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HP - EliteBook Folio 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 180GB Solid State Drive - Black

Refurbished HP EliteBook Folio Laptop: Everything a business Ultrabook should be. Travel light at full power. HP's business Ultrabook with docking capabilities included, the HP EliteBook Folio keeps you productive from the airport to the desktop. Resume from sleep quickly and knock out projects fast. With long battery life, you can keep up with whatever the day brings.

Laptop Buying Guide

Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

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    What's Included

    • Refurbished HP EliteBook Folio 9470M
    • Power adapter

    Ratings & Reviews

    Overall Customer Rating:
    90% of customers would recommend this product to a friend (45 out of 50)

    Included Free

    Webroot Internet Security + Antivirus 2018 (3-Device) (6 Month Subscription) - Android|Windows|iOS [Digital]
    Webroot Internet Security + Antivirus 2018 (3-Device) (6 Month Subscription) - Android|Windows|iOS [Digital]
    Security software to protect any combination of up to 3 PC, Mac and Mobile Devices (Android tablets and smartphones, iOS and Windows Phones). Defends against viruses, malware, phishing attacks and other online threats.


    Windows 10 operating system

    Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›

    14" display

    Typical 1366 x 768 HD resolution. Energy-efficient LED backlight.

    3rd Gen Intel® Core™ i5-3427U mobile processor

    Ultra-low-voltage platform. Dual-core processing performance. Intel Turbo Boost Technology delivers dynamic extra power when you need it.

    8GB system memory for advanced multitasking

    Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

    180GB solid state drive (SSD)

    While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.

    Intel® HD Graphics 4000

    Third-generation on-processor graphics provide proficient image quality for Internet use, photo editing, video streaming and casual games.

    Weighs 3.55 lbs. and measures 0.7" thin

    Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. Lithium-ion battery.

    Bluetooth 4.0 interface syncs with compatible devices

    Wirelessly transfer photos, music and other media between the desktop and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.

    3 USB 3.0 ports maximize the latest high-speed devices

    USB 3.0 ports are backward-compatible with USB 2.0 devices (at 2.0 speeds).

    Built-in media reader for simple photo transfer

    Supports SD, SDHC and SDXC memory card formats.

    Wireless network connectivity

    High-speed wireless LAN built into the screen, so it connects to your network or hotspots on the most common Wi-Fi standards in both laptop and tablet modes.

    Built-in HD webcam with two microphones

    Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.

    Basic software package included

    30-days trial of Microsoft Office 365.

    Additional ports

    DisplayPort, VGA port and headphone/microphone combo jack.

    Note: This laptop does not include a built-in DVD/CD drive.

    Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

    Customer rating

    Rating 4.4 out of 5 stars with 50 reviews

    would recommend to a friend



    • Rating: 4 out of 5 stars

      Overall Good Value, Patience Necessary

      • My Best Buy® MemberMember

      This laptop is a good value if you are willing to be patient and aren't expecting a like new item... Packaging: The laptop arrived in a brown box labeled “Microsoft certified refurbisher”. Inside the box was the laptop in a sturdy protected bubble case, a yellow package which had the charger, and handout papers such as receipts, warranty info, and a “get started” sheet. The laptop was sealed in shrink wrap which was a nice touch but there were a bunch of little rubber crumbs sealed along with it. Physical appearance: As expected, the laptop arrived in refurbished condition. There were signs of wear including scratches, scuffs, and fading areas. On the bottom there are 4 rubber molds that help keep the laptop from moving on a surface. This laptop had two original molds and 2 “replacements” that seemed made from scratch. 1 of the replacements immediately came off upon opening so I had to put it back on with some glue. This was a nice gesture however and better than leaving them unreplaced. The left side of the screen does not sit flush with its housing and seems to bulge out a bit. The side areas had the most wear around the ports which wasn’t too surprising. Everything considered, this wasn’t too bad and is something I was willing to accept when I decided to buy a refurbished item. Software: This laptop comes with windows 10 pro installed. Upon first starting up the laptop I was greeted with a “please wait a moment” loading screen and then brought directly into the desktop. There was no initialization or setup process. Nothing was accessible except for the recycling bin, I could not access wifi, settings, etc. After thoroughly reading all handouts, I was able to reset the computer and enter the product key to activate windows. After doing this, you are taken through the setup process which does not take very long. The handouts were very helpful and had the product key listed as well. I was hoping to get right into my computer after doing this but unfortunately that wasn’t the case. I wanted to download programs such as chrome, iTunes, Microsoft word, etc but the laptop was not able to recognize .exe files which where the setup files for those respective programs. When I attempted to open the files, the computer would ask me to choose a program to run these files. After doing some research on the issue I tried to remedy it with the easiest option available which was to update windows. The updates were endless and would end up taking 4 “spotty” days of downloading and installation. I say spotty because I didn’t have the time to sit in front of the computer for hours to wait for it to finish and then click to start the next batch of updates. So even though the laptop came 2 days earlier on a Monday, I was not able to use until Friday that same week. This is more of an issue with Microsoft Windows though and not necessarily the laptop or refurbisher but it is worth noting for anyone hoping to get started right away. Hardware: In terms of specs, everything checked out in this area. I bought this laptop to upgrade from my current one which had a Pentium processor, 4gb of ram, and a hdd. In comparison, this laptop arrived with an i5 Processor, 8gb of ram, and a ssd. The difference is phenomenal! Startup time is about 5 seconds! My old laptop in comparison is about 45 seconds. Editing videos is much more doable now with a lot less lag time in rendering. As described there are 3 usb 3.0 ports, an ethernet port, a headphone jack, a smart card reader port, a display port, and a vga out. The one downside is that this does not have the more modern HDMI port. There is also a very hidden slot for an SD card on the right side and a slot for a regular sized sim card when you remove the battery which I can’t recall was listed in the description or not. The speakers are pretty much useless and are super quiet even at max volume. Luckily the laptop is capable of Bluetooth connection to a speaker or headphones. There is also a bit of a whine that comes from the fan, it seems to stay on during regular use so it may be something to just get used to. The backlit keyboard is amazing and is a great help on top of just being nice to look at. The battery life is good enough to get about 2-3 hours of consistent work done. You can also choose between battery conservative or performance focused power modes. On top of that there are HP official spares available. Summary: After having the laptop for about a week, I am happy with my purchase. I would definitely buy it again or recommend to a friend. It is also worth mentioning that the laptop was advertised as a 180gb ssd but actually came with 240gb one instead! Another bonus was the anti-virus software that came included with purchase. You simply have to be a little patient with refurbished products and understand what you may be getting into. Of course, if there are obvious faults then I would have simply returned the item but luckily that was not the case here. It is also reassuring to know that it comes with a 1-year warranty. With proper care, I am hoping to get much more use out of it than that though!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Refurbished, but like New, Love it:)

