Microsoft - Surface Headphones - Wireless Noise Cancelling Over-the-Ear with Cortana - Light Gray
- Key Specs
- Noise Cancelling (Active): true
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Built-In Microphone: true
- Carrying Case: true
- Headphone Fit: Over-the-Ear
- Battery Life: 18 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Works With: Cortana (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Cortana (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- General
- Product Name: Surface Headphones - Wireless Noise Cancelling Over-the-Ear with Cortana
- Brand: Microsoft
- Model Number: GUW-00001
- Color: Light Gray
- Audio
- Noise Cancelling (Active): true
- Sound Isolating: true
- Driver Size: 40 millimeters
- Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 4.2 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Features
- Built-In Microphone: true
- Carrying Case: true
- Controls: Call, Mute, Track selection, Volume
- Design
- Headphone Fit: Over-the-Ear
- Power
- Rechargeable: true
- Battery Life: 18 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Compatibility
- Works With: Cortana (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Cortana (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- Warranty
- Manufacturer's Warranty - Parts: 1-year limited hardware
- Manufacturer's Warranty - Labor: 1 year
- Other
- UPC: 889842240450
From your doorstep to your office, on the train or in the air, listen in comfort and style all day. Your music and phone calls sound spectacular with rich, clear audio and adjustable noise cancellation. And use your voice to get more done with your hands free. "Hey Cortana, skip to the next song."¹
- Hear crisp, clear audio: Omnisonic audio wraps you in your favorite music, shows, and more.
- Lightweight, breathable, and a comfortable size: You can wear for a full day of travel or at the office.
- Your built-in assistant can do it for you: Just ask Microsoft Cortana¹ to play your favorite artist, set a reminder, make a call, get answers to questions, and more.
- Use your voice and simple, intuitive controls: To adjust the volume, skip tracks, mute your mic, or hang up calls. Audio pauses when you take your Headphones off.
- Keep it quiet with active noise cancellation: You can adjust with an easy on-ear dial. Or, turn it all the way down to better hear conversations without removing Headphones.
- Be heard with exceptional clarity: And accurate speech recognition thanks to innovative microphone technology.
- A full charge lasts 15 hours² when you connect via Bluetooth: Stream almost an hour of music with just a 5-minute charge. Plus, get up to 18 hours of battery life by turning off Cortana voice activation.⁴
- Connect to your world: Pairs easily with your phone or computer.
- Hassle-free pairing.: Connect Surface Headphone to your Windows 10 PC right out of the box when you enable Swift Pair³.
Whats Included
- Audio cable
- Carrying case
- Microsoft Surface Headphones - Wireless Noise Cancelling Over-the-Ear with Cortana
- Quick start guide
- USB charging cable
Q: Can I pair Surface Headphones with my Mac and still access Cortana?
A: No it does not. I just opened the pair of bluetooth microsoft surface cortana white headphones to decide if they'll replace my Bose bluetooth headphones but the cortana does NOT sync with the macbook (laptop). All the threads I read says it will sync with the iphone but never said the laptop. They are amazing quality... you'll definitely do deaf if you blast it too loud.. noise cancelling is great but I need it for my macbook (laptop) as well as android phone so is only good while Im commuting so not sure if I will use much. Great headphones if you have a PC.
Q: Can you try the headphones in a physical store?
A: We highly recommend reaching out to Best Buy directly for more information regarding any displays in store. Contact Best Buy's customer service here: 1-(888)-237-8289.
Q: Could I connect these to an iPhone? Specifically the XR?
A: Yes, you can connect Surface Headphones via Bluetooth to your iPhone XR.
A: You can pair these headphones with other assistants as well. Also I don't really use the Cortana feature anyway. So if you like a unique pair of headphones or want to complete the Surface lineup, they still have a point.
Q: Can I use these to voice chat with gaming consoles? PS4, Xbox, etc.
A: The Microphone will not work in game chat sadly.
A: We're sorry to hear you've encountered difficulties with your Surface Headphones and we'd like to help. At your earliest convenience please feel free to reach out to our support team, they are eager and available to help here: https://aka.ms/AA4rbq6.
A: I updated the firmware using the Surface App (on MSFT Store) and it fixed the problem. Try and use the USB cable since its a lot faster and even using it still takes 10-15 minutes.
A: yes they can youll sadly have to use the 3.5 mm jack though but they can be used while off. make with that as you wish
