Jaybird - RUN True Wireless In-Ear Headphones - Jet

I am a fairly serious runner and biker and have always been annoyed by the wires connecting my earphones to my iPhone so I decided to look into wireless earbuds. I considered the Apple AirPods but some friends who used them said that they can fall out if you sweat a lot during your workout, and frankly, I think they look a little weird. Fortunately, I found that Logitech has a great product called the Jaybird Run which provides a nice solution. The Jaybird Run earbuds are truly wireless and fit very securely in the ear. They are priced about the same as the AirPods but offer better features. Included in the box (see photo) are instructions, a wide variety of alternate tips and "fins" (which fit into the ear to secure the bud), a USB charging cable, a slim, moisture-resistant carrying case, a hard shell charging case and the earbuds. Jaybird also has a free app (of course!) that you download to your phone (either Android or iPhone versions) which gives you additional features. Everything looks extremely well made and the earbuds have a special coating to protect them from scratches and moisture. First step is to charge the ear buds in the clam shell charging case. Just attach the charging cable, plug it into your computer or a USB outlet and LED lights will tell you when they are fully charged. The case itself serves as a supplemental battery, holding two full additional fast charges even when disconnected from power. Pop the earbuds back into the case for 5 minutes and you have another hour of charge! Leave them in for half an hour and they are fully charged again. You can do that twice before the case itself needs recharging. Next, pair the earbuds with your phone via Bluetooth. An audio prompt guides you and the app gives full instructions, but my phone paired them quickly and without drama. Put the earbuds in your ears and the "fin" will secure it there. You can now start playing music immediately. The Jaybird Run will respond to various voice commands, allow you to interact with Siri, take calls, etc. You need to learn the various tap controls on the earbuds to activate some features but the app has full instructions. One quirk is connecting the app to the earbuds. You cannot be playing music while you connect to the app, but that issue resolved easily. The app gives you a nice equalizer feature, access to suggested Spotify playlists for working out and best of all - a "find my buds" tracking device in the unlikely event you lose one. Sound quality is superb, very clear, distortion-free with excellent midrange and highs. Even the bass is very good – perhaps not as deep as you could get from over-the-ear headphones but quite acceptable. The Jaybird Run earbuds are a bit heavier than unpowered earbuds but the very comfortable tip and securing fin will soon make you forget that they are even in your ear - except for the fact that you are surrounded by your music! Will they stay in? Yes!!! I took them for a long (three hour) run and never had a problem even as I worked up a good sweat in 80+ degree weather. But running is probably not the biggest test. Can you rely upon the fit while biking? The next day I went for an all-day ride over some rough roads and once again they performed perfectly. They never felt loose. I had to recharge them in the case after about 3.5 hours while I stopped for food but that was quick. The case is a bit bulky to keep in your pocket but for most workouts you can rely upon the 3-4 hour playing time from each charge and leave the case at home. The Bluetooth connection is very reliable. I have used the earbuds in my home and can walk 20 feet from my phone without a connection break. If you lose connection it quickly restores itself when you come back into range. Bottom line - the Jaybird Run earbuds are an excellent investment for anyone who is a serious music fan and wants a rock-solid reliable workout partner. You will not regret this purchase!!!

