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Questions & Answers

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  • QuestionWhat is the monthly subscription fee after the free trial period?

    • Answer The monthly subscription fee after the free trial period is $39.99 plus tax. The subscription can be canceled anytime through CLMBR's subscription page. Users will be charged on their monthly renewal date if the subscription is not canceled before that date.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many classes does CLMBR offer at launch, and how often are new classes added?

    • Answer CLMBR launches with 200 classes and adds 30 new classes every week. The classes range from 5-minute introductory climbs to 45-minute advanced classes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I cancel my auto-renewal subscription?

    • Answer To cancel your auto-renewal subscription, visit CLMBR's subscription page. Log in to your account and navigate to the subscription management section. Follow the prompts to cancel your subscription before the next renewal date to avoid being charged.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the minimum contract duration for the CLMBR subscription?

    • Answer The CLMBR subscription requires a minimum contract duration of one month. After the initial 30-day free trial period, the subscription will automatically renew on a monthly basis unless canceled before the renewal date.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the process for activating the free trial?

    • Answer To activate the free trial, purchase the CLMBR hardware and create an account on CLMBR's website. The free trial will automatically start upon account activation. Remember to cancel the subscription before the end of the trial period to avoid charges.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the duration of the free trial period for CLMBR?

    • Answer The CLMBR 30 Day Free Trial with purchase of CLMBR hardware offers a free trial period of 30 days. After the trial period, the subscription will automatically renew at a cost of $39.99 per month plus tax unless canceled before the renewal date.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I track my progress over time using CLMBR Connected?

    • Answer Yes, you can track your progress over time using CLMBR Connected. CLMBR Connected provides real-time feedback on your performance and allows you to track your progress over time.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat types of feedback do users receive during their workouts?

    • Answer During workouts, users of the CLMBR receive real-time feedback on their performance. This feedback includes exercise metrics, progress tracking, and motivational audio-only guided climbs. Users can track their progress over time through CLMBR Connected.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there any additional fees or charges associated with the CLMBR subscription?

    • Answer After the free one-month trial period, users will be charged a monthly subscription fee of $39.99 plus tax on their chosen card. This fee is subject to automatic renewal and can be canceled via CLMBR's subscription page.
    This question and answer was generated by AI based on customer and product data.