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Eargo - Neo Hearing Aid - black

Model: 99-0076-001
SKU: 6402670
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Color: black
  • General
    • Product Name: Eargo Neo Hearing Aid
    • Brand: Eargo
    • Consumer Lifestage: Adult
    • Model Number: 99-0076-001
    • Color: black
  • Features
    • Programmable: true
    • Number of Hearing Channels: 16 (The quantity of frequency range groups that are split up and processed by the device. The higher the number, the more selections a user will have to customize the listening experience.)
    • Number of Hearing Bands: 16 (The quantity of bands that a hearing provider can use to adjust the software of the device while programming. The programmer can provide more or less amplification to a particular channel. The more bands the device features, the more flexibility the hearing provider has to adjust the device to meet a user's needs.)
    • Number of Listening Modes: 4 (The quantity of preset or customizable settings available for listening in different sound environments.)
    • Hearing Range Compression/Expansion Technology: Wide Dynamic Range Adaptive Compression (WDRAC) (The manner in which a device detects a frequency of sound and compresses or expands it so the listener can hear those sounds better.)
    • Microphone Pattern: Omnidirectional (Refers to how the device receives sound from different directions and captures it. Multi-directional patterns capture sound from multiple sources while a single direction pattern focuses on sound from a single source.)
    • Protective Qualities: Sweat Resistant, Water Resistant
  • Design
    • Fit: Left ear, Right ear
    • Design: Completely-In-The-Canal (CIC)
  • Audio
    • Noise Reduction Type: Layered, Adaptive (The manner in which a device lowers the volume of loud and intense noise to reduce undesired noise while leaving desired speech signals completely intact.)
    • Frequency Range: 200-6500 Hz
    • Maximum Gain: 30 decibels (Measurement of the signal booster's maximum amplification (gain). The higher the number, the more the signal is amplified. For example, gain of 10 dB equals 10x the original signal strength, 20 dB equals 100x, etc.)
    • Wind Noise Reduction: true (If you take a lot of outside videos, in windy conditions, you'll need to make sure you have wind noise reduction on your camcorder. It does just what it says it does, cuts down the noise of the wind as it hits the microphone.)
  • Included
    • Number of Devices Included: 2
    • Ear Tip Sizes Included: Medium, Large
    • Carrying Case: true
  • Connectivity
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Power
    • Low Battery Alert: true
    • Rechargeable Battery: true
    • Battery Chemistry: Nickel-metal hydride
    • Battery Capacity: 16 milliampere hours (The amount of energy stored in the battery.)
    • Battery Charge Time: 6 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Charging Interface(s): USB Type C (The connection for transmitting power to charge the device.)
  • Certifications Listings & Approvals
    • FDA Medical Device Classification: Class II (The classification of the device as registered with the United States Food and Drug Administration (FDA).)
  • Dimensions
    • Product Height: 0.26 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 0.75 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 0.47 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 1.2 ounces (The out of box weight of the item.)
  • Other
    • UPC: 850010429021

Revive your world with rich, technicolor sound with Eargo Neo. Eargo Neo is a class 2 FDA registered hearing aid packed with Eargo’s hallmark audio fidelity and advanced technology, surpassed only by the Eargo Neo HiFi. Plus, Eargo Neos are virtually invisible, amazingly comfortable, smartly rechargeable, and remotely supported by our licensed hearing professionals for the lifetime of the product. Download the Eargo app from your app store and you’ll have access to more settings for your devices allowing you to adjust, program, and personalize your hearing experience for each ear. Power up your hearing with Eargo Neo today.

