Dell - Plus 2-in-1 14" FHD+ Touch Screen Laptop - Intel Core Ultra 7 Copilot+ PC with 16GB Memory - 1TB SSD - Ice

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

• Rated 5 out of 5 stars

  Great All-around Laptop for Most People

  • Tech Insider Network Member

  If you're looking for a laptop that isn't ARM-based but still offers excellent performance, a sleek design, and the versatility to transform into a tablet-like device when needed, the Dell Plus 14 2-in-1 might be the perfect choice for you. It certainly exceeded my expectations! DESIGN When it comes to appearance, the laptop looks relatively gorgeous. With a slick sky-blue color all around, including a matching keyboard deck, I would say this looks better than the majority of laptops on the market— as long as you don't turn it upside down. When you look at the bottom panel, it is riddled with ventilation grills. Why? It ruins the design aesthetic, in my opinion. It boggles my mind because it's a 2-in-1 laptop, so if you flip the screen around, the screen backing will cover the grills. That aside, the side bezels are impressively thin. The top bezel is a bit thicker (about twice the thickness of the sides) to make room for the camera and a much larger chin. The included 65-watt USB-C charging brick comes in two pieces, which is nothing to write home about. PERFORMANCE You already know what you're getting with this computer. I will say the Intel Ultra 7 S2 256V processor is more than capable of handling most tasks for people, such as web browsing, entertainment (very light gaming and streaming media), productivity (Microsoft Office), and Adobe Creative Suite (with basic video editing). The integrated 16GB RAM and 1TB of SSD storage are sufficient, and you will be relatively happy with the performance. Again, for most people, this will be perfect. If anything, I would say one might consider 32GB RAM if they're going to be doing graphic design and video editing, but that's a different topic. The Ultra 7 Series has an integrated NPU, which is why this is pitched as a Copilot+ PC. That enables the computer to process AI features on the fly, such as the Studio Effects for the camera, Live Captions on videos, Copilot AI Q&A (kind of like ChatGPT), and more. Overall, I'm pleased with the performance, but it comes at the expense of the computer getting pretty hot. When it comes to battery life, Dell advertises up to 24 hours, but let's be realistic. I would say it's more about 9-12 hours, depending on several factors, including performance settings and what tasks you're doing. I've observed it's averaged within this time frame, so I would say a good 10 hours is more realistic. For a Windows computer running a x68 processor, that's pretty good in my book! Sound is adequate. It has two speakers coming from under the keyboard deck -- which also seems to be the common trend these days as Microsoft and Apple are doing this as well. It's not the best sound on a laptop, but more than adequate. THINGS I LIKE - Webcam The camera offers HD quality at 1080p, which is essential for a computer nowadays. I appreciate the Windows Studio Effects feature, which I believe benefits from the NPU capabilities of the Intel Core i7 processor. This feature enables active background blurring and frame centering. Additionally, the camera includes a lens cover that can be slid shut when not in use, which is a thoughtful design for those concerned about privacy. However, one drawback of this camera and the Dell Plus 14 2-in-1 laptop is that it is not compatible with Windows Hello. This means you won't be able to log in to Windows simply by opening your laptop; instead, you will need to rely on the fingerprint reader for authentication. - 2-in-1 Capability I appreciate that the screen can be twisted around, allowing you to use the laptop as a tablet. This feature lets you scroll through the web, use apps from the Windows Store, and flip the screen into presenter mode, among other functions. It is said that you can use Dell styli to interact with the screen, similar to a Surface Pro. However, I don’t have any styluses to test this out, but it’s worth considering if that interests you. -Performance This computer works well for me and likely for most users. Coming from a Surface Laptop 5, which has a 12th-generation Intel i7 processor (supposedly a similar class to this, but an older generation), I can immediately notice the difference. I am confident that this computer will meet my productivity and design needs for the next couple of years. COMPLAINTS - Windows Update at First Boot It took about an hour to get from the first boot to the Windows desktop. Now, this is not Dell's fault—it's Microsoft's, as it makes you go through a frustrating update process that requires a download and multiple reboots. Once I got past the Windows setup process and was finally able to use the laptop, it was pretty much smooth sailing from there. - Gets Warm Easily The laptop seems to get very warm fairly quickly without doing anything strenuous. It's difficult to understand, too, because there's literally nothing but vents on the bottom panel of the laptop, which destroys the overall design aesthetic of the laptop, in my opinion. With active cooling (a fan) literally spinning up, doing nothing, email and web surfing, I don't understand why it gets so warm, even with all the vents. OVERALL I think the Dell Plus 14 2-in-1 is a solid choice for those looking for a flexible laptop between a tablet and a traditional clamshell laptop. It's performance is great thanks to the Intel Ultra 7 Series 2 processor and the battery life is more than enough to get you through a workday or all domestic flights. It looks great and the webcam works perfectly which is important in today's Zoom or Teams-based world. I don't think you'll be disappointed with this purchase.

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  Posted 1 month ago by argamando

• Rated 4 out of 5 stars

  Excellent laptop for my college bound kid!