A true wireless in the ear headset, something the future of audio on the go should already have. The big dilemma is if it can really live up to its promises. I won't waste time with specs, im going to cut to the chase and help decide if this is the right fit or buy for you. First off lets talk about what your going to receive and how well everything works together. Out of the box your going to receive your two ear buds, charging pod (which also serves as a carrying case), micro usb cable, variety of different ear tips and ear fins. Paring is done quickly and easily. As soon as the earbuds are pulled out of the pod they will try to pair right away with your device given that your bluetooth is turned on. Lets talk about first audio impressions. Right off the bat i was very disappointed with sound quality and audio level. This is when i learned just how critical ear set up really is for this ear piece. The different ear tips are going to affect just how well the sound quality comes through. Too loose of a fitting and your sound quality is going to be drowned out by outside noise. Too tight and your going to have a very uncomfortable time while listening to your music. A nice feature was the fact that they also provided different size ear fins. The ear fins are what allow the earbuds to hook on to on your outer ear and prevent them from falling out during extreme exercise. If you find that your earbuds seem loose then most likely your ear fin set up is not right. Once i got my set up for my ears dialed in i noticed the sound quality improved greatly, however it was still lacking. The volume wasn't very high and my mids and lows sounded sub-par. I struggled to hear my vocals clearly and my bass was almost completely obsolete. Luckily like most decent audio manufactures out there Jaybird provides an app service for both android and iOS which i'm going to say is definitely a must. Linking the two together was very simple and once the download of the app was complete it took maybe a minute at most to link my earbuds. The app is where you can get the Jaybird Run to shine. Through the app you are able to set up different functions for your earbuds. Each earbud has a button which serves for a different use depending on how you set them up. For example, my volume was lacking so i chose to set up my ear buds so that the left earbud button would lower the volume and the right ear button would raise the volume. This by the way is the only way you can raise your ear bud volume aside for using your phones volume button. Now after you set your volume control you can then move your settings back to default. Under these controls your left earbud button if pressed once will bring up google assistant or siri and your right ear bud if pressed once will pause/ play your music and also pick up calls. You can also skip tracks by pressing the right earbud button twice. The Jaybird app also provides you with an equalizer with which you are able to customize your low,mid,and high range on five different points with a range of 20 Hz to 20 KHz. If your not very skilled in that area there is no need to worry. Jaybird provides you with eight pre set equalizer settings, and if those are not to your liking you can download many many more for free. Once i played with the equalizer and got my range dialed in my sound quality had improved to almost perfection. I could hear my vocals clearly all my mids and highs were perfect. Even my bass sounded great, i could almost feel the drums hitting. The sound quality was great and the fitting of the ear buds was perfect. When i took these to the gym the outside noises were just about completely gone and my earbuds never once felt like they were going to fall out. There is alot more the app can do but those were the key areas i wanted to touch on. Battery life is pretty decent, Jaybird claims four hours and i got about three and a half. One feature that i actually really liked was the way the headphones charge. The earphone pod serves as a case and charging dock. Simply plug in your micro usb cable to the pod and it will light up green and turn solid when it is finished charging the pod. When its time to to put away your earbuds in the pod the minute you close the case the earbuds will automatically power down and begin charging. So how do you know that you placed the earbuds in properly? Easy, when you close the pod a center LED light will light up letting you know the charge level of the pod and two separate lights will light up, one on the left side and one on the right side. If you did not placed your earbuds in properly when you go to close the case that LED light will not be lit up. For example lets say you placed the right ear bud in properly but not the left earbud. When you close the case the LED on the right side will be lit up and the LED on the left side will remain dark letting you know something is not right (refer to picture for example). Charging is done very quickly and a 50% charge can be brought back to 100 all with a matter of 15 minutes. So why the three star review then? There are alot of inconsistency with the sound quality and there was constant dropping or loss of signal from the right earbud. Let me talk about some of the faults. I noticed on the first day after i got the sound dialed in it sounded beautiful. My volume was very loud and my sound quality was so crisp and clean. The next day i put my earbuds in and i noticed something had changed. My volume wasn't as loud and the sound quality had diminished very slightly. The same track that was hitting the bass very hard was now struggling to push it through. I thought maybe my settings had reset but when i checked them everything was fine. I reset my earbuds, my bluetooth and even my equalizer and still the sound quality was the same. It wasn't horrible but i am very critical of my music and it was something i noticed. On the third day i noticed my sound quality had come back but now my volume wasn't even that loud. I had my phones volume turned all the way up plus my jaybird volume turned all the way up and i still felt i needed more volume. I'm not exactly sure if this is an issue with the firmware, drivers, or