  • Virtually Invisible: Eargo hearing aids fit discreetly inside your ear canal where no one can see them. Eargo Neo will not interfere with glasses, face coverings, and hats like traditional behind-the-ear hearing aids.
  • Rechargeable: Eargo has eliminated the need for replacing tiny batteries by making all our hearing aids rechargeable. An overnight charge delivers up to 16 hours of use. The portable charging case is rechargeable as well and charges Eargo hearing aids for up to 5-6 days when fully charged.
  • Noise management: Eargo Neo features a digital noise manager that improves listening comfort in noisy settings such as restaurants and when spending time outside on windy days.
  • Comfortable 'open fit' design: Our patented Flexi Palms suspend Eargo hearing aids inside the ear canal, leaving the canal “open” so you do not experience a “plugged up” feeling as you would with traditional hearing aids.
  • Warranty: Eargo Neo comes standard with a 1-year repair warranty and 1-year loss/damage protection.
  • Support and Personalization: Eargo hearing aids come standard with lifetime support from our team of licensed hearing professionals, who can even help tune your devices remotely. In addition, the Eargo app provides you with the ability to personalize settings on your Eargo Neo with your smartphone.
Whats Included
  • 2 Eargo Neo Hearing Devices
  • 1 Charger
  • 6 Regular Flexi Palms
  • 2 Large Flexi Palms
  • 1 Wax Guard Replacement Tool
  • 1 USC C Cable
  • 1 USB Plug
  • 1 Cleaning Brush
Product Manuals

Q: Can Eargo Neo hearing aids help with tinnitus ?

A: Eargo hearing aids are not specifically designed to treat tinnitus. The sound amplification provided by medical-grade hearing aids like Eargo can provide some relief by "masking" the effect of tinnitus by amplifying speech and environmental sounds. Tinnitus is commonly perceived as ringing, hissing, buzzing, clicking or roaring in the ears. The description varies from person to person. Eargo does not offer any assurance that our hearing aid will provide relief from tinnitus.

Q: Do you need a hearing test to purchase Eargo online?

A: You do not need a hearing test to purchase Eargo hearing aids. Eargos are programmed to support mild to severe high-frequency hearing loss (that's the kind of hearing loss commonly associated with natural aging and noise exposure). Eargo uses decades of research from leading hearing science labs and from their own consumer studies to design 4 distinct listening programs to address this common hearing loss. If your Eargo hearing aids need adjustments, Eargo’s team of licensed hearing professionals can remotely adjust the settings of your devices to personalize them. The Eargo mobile app also allows the client the ability to make minor adjustments on their own.

Q: What is the return period to buy Eargo through Best Buy?

A: Best Buy allows you to use Eargo hearing aids for 60 days in your everyday listening situations to be certain your Eargo hearing aids are right for you. If they do not meet your needs, you can return them for a full refund. To initiate the return, you would contact Eargo directly and the purchase price would be refunded from Best Buy.

Q: What are the main differences between Eargo HiFi and Neo?

A: Neo HiFi is the newest and most advanced hearing aid in the Eargo product line. It has an extended frequency response for improved speech clarity, more advanced noise reduction and feedback management, comes standard with Flexi TetraPalms, and a 2-year warranty. The Neo is a proven legacy product with a one year warranty. The more active person you are and exposed to challenging listening environments, HiFi will offer a more comfortable listening experience with improved clarity.

Q: does eargo help with hearing loss from mineres disease

A: Hello. Eargo hearing aids can help with mild to moderately-severe high frequency hearing loss. In addition to commonly causing vertigo and tinnitus, Meniere's Disease can also cause hearing loss. I would strongly suggest reaching out to Eargo's team of hearing professionals and sending them a recent copy of a hearing test for them to review. Someone will be able to tell you whether Eargo will be able to help your hearing loss. Please call 800-615-9000 and ask to speak with one of their hearing professionals for a consultation by phone to get started.

Q: Can you shower or swim with them in

A: Eargo hearing aids are electronic devices and cannot be worn in the shower or when swimming. They can tolerate a small amount of moisture (perspiration, rain, etc.) but cannot be immersed.

Q: Are these second hand or repaired eargo hearing aids.

A: All Eargo hearing aids are brand new. We never sell used or repaired hearing aids.