Motorola - MOTO-AXH02 Alexa Built-In Expandable Cordless Phone System - Black

Name: Motorola - MOTO-AXH02 Alexa Built-In Expandable Cordless Phone System - Black
Brand: Motorola
SKU: 6374451
Rating: 4.2 (64 reviews)

Model: MOTO-AXH02

SKU: 6374451

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Key Specs
- Speakerphone: true
- Answering System Included: true
General
- Product Name: MOTO-AXH02 Alexa Built-In Expandable Cordless Phone System
- Brand: Motorola
- Keypad Location: Handset
- Model Number: MOTO-AXH02
Features
- Backlit Keypad: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- Volume Control: true
- Intercom: true (Allow two or more people to carry on a conversation over a wired circuit.)
- Display Type: LCD
- Dialing Mode(s): Pulse, Tone
- Call Waiting: true
- Caller ID: true
- Number Of Incoming Lines: 1
Call Functions
- Flash Function: false
Included
- Handsets Included: true
Storage
- Caller ID Memory: 200 gigabytes
- Phone Book Memory Size: 2000 gigabytes
Certifications Listings & Approvals
- ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- Battery Capacity: 750 milliampere hours (The amount of energy stored in the battery.)
- UPC: 810036770293

Upgrade communications with these Motorola dual-phone handsets. Alexa is built in, enabling voice control over compatible paired devices, and the cordless design and hands-free speakerphone function let you enjoy freedom of movement. These Motorola dual-phone handsets feature backlit keypads for visibility and full 2.0-inch color displays for easy text reading.

DECT digital technology: For interference-free, secure calls and clear sound.
2" color display: Easily read phone numbers, text alerts and more with the LCD display.
Alexa built-in: The dedicated Alexa button makes landline telephone calls as easy as saying "Alexa, call Dad". Make Alexa-to-Alexa calls by saying "call Dad's Echo" and connect Skype to Alexa to say "Skype Mom".
Call waiting/caller ID with 200-name-and-number memory: Displays the name and number of incoming calls and remembers up to 200 callers for convenient callback.
Intercom: Enables communication between the handset and the base unit.
2000-name-and-number phone book: Keeps contact information close at hand. Last-24-number redial makes it easy to reach recent callers.
Volume control: Lets you adjust the sound level to suit your preferences.
Answering Machine: Never miss a call on your landline, with up to 60 minutes recording time.

Whats Included

Motorola AXH02
Additional handset
Phone base, power adapter, 2 phone charging stands
Network adapter
Phone line cable

Product Manuals

Product Datasheet/Brochure

Q: For a disabled person who cannot get out of bed, can he say " answer " and receive calls through speaker? Without having to touch the phone, can he answer, speak, or call and speak?

A: Not that I’m aware of. The only way I can initiate an Alexa command is by pressing the Alexa button on the phone.

Q: Will this phone work if only hooked up to an internet modem or does it have to have activated landline jack to work?

A: Internet Connection is only for Amazon echo service. You do need a landline of some sort. I have it hooked up to OBi200 1Port VoIP Adapter with Google Voice and Fax Support. You can buy this for a round $50. It hooks up to your internet router or switch and gives you free phone service through google voice.

Q: We are using Magic Jack who provides a local phone number that operates on my WI-FY. Am I to understand that I'll get a new phone number if I make this purchase?

A: If you want you can maintain your present number!

Q: Will this phone work with Ooma or a VOIP phone system?

A: I have tested with OOMA and other IP systems without any issues.

Q: How do I get Alexa to recognize my AXH02 phone. Two days, no success.

A: undefined

Q: This phone is working international call with wifi ?

A: undefined

Q: Can I connect a wireless earpiece? If so which ones?

A: This phone has no external ear piece jack.