bluetooth but it was something i noticed. Also another key note to keep in mind is that the bluetooth is easily interrupted. When i game or do paperwork on my computer i like to listen to music while i work. In my office i have my wireless router, wireless printer and wireless keyboard. I hate wires and have never really had an issue with them interrupting each other. While working in my office and listening to music on my Jaybirds i noticed the left earbud would keep cutting out. It would cut out for about three seconds then come back on. It would do this about every minute or so and would not stop. I figured it must of been all my wireless adapters cause the minute i left the office it seemed to correct itself. This is kind of disappointing due to the fact that all my headphones are wireless and have never had this issue. Also another issue i have with these earbuds is having to worry about losing them. Well the app provides an option to find them if you lose them. Sounds good right? Well not exactly, see i thought that when you pressed the button to find your earbuds it would ping them with an audible sound to where all you would have to do is follow the sound till you find them. This is not the case however. When you hit your button to find them all it simply does is give you the last known location via google maps of when you used it last. So lets say you think you lost them at the gym, it will pin that location for you however its a vague location and you still have to check the parking lot, the whole gym, etc. Also lets say someone steals them and you think your gonna catch them the minute they turn on your ear pieces. Well your wrong because even if they do turn on your headphones it will not give you their location unless they activate their phones GPS, so all it will do is give you your last known location of when you used your headphones last if you had your GPS activated only. Heres my final thoughts. The Jaybird is a decent true wireless headset that should appease most average people. Yes the sound quality is decent and yes you can run, lift weights and cycle with them on and not worry about them falling out. For me however its right around that price range that has me on the fence about rather or not its a good buy. For me this just doesn't fit the bill, i would rather spend more money and have a solid set that can consistently give me the sound quality i want with few to almost no bluetooth drops. If your an avid music lover who loves working out and is very critical of their headsets like i am then this is not the buy for you. If your the type of person is wants something different and is looking for a decent sounding true wireless earbud then this should be right up your alley. Really this is going to come down to personal preference and just what exactly your looking for in a solid gym style workout piece. For me i'd rather stick with what i have and wait till they improve there product some more. Pros: -Lightning fast charge times -Charging pod that serves as a case also -Multiple ear tip and fins -User friendly app Cons: -Inconsistent sound quality -Bluetooth drop outs -Short battery life

I have to start by saying I did not expect to really like these headphones, I typically don't like in the ear buds. Previously I never thought they were comfortable. And I've kept trying them (Apple, Klipsch, Sennheiser, Bose, LT and Sony to just to name a few) looking for the right combination of comfort, sound quality and usability (they need to have a mic sport so I can use them with a cell phone). Call me insane for doing the same thing over and over expecting different results, well it was over and over with different products; very few of them I actually bothered to return. Most were in the $100-250 range. Full disclosure, the first pair of Jaybirds I acquired had a problem, the right earphone worked fine but the left one dropped in and out (lost all volume) over and over certainly not to be expected. I contacted their customer service, promptly got a real person late Friday afternoon, they had me quickly try a few things, concurred there was a defect, the sent me a return label right then, and they told me they'd try to expedite a replacement. About a week later they arrived, and the new set immediately worked without issue. Yea, but they handled the situation as well as possible and are to be commended. The earbuds paired easily with my iPhone, they show up as Jaybird RUN listed twice, as soon as you connect one the other connects at the same time - easy. Tried the same from my notebook, no problems. The earbuds come with 5 different silicon ear tips to customize the fit; they also come with 3 different silicon "fingers" which help hold the earbud in the ear, even when exercising - yes they really stay in place. At first I thought the default eartip was fine, but after using them for about 3hrs I decided to investigate other fits. I ended up preferring a less solid fit, a smaller size with thin flaps at the side, once in place they offered me a much better bass response and I found them surprisingly comfortable for longer listening periods. Now battery life, on a single charge I found that I'd get a little more than 3 hours before a pleasant voice told me I was at 20% battery life, which was about right, as just after 4 hrs listening the same little voice told me I was low on battery life. Great, it was lunch time, I returned the earbuds the their charging case (a black pill shaped case a little smaller than 2 ping pong balls (but heavier)); the case connects via a micro USB to USB connector (9" cable) (Glad to see Std Connectors) for charging. But the case also contains back up batteries to fully charge the earbuds (once) without additional power. The ear buds charged to 100% in under 20 minutes (little voice told me they were fully charged when they again pair with my iPhone.) 