Questions & Answers

Q: QuestionDo I have to have a 3D tv?

Asked 6 years ago by Hammer.

• A:Answer No, a 3D TV is not required to use this system.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhy is it when I go to watch a DVD or Blu-ray I have no voice sound but all other sounds I have???

Asked 6 years ago by Angie.

• A:Answer Voices come from the center speaker. I suggest you make sure that it is properly plugged in. I had the same problem when I first hooked up my home theater system and I found out that the wires going into the center speaker were not connected correctly. The wires were not pushed in far enough. Once I connected them correctly, I could hear voices.

  Answered 6 years ago by JustLittleOleMeVerified Purchase

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Q: QuestionI've read other questions regarding the ARC capability or Optical cable to emit audio from a 4k TV, but nothing was clear. Can this home theater system receive audio via a HDMI 2.0 ARC from 4k TV? Or do I have to use optical for audio to emit thru system?

Asked 6 years ago by mac74321.

Q: QuestionI have a Samsung HDTV, will the Samsung 5 series 1000 5.1 Channel/3D Smart Blue ray Home Theater System be able to work and play with HDMI cable from the receiver to the tv

Asked 6 years ago by Shortcake.

• A:Answer Yes, this unit has HDMI.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHad this system for about six months now and now I get no output from the bass speaker, checked the wire it is good the speaker works when hooked to a different input but nothing when hooked to receiver . should I send it back ?

Asked 6 years ago by hdrider98ci.

• A:Answer Had something similar happen so did a reset and update. Fixed the dropped speaker and has worked normally ever since

  Answered 6 years ago by KiwiVerified Purchase

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Q: QuestionAre all the speakers wireless

Asked 6 years ago by Bangbang518.

• A:Answer No, non of the speakers are wireless actually. The sub and the two forward facing speakers are from the receiver. The two rear. the speaker that will be behind the user to enhance your sound are wired to and powered by a second wireless receiver. I ended up returning mine because of a delay in the picture and sound.

  Answered 6 years ago by ChrisVerified Purchase

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Q: QuestionHow many HDMI inputs or how many devices are able to be connected

Asked 6 years ago by Bhill.

• A:Answer There is only one HDMI output on the Samsung 1000 5.1 home theater system. It has Bluetooth so you can connect other devices that is compatible.

  Answered 6 years ago by JT18Verified Purchase

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Q: Questionare the speakers bluetooth or wired?

Asked 6 years ago by Coral.

• A:Answer The speakers are wired for the front. The unit comes with a wireless hub for the rear speakers. And the entire unit is bluetooth. For the rear, you plug the box in the wall, then the speakers in the box

  Answered 6 years ago by bah200018Verified Purchase

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Q: QuestionOkay, so my question is, is there a way to set up this system to connect to my tv for surround sound so I don't always have to be using the Samsung streaming to hear the surround. so like if I have an Apple TV hooked up to it can I still hear surround?

Asked 6 years ago by Jay.

• A:Answer Yes, run the audio from Cable Box or Satellite receiver to a input marked TV Audio Input.

  Answered 6 years ago by ThePupVerified Purchase

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Q: QuestionWhat are the dimensions for the blue-ray unit ?

Asked 7 years ago by Jesse.

• A:Answer 14x12x5

  Answered 6 years ago by Dmoney195Verified Purchase

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Q: QuestionThis product is need more amplifier for a loud sound to emerge

Asked 7 years ago by Rose.

• A:Answer Yes

  Answered 6 years ago by Girliy1Verified Purchase

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Q: QuestionI have a 4k Samsung QLED TV and wanted to add surround but is it best to just buy a 4K Dvd player since I assume the quality would be better than the current one that comes with or is there much of a difference?

Asked 7 years ago by Paulfromsa.

• A:Answer Not much of a difference.

  Answered 6 years ago by EvieVerified Purchase

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Q: QuestionIs this system completely wireless? no wires from the receiver to any of the speakers?

Asked 7 years ago by gymgym.

• A:Answer No there are wires to all speakers the only wireless is from the main receiver to the surround speaker receiver .

  Answered 7 years ago by CraigVerified Purchase

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Q: QuestionWill this product go on sale on cyber monday and how much do u think it will be

Asked 7 years ago by Sandra.

Q: QuestionIs this a wired setup or wireless

Asked 7 years ago by Walker.

• A:Answer Both

  Answered 7 years ago by lorenzo72Verified Purchase

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Q: Questionwill the system volume work through my directv remote?

Asked 7 years ago by Anonymous.

• A:Answer Only if you can match (program) the remote to.match is system

  Answered 6 years ago by ButchVerified Purchase

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Q: QuestionDoes this unit have an optical audio output for the surround sound to come from the tv?

Asked 7 years ago by ministajon.

• A:Answer Yes

  Answered 6 years ago by ButchVerified Purchase

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Q: Questionwill this system play all regions ?

Asked 7 years ago by Dflyinhawaiian.

Q: QuestionCan u put the wireless receiver by the blu-ray player and tv and center and sub speaker and front but not the back speakers my cables are put in the wall and directed to come out in the front of my room instead of the back of my room for the back speakers

Asked 7 years ago by Matt.