Night Owl - Extreme HD 8-Channel, 8-Camera Wired 1TB DVR Surveillance System - Black/White

First purchased in April of 2017. Everything was ok until one day in December of same year we came in and there was no picture coming from the camera's. The Night Owl DVR showed power was going to it but no video feed was coming through. We plugged a different computer into our monitor to make sure that was not the issue, it wasn't. We plugged the Night Owl DVR into a different computer (to double check) still nothing. Called Night Owl and they had me try unplugging and re-plugging in of all cords, nothing worked. They said they think it was our network. Now mind you it did work for 9 months on this network without a problem. As this is a business, I could not be without a security system. I ordered another night owl December 26th 2017. About 4 months later it started giving us issues, Called night owl again and they had me do the same thing as the first call. It did start working again after my 2 hr phone call but could not pull up wirelessly on phone. Decided that was not a big deal and let it go. Now we have had the second night owl for 1 yr and 2 months and it has stopped working yet again. Night Owl informed me it was out of warranty and they would be happy to upgrade me to a different system, at MY expense. I don't usually write bad reviews as I think they are mostly written out of anger but this time I wanted to make others aware. Unless you want to be on the phone every 6 months for 1 plus hours of hold time and no help on their device, I would look elsewhere. If they would have, in any of the 3 times I had a problem told me, Let me get you a new DVR to see if that works I wouldn't be so upset. Instead they pretty much told me, sorry your problem. The cameras seemed to work ok when the DVR was working, Night vision worked pretty well also. That was why I purchased the second one in the first place. It doesn't hold much on the 1 TB HDD without us having to buy an additional Hard drive for storage. We always had a problem pulling up camera feed either live or past from away from the office. As a business owner, I can assure you this product is not worth the frustration and hours of phone calls it required to have it operate properly. I should also share that I have a Night Owl X at home for our home security, that one is wireless. I can't have a camera more than 15ft away from receiver or it can not connect. Putting it outside your house is next to impossible. Live feed on my phone doesn't work 1/2 the time with this Night Owl X neither. I am usually a pretty easy going person but at this point I can guarantee I will by a whole new system and re-wire everything before I would spend another dime on a Night Owl. Please read this as a product review, not a Complaint forum!

For months I've been looking for security cameras for our home but didn't want to spend 500 plus for some that I wasn't sure if they would meet my wants. But then I came across a black Friday deal for 200 bucks and figured eh what the heck I'd give them a try and i think they are really great for the price. The were kinda of a pain to hook up because of the wires but I wanted these because of that, I was of interference w the wireless ones. On top of that I love the idea that u can use ur phone or laptop to check the cameras anytime of the day or night which is great when were away from the house or even in bed not wanting to get up, definitely peace of mind. I would definitely recommend these to a friend wanting peace of mind. Also the night vision isn't bad at all eather I'm adding a picture so u can see that.

I used Ravo brand for years and its expensive but outstanding. I have 2 Samsung indoor wireless camera and outstanding app, but night owl app is not good at all. I thing my VGA port is not working. Called customer service but couldn't resolve this issue. System is less than 30 days old but paid $200.00 for installation so can't return it because I have to go through this installation process again. Tried 2 different VGA monitors and 5 different VGA cables but no results. Another issue s if someone comes by camera in all white clothing its not catching. Big mistake buying this camera. I bought this at Best Buy.

I had high hopes for this system and I got a good deal on this. Wasted money!!! you can barely see 10 feet with the IR night vision or you have to leave a light on outside so you can see. Day quality is good. User interface for the DVR is lacking and the app seems to all ways have issues or not detect the DVR which equals no remote viewing. Would return it but I bought it on Black Friday and waited for it to get warm to install and now I have surpassed the return window so now I'm stuck with a junk system

I have 1st system bought at costco and work great. Everything just scan barcode and done. This is 2nd nightowl system and problem came! No way to get this work in mobile app or pc . I chat with Night owl support. NightOwl technician support remote my pc to set up for 2 hrs and GAVE UP. Another NightOwl technician said can't keep 2 NightOwl system work at same time, same network. But I buy another Lorex system and just scan bar code , all done great! Cause Lorex DVR fan so noisy at night. I can't keep Lorex. Now I go to return 2nd Nightowl too!

Cameras take very clear pictures and have a longer range than stated on the package. The cameras will take pictures at night as well, but the cameras must be outside to do so. The quality of the night pictures depends on the amount of light from the moon, street lights, head lights, etc. Obviously, if you can't see what is in the dark, neither will the camera; if there is enough light for you to see the cameras will be able to do so as well.

Not working on arrival. Have to return. I have already received 2 harrassing emails from manufacturer to hurry up and get my receipt and non-functional equipment sent in and it's been less than a week since notifying them that after I installed all of my cameras, that the DVR will not connect to the internet. I install fiber-optic cable TV and internet for a living and the technical support was sub par.

I opened up the box and checked that everything was there and went to work. Approximately 1 1/2 Hours later I had the first 4 of 6 cameras installed and was very pleased, my wire management has something to be desired but who cares it worked. the system is more than what I expected (quality wise) and that being tied in with an awesome Best buy price you can't go wrong buying this