Q: This phone works with internet phone,Yealink

A: undefined

Customers are saying

Customers are impressed with the MOTO-AXH01's sound quality and Alexa integration, frequently praising its ease of use and long battery life. Many appreciate the convenience of Alexa for making calls and managing other smart home functions. However, some users found the initial setup process somewhat challenging and noted the requirement for an Ethernet connection.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
Good Introduction or Addition to Alexa
I found this phone to be an interesting product. First, it’s lightweight in comparison to my older cordless phone. It comes with a charging station and a large puck that is its base, though you cannot put the phone on it. So, you need power for the charger and power for the puck. I’m not sure why you couldn’t have the puck also hold the phone so that the charger could be a secondary charger. As it is, the puck just takes up space. This brings me to a minor annoyance. Manufacturers seem to be going backwards in thinking. First, we had corded phones, then cordless, then wireless (cellular) for ultimate freedom. This unit requires you to use the enclosed Ethernet cable to your router. I have a limited number of Ethernet ports on my mesh wireless system. Our ISP provides a modem, but it only has one Ethernet port, which hooks up to one node, with the other port used by my work computer. My security camera system requires Ethernet. One of my game systems requires Ethernet. This phone requires Ethernet. I’m running out of ports. I don’t understand why, in this case, the phone isn’t truly wireless. It limits the places where I can install the phone. That all said, the phone is easy to set up. You will need to have both the Alexa app as well as the Motorola HelloVoice app on your phone for this system to work. I know that the Alexa app is also available on tablets, but I did not check to see if HelloVoice could be used on tablets or just the phone. There is a small instruction card that comes with the unit to walk you through set up. The Motorola phone synced with my cell phone’s contact list. One nice thing about this unit’s Alexa is that you do have to activate it; it doesn’t “listen” like items like the Echo Dot. If you are concerned about the “listening” capability, but want to try Alexa, this may be a good choice for you. It’s a fully functional Alexa unit on its own. If you already have Alexa, it would allow you to make calls with your Alexa units. The standby battery lasts for days. The sound is clear. The phone has a speakerphone option, but it’s not intuitive – I had to press the green phone button twice to activate it. The MOTO-AXH01 Alexa Built-In Wireless Home Telephone System is a great introduction to Alexa if you are new to the system, or already have the AI in your home and want to add a phone to the mix. I took away one star because of the need to be hooked up to the Ethernet rather than be truly wireless.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted 5 years ago by CMCMom29
Rated 5 out of 5 stars
In-Home Automation Continues
The Motorola - MOTO-AXH01 Wireless Home Telephone System with Alexa is another step toward the total automation of our everyday lives. In essence this is a very attractive, light-weight, streamlined, wireless telephone handset with a built-in Alexa button that allows you to use voice commands to make landline calls, place Alexa-to-Alexa calls/drop-in on other Alexa-enabled devices, make intercom calls between handsets, and also allows the handset to function as any other Alexa-enabled device would (responding to your questions and commands). The phone’s display is fairly large and well back-lit but the typeface on the screen may be a bit hard to see for those with poor vision. The buttons on the handset are minimalist and self-explanatory and the sound when using the handset or the speakerphone function is both loud and clear. The ability to make voice automated calls with one touch lends itself greatly to those with dexterity issues-those who have difficulty dialing a conventional phone or even holding its handset. The package includes all of the items (hardware and instructions) needed for a quick and easy setup. Setup requires the installation of 2 apps (Amazon Alexa & Motorola hellovoice) on a mobile device as well as the presence of an existing landline telephone and a hardwired Internet connection. The presence of other Alexa enabled devices in the home is a plus and the Alexa app allows you access to all (Kindles, Fire Sticks, Echo devices, etc.) that are registered to your Amazon account. The Motorola hellovoice app allows you to monitor incoming and outgoing calls from your mobile phone. The base unit of the device must be plugged into your router, into your landline telephone wall jack, and into a power outlet. The actual handset and wired charging base can be located anywhere in your home since it communicates wirelessly with the base. So far this unit delivers as advertised and I look forward to discovering other ways that I can utilize this phone system and Alexa to simplify my every day tasks.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted 5 years ago by ssejuela
Rated 4 out of 5 stars
Great Alexa device, but the setup is frustrating.
As a cordless phone it works well. I have it hooked up as a VOIP phone, and as a cordless phone it works very well. What makes the MOTO AXHO1 different it Amazon Alexa is built in. While it works great, it was very frustrating to set up. First, you need to download the Hellovoice and Alexa app to your smartphone. Once installed, you have to run the Hellovoice app, which has you connect to you Amazon Alexa account. After a few more steps the app runs an update for the base unit and handset, and this is where issues arose. The app kept trying to check for the update but couldn't find the phone and the update wouldn't run. Without getting into details, it took several resets before it finally worked, which took about 45 minutes. For Alexa functionality the remote base station is required to be continuously connected via an ethernet cable to your network. A seperate cradle for charging the handset can be placed anywhere it can be plugged into an AC outlet. The phone itself has a large color and display with easy to navigate menus. The buttons are responsive and the voice quality is very good. The speakerphone is loud and clear. Alexa functions as any other Alexa device - with the press of the dedicated Alexa button you can ask it to do anything an Alexa device does - ask aobut news, weather, play internet radio, run your smart home devcies, etc. With the handset it acts like a portable echo, allowing you to use it anywhere as long as it's withing the phones wireless range to the base station. The portability & convenience of having a Alexa device anywhere within the phone's wireless range makes this a great device if you have Alexa integrated into your phone. Unfortunately, the cumbersome setup process detracts from the experience, however once it's set up it works very well.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted 5 years ago by hahanson