Name: Jetson - Quest Foldable Electric Scooter w/18 mi Max Operating Range & 15 mph Max Speed - Black
Brand: Jetson
SKU: 6343642
Rating: 3.5 (41 reviews)

Key Specs
- Product Weight: 28.4 pounds (The out of box weight of the item.)
- Maximum Weight Capacity: 220.5 pounds (The maximum load that can be supported by the product.)
- Maximum Operating Range: 18 miles
- Maximum Speed: 15 miles per hour
- Foldable Design: true
- Recommended Minimum Age: 13 years
- Color: Black
General
- Product Name: Quest Foldable Electric Scooter w/18 mi Max Operating Range & 15 mph Max Speed
- Brand: Jetson
- Recommended Minimum Age: 13 years
- Assembly Required: Partial
- Model Number: JQUEST-BLK
- Color: Black
Dimensions
- Product Height: 46.5 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 47.2 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 21.6 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 28.4 pounds (The out of box weight of the item.)
- Maximum Weight Capacity: 220.5 pounds (The maximum load that can be supported by the product.)
Performance
- Maximum Operating Range: 18 miles
- Maximum Speed: 15 miles per hour
Power
- Rechargeable Battery: true
Features
- Foldable Design: true
- Number of Wheels: 2
Other
- UPC: 811991030538

Beat the traffic with this Jetson Quest electric scooter. The 250W hub motor lets you travel up to 18 miles at 15mph, while the bright LED headlight and deck lights support nighttime travel. Use the easy-fold system to conveniently stow away this Jetson Quest electric scooter in your car's trunk or underneath a desk.

Ride Responsibly:
The purchaser and rider of this product are responsible for knowing and obeying all state and local regulations regarding the use of this product. It is highly encouraged that you read and follow the product instructions including all safety precautions and use protective gear. Protective gear can be found at http://www.bestbuy.com/protectivegear.

Powerful 250W hub motor: Helps reach speeds up to 15 mph for a fun ride. Just step on the deck, push off with your foot, and press down on the thumb throttle to engage the motor.
Premium lithium-ion battery: Provides a max range up to 18 miles.
Foldable design: Easy fold system offers portability.
Weight capacity: The scooter can handle any rider weighing up to 220.5 lbs.
Disc brake: For maximum stopping power.
Solid tires: Engineered to absorb shock when you're riding on roads and sidewalks.
LED display: Shows battery life, current speed, and more.
Ultra-bright LED headlight and taillight: Make your evening ride more comfortable and safe.
Suitable for children ages 13 and older: For safe riding.

Whats Included

Jetson Quest Foldable Electric Scooter w/18 mi Max Operating Range & 15 mph Max Speed

Q: The item description states the scooter can reach speeds of 17-18 mph, however when someone asked this question an employee answered saying it can go up to 15 mph... Which one is it??....

A: Fifteen or less really depends on how heavy you are and how much you are straining the battery

Q: How much does the scooter weigh, in pounds?

A: About 30 pounds. Very lightweight.

Q: I’m 86 years olds and never driven a car. Do I need license In Ky. to ride this scooter?

A: No however knee pad and helmet are a must for everybody who wants to ride this awesome device....

Q: Do you know how I can remove the speed limiter ?

A: No

Q: Yeah I need to replace the throttle on my Jetson scooter and was wondering how I go about doing that

A: You cant your screwed because the jetson company doesnt seem to care about you or me.

Q: how old and tall u gotta be to ride this

A: 4ft 7 in or 5ft 6 in or 7 ft o in or 12 in only

Q: Is the Jetson and its battery certified for Air travel, Domestic and International.

A: The battery in our Jetson Quest scooter should only be removed by a certified technician. It is best to check directly with your airline for a list of permitted batteries for air travel.

Q: Can you coast downhill without the battery?

A: If you have enough speed, you can ride down-hill on our Jetson Quest without holding the throttle.

Customers are saying

Customers appreciate the Quest Foldable Electric Scooter's speed and ease of use, finding it simple to operate and convenient to transport. However, some users experienced issues with battery life, reporting shorter-than-expected ranges and rapid battery drain. Concerns were also raised regarding the scooter's braking system and the inability to customize the lights.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
My daughter loves this fir college at Stanford.
Works great. Easy to store. Highly Recommend. Light weight. Works great on California for my daughter at Stanford.
Posted 6 years ago by Lexigolden2023
Rated 1 out of 5 stars
Range not as advertised.
This scooter is more of a toy then a vehicle for for travel. The headlight is not very bright the rear and low lights are nice though. Please know that the lights under the deck do not change color. Only the light around the headlight changes color. It is rated at 18m I got 5m before it left me stranded and had to use my lamorfeeties. The screws that hold the handlebar on seem of poor quality. I returned the two scooters I purchased because the range was no where near what the manufacturer promised. Also I never got over 12mph (rated at 15mph). Please note that Best Buy was very easy to work with on the return and I really appreciated how I was treated. Best Buy should have Jetson market this scooter more accurately so customers don't feel like they were lied too.
Posted 5 years ago by Ghayward91
Rated 3 out of 5 stars
Works, with issues
Owned about 1 month as of writing. Easy to assemble. Needs 4 screws for the head/handle bar and it comes with the hex wrenches needed. On a full charge it easily reaches full speed (15mph), but once it looses 1 bar, then it begins to slow down to 12ish. Needs some manual kick assist when going up steeper hills. Nifty working brake light in the rear gets brighter when brake is applied just list a car. Hand brake for the rear wheel is strong enough to lock up the rear wheel when trying to stop from higher speed so you have to be careful of skid. The production description on Jetson's website doesn't match, the screen does display in MPH. There's also to set the underdeck lighting and it cycles all the colors (see issues below). Issues: Cruise control: yes, this thing apparently has it as an un-advertised feature, but it's completely irresponsible and dangerous for the company to have no mention of it in the documentation. Odometer: An documented feature that doesn't work. Resets to 8 every time it's power cycled, so i don't know if this is a "odometer" or "trip meter". Either way it doesn't work. Under-deck lights: The app does not have a way to set the color or turn them off. Mine initially cycled between Red-Green-Blue. Blue seems to have died so it only cycles Red and Green now. Final minor complaint is that there was large scratch on the dashboard screen when it new out of the box.
Posted 6 years ago by Alan