JBL - Quantum 800 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch, and Mobile Devices - Black

Name: JBL - Quantum 800 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch, and Mobile Devices - Black
Brand: JBL
SKU: 6408566
Rating: 3.8 (43 reviews)

Model: JBLQUANTUM800BLKAM

SKU: 6408566

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Key Specs
- Noise Cancelling (Active): true
- Sound Mode: DTS Headphone:X
- Connection Type: Wired, Wireless
- Wireless Connectivity: Bluetooth, Radio Frequency (RF) (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Built-In Microphone: true
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Battery Life: 14 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
General
- Product Name: Quantum 800 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch, and Mobile Devices
- Brand: JBL
- Model Number: JBLQUANTUM800BLKAM
- Color: Black
Audio
- Noise Cancelling (Active): true
- Sound Isolating: true
- Minimum Frequency Response: 20 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 40 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Impedance: 32 ohms (Describes the resistance of an electric signal throughout the system. Devices with low impedance require less power to deliver optimal signals but are more at risk for damage from overloading. Higher impedance requires more power but is more protected from overload damage.)
- Sensitivity: 95 decibels adjusted
- Sound Mode: DTS Headphone:X
- Driver Size: 50 millimeters
Connectivity
- Connection Type: Wired, Wireless
- Wireless Connectivity: Bluetooth, Radio Frequency (RF) (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 5.0 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Connector Size: 1/8 in. (3.5mm)
- Detachable Cord: true
Features
- Built-In Microphone: true
- Controls: Mute, Volume
- Customizable Lighting: true
- Lighting Type: RGB
Design
- Headphone Fit: Over-the-Ear
- Style: Gaming
- Adjustable Headband: true
Power
- Rechargeable: true
- Battery Life: 14 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Battery Capacity: 1300 milliampere hours (The amount of energy stored in the battery.)
- Charging Accessory Included: Cable
- Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
Compatibility
- Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
Material
- Ear Cushion Material: Leather
Dimensions
- Product Weight: 0.9 pounds (The out of box weight of the item.)
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- UPC: 050036369619

Stay in the game with this JBL Quantum 800 over-ear wireless gaming headset. The memory foam padding ensures comfort during long duels, while the unidirectional microphone delivers clear communication to your teammates. This JBL Quantum 800 over-ear wireless gaming headset features accurate spatial audio positioning to give you an edge over your enemies.

High-resolution certified JBL QuantumSOUND Signature: Immerse yourself in the realistic soundscape for a competitive advantage in any battle with these high-resolution certified 50mm drivers that deliver a sound curve designed specifically for gaming.
JBL QuantumSURROUND and DTS Headphone:X v2.0: Creates a realistic spatial soundstage for cinematic levels of immersion and a true audio edge.
Rechargeable LiIon battery: Offers up to 14 hours of gaming per charge, so you'll always be ready to play.
Active noise-cancelling technology: Designed for gaming environments, the active noise-cancelling system eliminates unwanted background sounds, so you can stay fully engaged in combat without distractions.
Compatible with wide range of gaming devices: Intended for use with PC, Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR.
Voice focus directional flip-up boom microphone: Owing to the mic with auto on/off and several mute options, it enables crystal-clear communications with both allies and enemies.
Dual wireless equipped: Control the action from almost anywhere in the room without cords getting in the way owing to its lossless 2.4GHz and Bluetooth 5.0 dual wireless audio technology.
Play longer: Keep gaming without battery power by connecting the included 1/8" (3.5mm) audio cable.
Lightweight ventilated headband and premium leather-wrapped memory foam ear cushions: Designed for durability and comfort even during the longest gaming sessions.
JBL QuantumENGINE software suite: Adjust the equalizer, or choose from six presets, select your preferred surround sound settings, and personalize your gaming headset from the user-friendly dashboard, creating separate profiles and RGB effects and modifying microphone settings.
Game-chat dial: Features a game-chat balance dial certified by Discord and also compatible with TeamSpeak, Skype, and other communication platforms for seamless communication.

Whats Included

3.5mm audio cable
JBL Quantum 800 RGB Wireles DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch, and Mobile Devices
Owner's manual
USB charging cable
USB wireless dongle
Windshield foam for microphone

Product Manuals

Q: Is this jbl headset have the surround sound can use for pubg game thanks Much appreciated

A: Our JBL Quantum 800 has Quantum Surround and is compatible with games that have multi-channel audio. Check out the list of games with surround sound here: https://satsun.org/audio/

Q: So you can make them wireless and wired do I use the usb thing for wireless how do you hook it up

A: Our JBL Quantum 800 headset is created for gaming and is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR. You may use the 3.5mm jack with all compatible devices. The 2.4GHz wireless connection (USB Dongle) can only be used with PC, PlayStation, Mac, and VR. For information about using the 2.4GHz wireless USB dongle, check out page 6 of our Quick Start Guide here: https://bit.ly/2zxHI4C

Q: WHAT GAME CHAIR WORKS BEST WITH THESE EARPHONES

A: undefined

Q: I play hand held switch. Will i be able to use the Mic when connected through the wire?