2 Led's on the exterior of the case flash to indicate the changing status of the earbuds, and another shows the status of the cases built in battery - simple, easy to figure out - blinking = charging, steady = done. Finally, how do they sound - GREAT; a very nice soundfield, with really nice tight highs a smooth mid range, outstanding vocals and pretty good bass. The bass is not going to blow you away, but it matches nicely with the timbre of the earbuds. As I said earlier getting the right fit will effect how they sound; getting a tight enough fit improves the base greatly. And yes they weigh a little bit, but they stay in place in your ear, with no cords or anything else hanging down out of your ear. You can quickly shake you head from side to side, jump up and down and they stay place. Even when exercising in a tread mill or elliptical they felt good, even when sweating significantly they stayed put and did not move around my ear. The last thing I tried was the earbuds as speaker phone with my I phone. Here I had some difficulties, the volume level when using the phone was MUCH lower than when listening to music, I had to increase the volume quite a bit to hear the call; in addition the volume from the mic did not pick up my voice as well as hoped, I was testing an an area with some constant background noise (fans) and the people I tried talking with had a hard time hearing me, when I move into my "phone booth" (a quieter room) there was less of a problem, but callers still thought I did not sound as full/rich as I did directly on my phone. In talking to several other they described my voice over the earbuds as "tinny" and missing "depth". Although not unusable, it was disappointing, being told I did not sound like myself. Well there goes one star. Other than that I was very impressed with these earbuds, for music and "running around" they work great, better, more comfortable than anything else I've tried. To use on the phone they don't currently quite cut it. I almost forgot, there is an "app for them" the best feature allows your to change the tone of the earbuds via a 5 band parametric equalizer; they offer several presets, but I made a custom setting I liked much better. There custom equalizer has the sophistication that I've seen when customizing high end hearing aids, quite cool. The app also allows you to share play list info (Spotify), to find your earbuds and see the battery status. It's well done and I can see it getting better.... a nice 'surprise' bonus.

It feels great to be liberated from wires, no wire plugged into the phone (although I must admit, the wire has saved my phone once or twice when I caught my phone by the cord) and no cord connecting my 2 earbuds. Included in the box: 2 earbuds, various fittings, small carrying pouch, USB cable and a charging case that resembles a giant pill. This charging case stores your earbuds and can charge them. Setup: These earphones are very easy to setup, just like any other bluetooth device, you simply pair it to your phone. Downloading the JayBird App will allow you to customize the sound, there are some sound presets or you can create your own sound profile. I found this app to be a must have as the sound quality out of the box was a it weak on the low and mid range. The app also has a “Find My Buds” feature that allows you to locate your earbuds if you misplace them. Each earbud comes with 3 outer and 3 inner fittings. I found the middle ones that came attached worked for me. Also, what I noticed is that these headphones have to be in your ear good and snug to sound good. The rubber tip should be almost inside your ear canal. Playtime: according to manufacturers specs, fully charged RUN’s can last 4 hours. Then you would use the charging case to charge them up again. The case can charge the earbuds up to 8 hours additional. A 5 minute quick charge provides 1 hour of use. In the week that I’ve used these, this seems accurate. When you place them in the case, the 3 LED’s let you know the charge status, green for charged and red on the middle LED lets you know the case itself needs charging. Controls: the controls take a bit of getting used to, trying to remember them all can be a bit confusing at first. Single press to the button on the right earbud will stop/start music or answer call. Single press on the left earbud would activate Siri or Google Assistant. Double press would skip a song or decline a call. Press and hold for 3 seconds will turn on or off, this is true for both left and right earbuds. Press and hold 6 seconds on right earbud and you go into pairing mode. What is absent are volume control. You have to use the phone volume controls. Pros: 1. I like the design of these earbuds, they’re not very large and don’t stick out much when you’re using them. 2. Secure fit - At first, I was a bit paranoid, constantly checking to make sure they did not fall out. But after a few days, I realized they don’t fall out easily. I used these while jogging on the treadmill and did not have any issues with them falling out. 3. Play time of 4 hours is decent, the charging case is fairly small, about 3” and 1 1/2” in diameter. 4. Very good sound quality, on a scale of 1-10, I would give these a 7 as far as sound. Cons: 1. Not being able to control the volume was a bit surprising, but perhaps for the size, it would be difficult to add in volume controls. I used the up/down volume buttons on my iPhone while the phone is in my pocket. 2. Button placement: the button os on the end of the earphone, to press the button, you have to press it towards your ear, this can sometimes be uncomfortable as the earphones are already deep in your ear. 3. If you plan on using these for phone calls, note that the voice comes out of the right ear only. This is not unique to JayBird though, I tried a pair of wireless headphones made by another manufacturer and it works the same. Whereas my bluetooth headset that has a wire, the voice on a phone call is heard on both earbuds. Note: The initial pair of JayBirds I received to test would occasionally disconnect and reconnect, I would hear a click on both ears and then it would reconnect and the music resumes playing. I received a replacement pair that I tested for approximately 5 hours. I did not experience the issue with the new ones, it seems that the issue has been fixed. These are very nice headphones overall. I would recommend these to anyone that is looking for active headphones to wear at the gym or during a commute to work.