  • Top 500 Contributor
  • Tech Insider Network Member

  The packaging for this Dell 2 in 1 laptop is pretty basic, nothing fancy. Included is a SUB-C charger. I’m glad to see most laptops these days use a USB-C, it makes it easier. You can even use it to charge your other devices such as phone or iPad. The design of the laptop is also pretty basic, nothing really stands out, as far as appearance. The corners on this laptop are rounded, I prefer the squared corners, it has a nicer look. The rounded corners reminds me of the Chromebooks my kids get from school. Some features that I like on this laptop include: light up keyboard (2 brightness levels), 2 in 1 design. With the 2 in 1 design, you can prop it up like a tent while watching videos, you can also fold it over so it’s sitting on the keyboard or you can fold over to hold it like a tablet, although it’s kind of on the heavy side to use as a tablet. After using it for a few days, the feature I don’t like is the fingerprint reader to log in. It doesn’t always work for me. I would say it works 50% of the time, the other times, the screen doesn’t even acknowledge I have a finger on it. So it’s not like it’s not recognizing my fingerprint, it doesn’t see it at all. I prefer logging in using the camera/facial recognition (they call it Windows Hello login). I see that in the settings, but it says “This option is currently unavailable”. Not sure why, as there is a camera. I did ask Co-pilot this question, it came back with some suggestions. I followed them and still can’t activate it. Copilot AI: CoPilot AI is an AI geared towards Microsoft products, it can help with tasks such as writing, coding, brainstorming, and answering questions. I was able ask it to write a basic Excel macro for me, provide a resume for a particular industry and it did so efficiently. It’s able to answer most question I threw at it, similar to other AI apps I’ve used. Windows Studio Effects: I feel Windows doesn’t do a great job letting the user know about the Studio Effects features. I had to research to see what Windows Studio Effects was all about. You can find Windows Studio Effect by clicking on the WiFi icon on the bottom right, the click Studio Effects. In short, Studio Effect uses AI to enhance the video shown on the camera, say in a conference call. You can blur the background, have the camera automatically center on you, even if you move around and maintain eye contact. The last feature, maintaining eye contact is nice, for work, I use a laptop (doesn’t have Copilot AI) and a large screen. I use the built-in camera on the laptop, but I’m often looking at the larger screen that sits above my laptop, so it looks like I’m not looking at my co-workers. This feature would come in handy. As for the other features, nice to have, but not really groundbreaking these days, Zoom blurs the background and my iPad Pro camera follows you on FaceTime calls. Live Captions: The Live captions provides real time subtitles. In testing this with videos from YouTube, it worked fairly well and was able to accurately translate what was spoken. Sometimes on a slight delay though. Cocreator: A feature in Microsoft Paint, AI can help you with your art. I didn’t try this feature as I’m not much of an artist. Overall this Dell laptop does many things well. The Intel Core Ultra 7 Series 2 is powerful enough to run all my applications and the AI applications with ease. With a roomy 1TB hard drive and 16GB of RAM, it’s a great choice for most users. If you need or want the AI features that are built in, this is a great choice!

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  Posted 1 month ago by Gizmo

• Rated 5 out of 5 stars

  Works Convertibly

  • Tech Insider Network Member

  Built with lots of plastic and not very rigid. With the notebook open, if I pick it up from the corner, it will bend a bit. Especially the touchsrceen panel, it is flexible. I think the touchpad could be bigger, a lot bigger. However, it works well and it is precise and responsive. It supports gestures. Speed is plenty fast for most tasks. Apps load in a snap and didn’t experience any lag with 4K content or movies. I use this mainly for work with PowerPoint, emails and video conferencing and this does the job with ease. It comes with a FHD 1080 camera with auto framing which helps me in Teams meetings. It does have built-in AI with Microsoft’s Copilot to help you make stuff up quickly. Scary stuff! Along with the SSD storage, it does have a 16GB of RAM and the on board graphics card has 128MB so it can do some above normal, heavier tasks like simple photo and video editing with ease. First thing I do with Microsoft PCs is to set the Power Mode to Best performance and I basically disregard the battery consumption. The Touchscreen at 300 NITs is not bright enough for me. Dell has an Optimizer Console that lets you adjust saturation, temperature and contrast which helps dial in the way the screen looks. It has a 5/16” top border and 1/2” bottom border. Touchscreen is precise and responsive. It does support HDR. It has a wide viewing angle so maybe consider a privacy screen protector. Other than my complaint about not being bright enough, viewing pictures and 4K content looks pretty good though considering it is only Full HD (1920 x 1200), I can’t complain. Sound is tinny, no bass. It does support Dolby Atmos for the built-in speakers and headphones and it does throw sound around to make it spacious but nowhere near being powerful enough to enjoy an action movie. You can plug in a 3mm headphone jack if you want to go that route. It has a 65 watt external power brick to USB-C. Dell claims a 24 hour battery and I don’t have a problem with that. I’m so used to using MacBooks that I’ve forgotten about fan noise. This one is not so noisy though, noticeable but not annoying. It only came on for a bit after those annoying Windows updates. I will say that the notebook did not get that hot. It gets a little warm underneath the charging port while charging but again, not too bad. The 2-in-1 convertible tablet laptop is a feature that I was looking for with this machine. It is Windows Ink compatible but disappointed that it didn’t come with a stylus. Other than that, this machine performs well enough for my daily tasks and I know it can do more.

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  Posted 1 month ago by neio11