A: I'm not sure.but it is the way my daughter uses her controller for her game. It is plus into controller for her to speak and interact with friends.

Q: Can you use these as a headset to talk on your phone?

A: undefined

Q: Will these work on a desk top computer to watch movies

A: Our JBL Quantum 800 headset is created for gaming and is compatible with a PC using the 3.5mm aux cable and the 2.4GHz wireless connection (USB Dongle). Bluetooth can be used but may have audio/video latency when playing games or watching videos.

Q: Do the function DTS and surround sond work on phone?

A: undefined

Q: I have the JBL QUANTUM 800 hooked to my ps4 pro by the usb dongle.. when I'm in a game the game audio-chat balance toggle only adjusts volume.. so both toggles only adjust volume.. is there a fix or something I'm missing??

A: undefined

Customers are saying

Customers commend the Quantum 800 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for its exceptional sound quality, praising its noise-canceling feature and amazing sound. They also appreciate the comfort of the headset, describing it as very comfortable. While some customers have concerns about the accuracy of the product description regarding its wireless functionality, the overall positive feedback on sound quality and comfort make this headset a popular choice among gamers.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
You Be the Judge
I finally received the JBL 800's on Monday and have been using them for the last 4 days now. There are a lot of positives about these headphones, just not sure they're worth $200 compared to what's out there for the same price. You will have to judge for yourself. First off, after fully charging them and using them with the RGB active, the battery life lasted about 10.5 hours. The headset promises 14 without the lights on. I tried charging them as I was using them but to my surprise they have to be plugged in while not in use to charge, which is kind of a bummer. Let's talk about the quality. Upon opening, the first thing I look for is comfort not only on the ears, but also around my big head. They didn't feel to heavy and the cups on the ears seemed comfortable. It had plenty of room to fit nicely on my head which was a nice start. After plugging in the wireless usb adaptor it prompted me to download there driver. There are a decent amount of settings to control the sound and RGB. Truthfully it looked like they didn't spend a lot of time prettying up the driver to match the quality of there headset, but it's more about functionality than the way it looks. I immediately tested it with a few tunes on Spotify and the Quantum Sound with noise cancelation was impressive. Now to the true test of gaming. I first tested it on my PC playing PUBG and COD MW. Sounded great , had a little trouble with the chat volume, but figured it out. I then tested it on my playstation 4. The sound without chat was great until i plugged the headset into the controller and the sound level dropped at least 25%. This was a little frustrating, but could be fixed by adjusting the volume within the game settings. Overall they seemed comfortable and sounded great, but if I had to compare them to my RIG 800's, I'm going the RIG's all the way. Although I really like all the RGB and this headset completing my color world of gaming, what I really need is something that fits my gaming style or better yet, my use of the item. Pros: Bluetooth Wireless, Comfortable even for bigger heads, Great Quantum Sound, RGB. . So versatility, comfort, sound and color. Cons: Chat mode issues with volume control, 14 hour battery life, (Rig 800's is 24), Cannot charge while gaming.
Posted 5 years ago by TechSavvy
Rated 4 out of 5 stars
Great sounds, mediocre microphone
This is a light and comfortable headset with 2.4Ghz and Bluetooth 5.0 for connectivity. The headset has many features that make gaming or conversations a breeze - such as a boom microphone that mutes itself when you flip it up. Full customizable RGB LED accents to make you look cool while gaming, but can be shut off as well to conserve battery. Battery life is rated at 14 hours, but my testing showed a more conservative 12 hour average between charges. The left earcup has all the controls - and just using your finger to adjust the controls may be difficult to identify the right button. More space between the buttons or perhaps different textures would have made this easier. The sound of the headset is great! Awesome bass sounds and full midlevel sounds - makes this a fantastic headset for today's games. It definitely provides a great in-game experience and being wireless will help you immerse in your game play even more!
Posted 5 years ago by TechMatcher
Rated 4 out of 5 stars
Quality, Features, Comfort and Connectivity
The JBL Quantum 800 RGB Wireless DTS Heaphones X v2.0 Gaming Headset is a step up for headphones through connectivity and sound. The JBL Quantum 800 headphones are on the heavy side but fit very comfortably and painlessly on your head. A long 14 hour wireless battery life only needs 2 hrs of charge time. Downloadable software allows you to choose from a variety of specs to make the experience all your own. I found that the JBL Quantum 800 headphones are one of the best I have ever tried. [I do my gaming on a gaming PC with many games from STEAM. The main game I used for these JBL Quantum Headphones was Serious Sam 3 BFE. It is a great game to play and for testing headphones because enemies attack you from all angles. Noises throughout the game seem to come out of nowhere. The game music tracks are slow wandering and fast in action situations.] • I