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Customer Ratings & Reviews

Your price for this item is $1,019.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 432 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 432 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do and more! It is fast. It is reliable. It is light. It is perfect for the tasks I need to complete - research, word documents, spread sheets, Zoom calls. It is a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just any laptop - this is the ONE you need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter who needed a reliable computer to do her work and business on. Its sleek design and fast processor along with its perfect screen size and graphics make it the perfect computer to have with you when on the go. Highly recommend this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, and Great for Multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this laptop has been a great buy. It’s fast, even when I have 10–20 tabs or apps open at once. Everything runs smoothly without lag. The touchscreen is responsive, and the fingerprint reader makes logging in quick and secure—no need to worry about people seeing your password. I definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the value!! I love the large screen and the clarity is fabulous!! I would definitely purchase this product again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A total Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total winner! Sleek, lightweight, multitasking Dell success! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super fast and has the ability to fold in halve and become a tablet. Great battery too. Perfect for a college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is amazing! I love sophisticated look! It works so fast!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell plus 2 in 1 16" is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its wide and has numpad, I use it for school and the speed is perfect. I just use my phone as a hotspot but it still like using a regular wifi. I got it on sale too. I am very satisfied with the purchase I made. Dell is always amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the perfect thing that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 5 weeks ago and I’m loving it. I bought it as open box and I’ve had no issues with it ever since. It runs fast and smoothly. I’d recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop. The battery life is great. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a shot on this and its been great, love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a Mac User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit has served its purpose. I’m mostly a Mac user but I’m quite impressed. I would recommend this unit to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and fast. I find it exceptional whenever I use this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked really well. I liked the 2 in 1 feature by now it isn’t coming on after having it for about 2 weeks now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bsn Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent computer I Love the store and de service service i am 100% satifece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for all kind of uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and flexible to use and very perfect for all kinds work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lap top! I bought one to update to windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service helping me chose my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product to use for business and personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1 laptop with flip over for tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Dell laptop and the sales person was very helpful with our selection and money saving programs. The Geek Squad did a great job getting our info transferred over from our old one

    I would recommend this to a friend
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