not get this in an open box- it may be the one I took back...

I own a Dell 13", 15" and 17" 1080p and wanted a 4k laptop. When it went on sale I snatched one up. Setting up was flawless. Honestly I can't really discern much between a 4k and 1080p resolution. This laptop is set up in RAID and had to convert to AHCI which runs a little faster. One negative is that it doesn't have a volume rocker on the side which is useful in tablet mode. It also doesn't take an PCIe SSD as it takes an NVME m.2 SSD drive and no space for a 2.5" drive either. One memory slot is occupied with 16gb and can take up another 16gb for a total of 32gb like my other Dell laptops. So far so good. The volume is good and loud and I like the nVidia graphics option. Fit and finish is excellent. Upgrading the SSD and memory is simple. Battery life is average. I usually have it on battery saver when on battery and it will last for awhile. You can tone down the resolution to 1080p to save power. Overall I like this laptop.

As a student, it is absolutely necessary to be able to find a good deal as well as quality in a product. This Dell has the (semi) good deal in comparison to other computers like it, but the quality has fallen WAYYYY short. I’ve had this computer for about 5 months now and I’ve had multiple issues with it not starting up, having a very poor WiFi connection, and running slow. Most recently I plugged in the charger in a spot I’ve charged the computer before and actual SMOKE came from my computer. So this computer that I depend on every day with a very important and expensive program that I use for school needs to be shipped off for repairs while it’s still brand new. Not to mention that it’s impossible to communicate with the people in technically support Bc they all are foreign and reading from a script. While this computer is beautiful and has done some good, i would not choose it if i could go back and do it again. Sometimes the cheaper option isn’t always the best option.

I've been searching for a lightweight laptop for a while that packed a bit of a punch. While this laptop may be heavy to some users, I had no problem bringing it with me to class. As a college student I need something reliable that is fast. The NvME SSD paired with the i7 CPU work very well with each other. After re-configuring Windows 10 to free up some resources, the laptop was extremely fast and handled everything I threw at it. 4K video watching, light 3D modelling, Photoshop, and basic productivity work. I would like to praise Dell for releasing such a well built machine, especially with the Dell Cinema display, the screen is just absolutely gorgeous. Would definitely recommend the 7000 series to my friends.

The computer is fine except the lighted keyboard comes on when you first enter your Microsoft Password and then never again. The problem occurred when transferring the programs and data to my new laptop. Geek Squad made sure I had backed up my data and I had. They then proceeded to transfer the programs and data to the new laptop. Big problem, they transferred most of the messages in OUTLOOK but did not transfer the address book. They also failed to transfer my "Sent" file of messages. And, of course, as soon as I picked up the computers, they deleted all my data on their server. So, I am stuck having to recreate about 1,500 e-mail contacts. I have been a customer of Geek Squad support ever since they came out with the offering. If I remember correctly, I am on the third generation of these offerings and have never had a problem up until now.