My wife and I were looking for a good, reliable, gas stove. Attractive design was also important. We wanted Best Buy to install and were willing to pay for necessary services. The price points were better than their competitors. However, the store did not know what "regulated" meant when identifying the installation cost. We guessed that we needed the unregulated installation. The unregulated type of installation service was cancelled without explanation before delivery, so we paid for a regulated installation and we rescheduled delivery. The delivery service kept the original date and told me that we did not have a regulated installation. Regulated means your local government requires a permit for the gas installation. My local government does not require a permit for a gas installation where we have an existing proper connection, according to the delivery company. The delivery company was quick, efficient, and professional. They removed our old gas stove, and brought in the new stove without ever touching a door or wall.The new stove was working perfectly before they left.
We had to buy a stove because the electric oven of the previous stove failed and almost caught fire. The sales clerk at Best Buy was very courteous and helpful as my wife and I worked though options in our unplanned purchase.