I wanted to like these. I have an older pair of "wireless" sport headphones with the buds connected by a wire. The wire on that old pair drives me crazy during workouts as it rubs up against the back of my neck. So I was excited for the Jaybird Run as my first pair of truly wireless headphones. Sadly, they fall short in way too many areas to continue using them as my daily workout headphones. PROS: - Small and lightweight. If you can find the right combination of ear tips and fins, you'll hardly notice these in your ear. Unlike some other "truly wireless" headphones, these buds don't protrude out very far from your ears and look rather sleek. - Compact, portable case doubles as a charger. It's small enough to fit in a pocket and the headphones connect to your phone as soon as you remove them from the case. My only gripe with the case is that it doesn't open past 90 degrees, which makes getting the headphones in and out more challenging than it should be. - I like the fact that these are water and sweat-resistant, so I can wear them outside without any worry of rain. - Good battery life. Jaybird's claims of 4 hours per charge seem accurate, and that's more than enough for one or two workouts. The charging case will give you another 8 hours of use. CONS: - Uncomfortable for my ears. I've tried every combination of ear tips and fins (there are four options for each), but none feel comfortable in my ears for a long period of time. The headphones always feel secure in my ears and I'm not worried about them falling out. But after an hour of wearing them, regardless of what ear tip/fin I'm using, my ears star to hurt right where the fins latch into my outer ear. This will obviously vary from person to person, so I would highly recommend trying these on before buying to make sure you can find a comfortable fit. - Connectivity issues. Like almost every review has mentioned, I've had the left earbud cut out multiple times. It fixes itself rather quickly, but it's incredibly annoying. Jaybird recommends that you keep your phone in your right pocket or strapped to your right arm while running/exercising. Sorry, but for me, that defeats the purpose of truly wireless headphones. Also, it took multiple attempts to finally get the Jaybird app to recognize the headphones. After watching the app say "Scanning..." for almost 45 minutes, the headphones were finally recognized. - Mediocre sound quality. The Jaybird app calls the default audio mode "Flat" -- and that is how these headphones sound regardless of what settings you tweak within the app. They sound hollow and tinny. If the ear tips aren't perfectly sealed in your ears, bass is minimal to non-existent. At louder volumes, you can clearly hear distortion in the music. - The control buttons on each ear bud are difficult to press and offer limited functionality. You have to press very firmly on the buttons to get them to click, which causes pain to my ears. Also, there's no way to adjust the volume using the buttons: Jaybird expects you to use your phone to control the volume. Also, you can skip forward one track by double-pressing the button on the right ear bud, but there's no way to go back one track. So if you like to have control over your volume or music tracks, you'll need to keep your phone close by. OVERALL: Unfortunately, there are too many limitations and issues with the Jaybird Runs to call them "truly wireless" headphones. You need to keep your phone strapped to your arm to avoid connection issues and to adjust the volume. For me, they become uncomfortable halfway through my workout, and they hurt even more when you try to press one of the control buttons. The sound quality is not up to par compared to competing brands. Maybe some of these issues can be addressed via firmware updates, but in the meantime, I'll be looking at other headphone options.