really liked the fit of the headphones which provide a strong, sturdy and solid feel (only 14.4 ounces). The Left and Right (easily labeled) cups are over the ears are foam wrapped in leather. Once on you get them comfortably on, the JBL Quantum 800 stay put. They are also great at keeping outside noises to a minimum along with the Active Noise Canceling. I was in a total environment with the game sounds and really enjoyed this aspect of the JBL Quantum 800. • A 2hr charge kept me set for 14 hrs of game play (without RGB lights). USB A to USB C cord charging means that the JBL Quantum 800 will charge fast. Plug in the USB C into the bottom of the Left ear cup and the other end of the cord to a USB Type A plug-in. This is so nice to be able to charge After wearing the headphones for a couple of hours of play, they were still very comfortable and I hardly noticed I had them on. I did take a break for my eyes and hooked up the JBL Quantum 800 headphones for charging. And when I was done with my break, I went back to gaming again with the headphones almost completely charged! • I went to the JBL headphones site and downloaded the software called the “JBL Quantum Engine”. Downloading was fast and easy. To use the software the JBL Quantum 800 Headphones need to be hooked up wirelessly to the CPU. The software, once opened, gave me a variety ways to make these headphones fit my experience. An EQ line helped me set the importance of frequencies when gaming. I was able to take charge of the headphones’ RGB lighting and most importantly, how I wanted to hear the game with optional DTS, QuantumSURROUND or Stereo 2 channel. The application makes it very simple to choose any of those technologies. You can also see and change the volume on the microphone boom. Lastly the latest version of software upgrades are also shown, so you know when its time to download new software. • In the software for the JBL Quantum headphones 3 choices are available: DTS, QuantumSURROUND and regular stereo. Initially what helps with the deciphering the sounds clearer, is to turn on the Active Noises Canceling when you put the headphones on. The button is located on the top left ear cup. DTS is like the stereo DTS on your home theater. The sounds from gaming are calculated around your head (headphones on) and represent where the action is coming from. I like the QuantumSURROUND best. To my ears, I can hear movement better around my head and can add a “channel ID 7.1” that makes sounds were the action is. It is really cool to hear and can help by giving you an advantage over headphones that do not have these options. The last choice is Stereo. Sounds come through the Left and Right ear cups and sound just fine. This would be my last choice. • There are many ways to connect the JBL Quantum headphones to your PC for gaming. There is a 3.5mm cord with volume control, a dongle that runs at 2.4 GHz and Bluetooth 5.0. To really get the features, the wireless options are the best to use. Using the Right ear cup, push the switch up and hold down the Bluetooth button just below the power switch. Then I went to Bluetooth Settings on my CPU and look to locate a new device. This was extremely easy and set up was a breeze. The Dongle has a USB Type A male connector that needs to be plugged into a USB Type A port. Once plugged in press the top button on the Left ear cup. This linked Dongle and Headphones up. I thought this provided the best way to listen and use these headphones during gaming. The 3.5mm cord male to male can be plugged in the CPU and then the Headphones. This is great to conserve battery life and still get great sound. • The controls for most of use of the JBL Quantum 800 headphones are located on the Left ear cup. This is where you can change volume of the microphone and the volume of the game. They are comprised of 2 scroll wheels that work together to provide great chatting and still hear the game efficiently. If you want to mute the microphone boom, just lift it up. Once the stem is to the top of the ear cup, a red light appear on the boom meaning it is muted. Active Noise Canceling is a button located on the top of the Left ear cup. There is also a button that will mute the headphones just under the volume scroll wheel on the Left ear cup. The power on and Bluetooth sync are located on the Right ear cup. It is a pretty simplistic setup that is easy to catch on to. • The JBL Quantum 800 headphones worked great on my PC. To fully understand the how these headphones work with the XBOX and PS4 will take some doing. I tried to connect to an XBOX One S ineffectively. I would say the best thing to do is make sure it is compatible and will work with whatever system you have so you can get all the features and benefits from the JBL Quantum 800 headphones. Be thorough in checking what JBL Quantum 800 features works with what systems. (I am deducting 1 star in my review for difficulty connecting to other than PCs) • Lastly I just wanted to point out that these headphones are a winner in gaming with the features described above, but they also excel in music listening. The sound is well rounded and can be changed with the EQ in the software. The JBL Quantum headphones play just about any genre of music really well and I am very pleased with this added benefit. The JBL Quantum 800 headphones give you more customization and comfort than I expected. I really enjoy playing games (besides Serious Sam 3 BFE!) where headphones add extra dimensions/fun to game play. The JBL Quantum 800 headphones do just that: add an extra dose activity that makes the games more fun to play.
Posted 5 years ago by stoptheclocks