A:AnswerI believe the answer is yes. Customer satisfaction is crucial as it distinguishes a reputable brand from a misleading one. Occasionally, brands adjust the usage terms of your device. I collaborated with a brand that did this, but it was clearly stated during the purchase. If Geek Squad promised you protection yet pro-rated your device or refunded you a different amount than what you originally paid, I would consider that deceptive and hesitate before making another purchase.
A:AnswerDifferent products can have different protocols so your best bet is to give a quick call to geek squad and see what is required to warranty the item in question.
A:AnswerIt only replaces product one time. I used for a 3yr old Dyson, it was replaced no questions asked and I took plan out on the replacement. Worth the money due to product cost
A:AnswerShe just needs to provide the phone number used to purchase the protection plan and employees can assist searching it up, or give her the receipt
A:AnswerMine stopped charging after two months and they just replaced it on the spot with a new one. They have done that with every item I’ve purchased except for a Sony 4K Blu-ray player which would freeze in the middle of a movie and need to be re-plugged from the first week I purchased it. They were going to have to send it back to Sony for repairs even though it was in stock and I had purchased the 3 year warranty so I suppose it depends on which type of item. They did give me a tip to simply turn off the Bluetooth and the problem should disappear. They were correct. Now I just connect to WI-fi a couple of times a month to check for software updates (which can also be updated with a USB Memory Stick or flash drive.
A:AnswerHi there. Thanks for your question. If you need to swap out your vacuum, you could just bring it into the store and proceed from there. If you just purchased it and are wondering how to activate the plan, you do not need to do anything. It's activated from the time of purchase. I hope this helps. If you have any further questions, please reach out to your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerYou just use your name address and they pull it up via computer. If you have it paid on a BB card it have an online log in it's included with the order