      • My Best Buy® MemberMember

      My Friend refer to me, I did buy and very happy about it so far:) I ordered online Mar 26 and received earlier as I expected on Mar 29. set up was easy only one software I try to install with Windows 10 that is the file extension of exe saved differently and I have to change it manually from *setup_exe to *setup.exe , it works well then, you may not have the same problem as I do based on what software you try to download and install. just share with you in case you run into the same issues, other than this, everything else all great, laptop like new, service my purpose as I intended for, very happy about it, love bestBuy trust it as I am ordered many product from and got my reward to, you may save lot of Money...

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great refurbished laptop


      I purchased this laptop for work and was a little wary about buying a refurbished one, but I'm very satisfied with the purchase. JoySystems was the third party refurbisher and, after only about a week of use and settling it, I think they've done very well. The listing mentioned some cosmetic blemishes, which was accurate, but nothing substantial aside from a case crack on the lid. Besides that it's overall a well cared for machine. I've noticed some memory performance issues and I'm so far suspecting that it's because of MS background processes, but we'll see. In summary I'm happy I picked it up and feel that I purchased it at a good price.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Pleasantly Surprised

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I was pleasantly surprised when i turned on this refurbished laptop. It's not loaded up with bloatware. The keyboard and screen were in perfect cosmetic condition. The power of the processor/ RAM combinations was perfect to run Windows Office, Chrome, and other apps simultaneously. It was pretty zippy regarding response time, and latency. Why would anyone ever buy a chromebook with the inexpensive price that this was offered. This is the way to go for beginner to intermediate users and users that do not need to do video editing or rendering.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars


      • My Best Buy® MemberMember

      I had to replace my other HP Pavilion, but didn't want to spend a lot of money. This was a good decision and this HP has an SSD. Superfast no noise! 8GB memory is just right so I won't have to buy more memory, Outstanding display, sharp and clear. Only drawback was the shipping box was torn, (didn't have enough tape) and Cortina came up as soon as I turned if on. This would have been OK, but the display was turned 90 degrees CC. Couldn't change it, but after I answered a few questions the normal display came up perfect! Great to be online again and using my HP EliteBook!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars



      I was skeptical at first about getting a refurbished computer. I did a lot of research and thought this would be a great buy. Received the computer two days before expected!. Exterior of the computer Is good. Performance is excellent, runs games good, multi tasks, can use a game and use photo editing while surfing and watching YouTube. Wish it was full hd but other than that I love this computer. Glad I bought it

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Best laptop Ive ever owned

      • My Best Buy® MemberMember

      I was worried about buying this laptop refurbished as I have heard horror stories about refurbished items . Under advice I ultimately chose this. It turns out that the Microsoft refurbisher did a wonderful job. It looks brand new. I am still working out some kinks with it but otherwise it's a wonderful laptop. Battery life is awesome. The speed is great.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Cheap second laptop

      • My Best Buy® MemberMember

      It is low cost laptop. Even it is refurbished laptop, look like new with few minor chipped paint at corners. Comes with older build of Windows ( Not Fall creator), but updates automatically. You need to give almost 2 hr downtime for upgrade. Trackball cover is missing and screen brightness function key don't work. sometime track pad has issue. Good laptop to work as second computer in house :-)

      I would recommend this to a friend

    Product images, including color, may differ from actual product appearance.