Lenovo - A540-24API 23.8" Touch-Screen All-In-One - AMD Ryzen 3-Series - 8GB Memory - 256GB Solid State Drive - Black

We are sorry to hear that you are having issues with the webcam on your Lenovo IdeaCentre A540-24 All-In-One system. Try your webcam without connecting to any video conferencing APP. Here is a link to instructions for opening your webcam without any other APP running:  https://support.microsoft.com/en-us/help/4028647/windows-open-the-camera-in-windows-10. Make a short video recording to check the quality of the webcam. Save the file to your desktop. Then double click on the file to play it back. If the video quality is better than what you get while using any video conferencing APPs, the problem lies with the specific APP and you should consult the APP's troubleshooting web page. If the quality of the video playback is as bad as you see with your video conferencing APPs, then check to be sure you have the latest version of Windows 10 on your computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Thank you for choosing the Lenovo IdeaCentre A540-24 All-In-One system. The only cord the IdeaCentre A540-24 AIO uses is the power cord. The keyboard and mouse are wireless. Taking its cue from nature, the stylish IdeaCentre A540 is inspired by the cypress tree: perfectly balanced and durable. Sacrificing nothing on performance, this all-in-one PC is an attractive addition to your home or office. With up to 93-percent screen-to-body ratio and thin, narrow bezels, the A540 minimizes visual distractions and gives you more to enjoy than a regular 24-inch display. To enhance your viewing experience even further, the A540 ships with FHD resolution.

Thank you for choosing the Lenovo IdeaCentre A540-24 All-In-One system for your business. We are pleased to hear that the value and performance of the IdeaCentre A540-24 AIO meets your business computing needs so well. Taking its cue from nature, the stylish IdeaCentre A540 is inspired by the cypress tree: perfectly balanced and durable. Sacrificing nothing on performance, this all-in-one PC is an attractive addition to your home or office. With up to 93-percent screen-to-body ratio and thin, narrow bezels, the A540 minimizes visual distractions and gives you more to enjoy than a regular 24-inch display. To enhance your viewing experience even further, the A540 ships with FHD resolution.

Thank you for choosing the Lenovo IdeaCentre A540-24 All-In-One system. We are pleased to hear that the features and performance of the IdeaCentre A540-24 AIO meets your computing needs so well. Taking its cue from nature, the stylish IdeaCentre A540 is inspired by the cypress tree: perfectly balanced and durable. Sacrificing nothing on performance, this all-in-one PC is an attractive addition to your home or office. With up to 93-percent screen-to-body ratio and thin, narrow bezels, the A540 minimizes visual distractions and gives you more to enjoy than a regular 24-inch display. To enhance your viewing experience even further, the A540 ships with FHD resolution.

The Lenovo IdeaCentre A540-24 All-In-One system model number F0EM0003US, ships with a Infrared (IR) camera with a FHD 1080p resolution, for crystal clear video conferencing and facial recognition Windows Hello security. If you are getting less than expected performance from your webcam, first, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers, including the video drivers for the webcam, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.