Google - Nest Secure Alarm System with Nest Cam Outdoor
Customers are saying
Customers appreciate the Nest Secure Alarm System with Nest Cam Outdoor for its ease of use and high-quality camera. Many found setup to be quick and straightforward, resulting in a positive user experience. However, some users experienced challenges with the motion detection sensitivity and connectivity, particularly concerning false alarms and Wi-Fi connection difficulties. Overall, the positive feedback on ease of use and camera quality outweighs the reported issues with motion detection and connectivity.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Great system, nearly perfect
I am not sure what's going on with people given "one star" on this product. Before you purchase the item, didn't you do some homework? Before I bought it, I also considered Ring, ismart and Samsung ADT, I know Nest can only be place on a flat surface, not on the wall, because there is a sensor to detect people on the main guard device. The main device is not huge, but will be too fat if you put that on the wall, unlike nest thermostat or ecobee or other security panel, the built in speaker is great. And all the nest detect works great. If there is something I don't like, that will be the detect is a bit too pricey, typically for the sensor, it is $20-35, and I dont really need all sensor to have "quiet exit" function. Also the camera subscription is expensive, while Ring offer $10/month flat fee for all the ring cameras installed, Logitech charge $3.99/month for each camera and Amazon icloud camera charge $9.99/ month for up to 5 camera, Nest charge $10/ month for each camera! That is really expensive. Other than these two things, installation is easy, and system runs well ! And it looks modern and great.
Posted by HealthyLife
- Rated 3 out of 5 stars
Easy Setup - Fatal Flaws
The Nest Outdoors are a beautiful designed piece of hardware. They're very easy to set up and the camera quality is good (although you need higher resolution than ANY camera offers on night vision to really identify perpetrators from videos.) But the camera has several fatal flaws that would make me never buy one again. The first is the lack of secure mounting. I have had THREE of these stolen because it's simply too easy to steal. (Even if you can brick if by calling Nest, you're still out your investment). The next flaw is the lack of a battery backup. These means when you're most vulnerable during a power outage (or power cut by a thief), you don't have the video you need. Another frustration is the monthly support. I'm not going to quite call that a flaw because I understand they sell a nice piece of hardware for the price they do based on the recurring revenue. And I wouldn't mind paying that for the right interface... IF it wasn't for THE most frustrating flaw -- the interface with the video storage: unlike a DVR you have on premise, it's missing extremely important features for accessing stored clips. First, you only get 30 days of clips max. That's not enough when you need to look back at some important event you didn't catch at the time. And then when you do identify the period you want, it's a frustrating click and drag to set the range you want; I want to simply TYPE in "3/28/2019 12:01 for 2 minutes" but you end up creating a clip with a minute of unimportant because you can't dial it in exactly. The cops HARDLY have the time to look at this to start with, so you can't waste their time with a minute of dead video before the suspect appears. And because it's missing a fast forward review feature, you can't scan quickly through the video to identify when your crime took place. Do yourself a favor and buy something with unlimited free storage on site and an interface that's been designed practically to deal with security monitoring.
Posted by MyTwoCents
- Rated 5 out of 5 stars
Amazing Product to Add to Your Nest Family
Great product with reliable connectivity and quick response. Would highly recommend to anyone with nest products already. Great addition to your nest family of products. Modern design and well worth the price.
Posted by Matt
