A highly trained Geek Squad® Agent will come to your home and spend one hour teaching you what you want to know about basic computer skills, email and sharing photos, files, video and music across your home network.Note: This service EXCLUDES teaching you how to use specific software or programs, installing software or updates, removing viruses or spyware or providing any other proprietary GeekSquad service.Steps to Use Card and Receive ServiceOnce you receive your card in the mail, please follow these steps:Call 1 800 GEEK SQUAD (1-800-433-5778) to speak to a customer service agent.Notify the agent that you have a prepaid card.When instructed, scratch the gray security coating off the back of your card and provide the code to the customer service agent.Schedule an appointment for service based on what time works best for you.Services have a 30-day labor warranty, but are not returnable after the services have been performed. See for more details.
To cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Note: If you have ordered a new desktop or laptop computer, be sure to reschedule your appointment if you are notified of a product backorder or delivery delay.Questions?Call us toll free at 1 800 GEEK SQUAD (1-800-433-5778).Geek Squad services available for order online.
