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Online Device Diagnostic and Repair (Remote Service)

Included with Membership
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
Meet Total Tech Support, a membership supporting all the tech in your home
Your price for this item is $149.99
Service Location:
Cardmember Offers


Diagnosing your device

We'll troubleshoot a single device and diagnose software issues. If additional or upgraded hardware is required, we'll provide an estimate of how much this will cost.

Repairing the issues

We'll fix operating system issues, including boot errors and blue screens. If we discover any viruses and spyware on your device, we'll remove them for you.

Streamlining the user interface

If your device is a computer, we'll remove any programs or desktop shortcuts you deem unnecessary, configure startup services to your specifications, and install applicable critical updates to your software.

Finishing touches

We'll test the device to make sure everything is working properly.

*This is a remote service, performed by a Geek Squad Agent over the Internet. It does not include any hardware installation.