This Jaybird brand of truly wireless earbuds are fairly well designed and have pretty good sound quality. Being able to listen to audio with earbuds that are totally wire free is really convenient, and adds an improvement to the overall audio listening experience. The charging container for these Jaybird earbuds is really nice, it is the shape of an oval and has a nice closing mechanism and opening button, and there is an easy to see LED that lights to indicate when the charging has started. The Jaybird earbuds fit easily into the charging position when the batteries are drained. The micro USB cable provided is a bit short with the cable being 12 inches long, a longer cable would have made charging easier, but the cable being shorter is easier to carry. The Jaybird app is ok, the app does have a less than optimal equalizer in my opinion, but it does allow the adjusting of the bass and treble, and the Jaybird app does allow the user to save their optimized equalizer settings to presets which can be named. The Jaybird Run earbuds are a bit limited in playback controls compared to some other earbuds on the market, as these Jaybird Run earbuds only have two buttons, one button on each earbud, this results in having to choose which functions the buttons will perform, this can be adjusted in the Jaybird app. The one press of the buttons can be assigned to play/pause or the one press can be assigned to volume control up/down. It is not possible to have these earbud buttons control the volume and play/pause at the same time, this is slightly limiting, but the volume can always be adjusted from the Jaybird app on a smart phone. Also, when a call is incoming, the single press will answer the calls, and when ready to hang up the call, a single press will end the phone call. On these Jaybird earbuds, the double pressing of both buttons is always set to the option of skipping to the next track, and for some reason, there isn’t a previous track option. Maybe in the future Jaybird could program the app and designate the double pressing of the right earbud so that it skips to the next track, and then double pressing the left earbud could be for the previous track functionality. The buttons are easy to press as far as it not taking much force to press the buttons, but the buttons are oval shaped, and the buttons have to be pressed on only one side of the oval shaped buttons, so it is kind of a hit and miss when pressing the buttons, if the buttons are not pressed at just the right spot, then the buttons will not click. Also, the buttons are located so that when the buttons are pressed, it pushes the earbud into the ear. Overall the placement of the buttons is not that great. When these Jaybird earbuds are in the ear, they also function quite well as earplugs, and when wearing these Jaybird earbuds, the outside noise is drastically reduced, this can be a good thing and a bad thing, it can allow the user to be less bothered by undesirable noises, such as a conversation of other people in the surrounding area, but noises that are more important to hear will be less noticeable, such as someone knocking on the door or a phone ringing. It would be a good idea to avoid wearing these Jaybird Run earbuds when driving a vehicle, as it would be too easy to miss hearing important road noises such as a honking horn. There are various types of earbuds referring to the way that the earbud fits in the ear, some earbuds have only the silicone tips in the ear canal and the control section of the earbuds slightly sticks away from the ear, another type of earbud has the silicone tips that fit inside the ear hole and also has the main body of the earbud which fits closer to the ear canal. This Jaybird earbud is the type that fits closer to the ear canal, this type of earbud is better for listening to audio while being physically active, as the earbuds fits more snug in the ear and the earbuds are less likely to fall out. This second type of earbud is however less comfortable and can feel slightly annoying in the ear after having been worn for several hours in a row. With that being said, most people do not wear earbuds for that long, and these Jaybird earbuds can be adjusted in the ear so that they are fairly comfortable. The way these Jaybird earbuds fit into the ear, results in less of a universal fit on various sizes of ears, this is because the main earbud section fits into the outer ear cavity in order to fit snugly in the ear, and if a person has smaller ears, these Jaybird earbuds will likely not fit very well. I would actually say that these Jaybird earbuds would really only fit medium to large ear sizes. This pair of Jaybird earbuds is of pretty good build quality and has good sound, and I am rating this Bluetooth audio device at 3.0 out of 5 stars.

As you probably, before approaching this pair of headphones I spent a certain time reading and reviewing the previous purchasers feedback and let’s be honest, in general are terrible: problems with the equipment, the connection, the software, all above. After 3 weeks and a half that I’ve been using them for my trainings, I have not a single major complain nor I experienced any of the problems reported by other users. However, this weekend I raced in one of the most wireless dense areas in the world: Las Vegas strip and they clearly failed. I was unable to listen a single song in full during the 13.1 miles (yes, I had the new firmware installed before). I am a half marathoner, so I tried the headphones for more than 70 miles in all kind of surfaces: treadmill, walking, outdoors trail and regular streets and in all the cases they were properly fixed into my ears. So perhaps if you ignore the connectivity issue you could be interested in the following items: During the 70 miles of trainings, approx. 15 hours of music I definitively enjoyed the sound delivered and the quite decent level of isolation from the world (these are not noise canceling but for your own safety if you run in the streets, you are not probably interested in complete cancelation). You need to know, that the volume control is in the phone and not in the earphone. For me this is not a problem at all, in other (partially wireless) models with this option that I own I found myself unable to perform that while running. Now, the key element of Bluetooth connection and the interaction with the phone, in 14 hours of use during trainings I only experienced 4 seconds of music cuts due to a bad connection: in the defense of the product, I was running in a very windy zone, for all the other 14:59:56 I didn’t experience a single moment of disturbance and I didn’t do any attention to the recommendations of having the phone in a particular position while running. However, during my race day, the experience was exactly the opposite, perhaps the other runners Bluetooth, perhaps the wireless of the Strip, perhaps.. but the fact is that I had a terrible experience that I will not repeat. Considering the battery, I never experienced lack of power during all my sessions, probably because my workouts are never more than two hours and a half (running and prep time included) but I can see that at the end of the trainings the battery is slightly over half charge. Perhaps if you are a full marathoner the four hours of the specs could not be enough (?). Now, I need to recognize that the system for charging is one of the nicest experiences with this model, after using it you keep the earphones in the box that serves as battery charger and you have the full certitude that in the next workout they are 100% charged. No more realizing just before start that the battery is depleted and you need to use other model. Definitively separating the electricity plugging from the earphones is a victory: you recharge in the house the chargin case, while you can be running outside. I read also about concerns for incomplete charge but I only found one time that after inserting the earphones in the case, one of them was incorrectly inserted and could not recharge but the fact that the green light was off, automatically detected my mistake and allowed me to fix right the way. Tracking the earphone and adjusting directly in the app the tone are other cool features if you are a more advanced DJ that what I am. I mentioned that I am a runner so I have already all kind of earphones tor my workouts, equipment that I’ve been cumulating over the years: with wires, wireless, with mic in the cable and with mic in the ear. I also experienced other models that because of my corrosive sweat, I’ve been forced to return for malfunctioning after few uses. Those were definitively on the top of my running equipment for trainings but I will never race with them again! Jaybird, please fix the problem and you will have a quite decent equipment.

The idea of wireless ear buds was very appealing and since the charger for my Jaybird X 3's broke I decided to try the Jaybird Runs even though they had questionable reviews. The Jaybird Runs were fully charged as soon as I unpack aged them then I used the Firmware update tool and confirmed they had the latest firmware. Sitting on my desk the Run's work perfectly and using the app I was satisfied with the sound quality. When I left the house and started to walk around is when I immediately had problems. For very quick moments the left ear bud would drop connection then quickly regain the connection. I tried everything that has been suggested in past reviews and suggestions from Jaybird but switching pockets and everything else did not work. The attached picture shows that the left bud used less power due to less time working I am a longtime user of Jaybirds and have had X2's and currently I am using a set of X3's and have been very happy with the Jaybird products. Due to my history with JB I decided to call customer service and attempt to find a solution /fix for the Run's instead of simply taking them back to Best Buy. Jaybird customer service is an exercise in frustration and I never want to call them again and will think hard before I EVER buy another Jaybird product. The call connection is scratchy and it was extremely hard to understand the rep on their end. The rep went through their script and I quickly decided that I had already tried all of the remedies they wanted me to try but I wanted the ear buds to work and stayed on the line and kept asking them to repeat due to the very poor connection. The final result was that they wanted me to return the jaybirds at my cost for shipping and they would send a replacement set in 6-8 weeks. I had to keep from laughing out loud and politely told the rep that I would return them to Best Buy. After I was done with the Run issue I asked about a replacement charger for the X3's I have. I tried to order one online and found that they were out of stock. The rep went through all of the questions and after I sent them a picture of the charger and my X3's she said they would send a replacement for free. She advised me that I would receive an email that would have a tracking number for the replacement charger and I thanked her for the free part that I was willing to pay for. A few days later and after my X3's had lost charge and cannot be charged due to the broken charging clip I called Jaybird customer service and asked about my tracking number for my replacement charging clip. I was told that my replacement had been denied due to an unverifiable address. I assured them of my address AGAIN and was told the charger had been approved. Now over a week later and being unable to charge my X3's I called ask about my replacement charger and once again I was told they could not verify my address and the claim had been denied. I asked to speak to a supervisor and was denied but was assured the claim had once again been approved. I finally hung up and I do not believe for one second that I have a charging clip approved for my earbuds. I use my ear buds every single day and my $150.00 X3's are completely unusable due to a broken and un replaceable charging clip. I have been a happy customer of Jaybirds and would have bought the new X4's since the Runs do not work but I see that the X4 uses the same charging clip that broke for the X3's. This has been a very sad experience for me and I will have to go to Best Buy today and look for a new set of ear buds.