Questions & Answers

Q: QuestionHow much storage space does this Chromebook have?

• A:Answer This Chromebook comes equipped with a 256GB PCIe Gen 4 SSD.

Q: QuestionWhat is the battery life of this Chromebook?

• A:Answer This Chromebook provides up to 10 hours of battery life on a single charge.

Q: QuestionWhat type of processor is in this Acer Chromebook?

• A:Answer This Acer Chromebook is equipped with an Intel Core Ultra 5 processor.

Q: QuestionDoes this Acer Chromebook include a touch screen?

• A:Answer Yes, this Acer Chromebook does have a touch screen.

Q: QuestionWhat is the screen size of this Acer Chromebook?

• A:Answer This Acer Chromebook features a 14-inch display screen.

Q: QuestionDoes this Chromebook support the Google play store?

Asked 1 year ago by Anonymous.

• A:Answer Yes, of course

  Answered 1 year ago by AmosVerified Purchase

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Q: Questionwill USI compatible stylus work with this?

Asked 1 year ago by MOSAIC.

• A:Answer The previous answers are incorrect, and I don't know why Acer answered this way because they answered the exact opposite on the same question posted here previously. Yes, the Acer Chromebook Plus Spin 714 supports USI. It just has to be a stylus using USI 2.0, which pretty much all of them are. I'm typing this right now on a 714 and use the stylus all the time.

  Answered 1 year ago by Anonymous

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Q: QuestionWhen do auto updates expire for this model?

Asked 1 year ago by TomT.

• A:Answer According to Google, the AUE for this Chromebook is Jun 2034.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionWhen you are using the Chromebook as a tablet (keyboard folded behind the screen) does it switch back and forth between portrait and landscape modes?

Asked 1 year ago by BradL.

• A:Answer When using your Chromebook as a tablet (with the keyboard folded behind the screen), it will automatically switch between portrait and landscape modes. If you want to disable this auto-rotation feature, you can follow these steps: 1.Put your Chromebook in tablet mode. 2.Tap the clock in the lower right corner. 3.Tap Auto-rotate to turn the setting off.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionWhy doesn't the Gemini Advanced 12 months perk appear in the perks? Only Google One, Photoshop and a few others. Hasn't this model been added to the perk database?

Asked 1 year ago by Antitax.

• A:Answer The perks are offered by Google, not the manufacturer. Please check with Google as to what perks they can offer.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionHi, Not sure which kind of stylus tech is compatible with this device. I saw a review saying it supports USI, but there is a specific question about it here, where the answer was USI is not supported. Please help clarify what stylus to buy, thanks!

Asked 1 year ago by Jason.

• A:Answer The Acer Chromebook Plus Spin 714 CP714-1H-54UB supports the Universal Stylus Initiative (USI) standard. This means you can use any USI stylus with this device to enhance touch precision and utilize features like pressure-sensitive drawing. For a broader selection, you might consider checking with universal stylus providers or directly on the Acer store to find a USI stylus that suits your needs.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan backlight on keyboard be turned off

Asked 1 year ago by Meddy.

• A:Answer Pressing Alt + the brightness button located at the top row of keys above the 7 and 8 keys. The keys look like a big sun and smaller sun. Press ALT plus the brightness up or down key. Continuously tapping increases brightness for the backlit keyboard; while pressing Alt + the smaller sun key continuously decreases the brightness and ultimately disables the backlit keyboard.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionHi, I understand it doesn't come with a Stylus, but does it have a builtin stylus charging slot? If so, which Acer Stylus is compatible, and fits the slot of this specific model CP714-1H-54UB? Where is it available? Thanks!

Asked 1 year ago by Jason.

• A:Answer No, models that do not include a stylus do not include a charging port for a stylus.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan this be ordered with 16GB RAM?

Asked 1 year ago by Anonymous.

• A:Answer Memory is not upgradeable on the Chromebook products. There are two models with 16GB memory, model name is CBG516-1H-53TD and CBG516-1H-58CL. If you Google these models you should see where they are available to buy.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionWhat is the screen refresh rate of this Acer Chromebook Plus 714 (2024 model) ?

Asked 1 year ago by PC98226.

• A:Answer This is a 60hz Chromebook.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionDoes this Acer Chromebook (and the Spin 514) come with the Google Play Store pre-installed, or do I have to install it myself?

Asked 2 weeks ago by Nick.

• A:Answer All Chromebooks come with Play Store installed. They are Google account based devices that have android built-in.

  Answered 3 days ago by GarBestBuyVerified Purchase

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Q: QuestionGlossy or anti-glare screen?

Asked 2 months ago by 0000.

• A:Answer This Chromebook has a glossy LCD screen.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionHow long is the Microsoft 365 license granted?

Asked 2 months ago by Anonymous.

• A:Answer Acer is not including Microsoft 365 with the Chromebook products. If there is an offer for this software it is likely through BestBuy.

  Answered 2 months ago by TeamAcer

  
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Q: Questionhow are the speakers for this

Asked 2 months ago by Oldtrucker.

• A:Answer This Chromebook has 2W speakers which can be weak if you are expecting loud audio. This Chromebook does have an audio out port to connect external speakers if a more robust audio is needed.

  Answered 2 months ago by TeamAcer

  
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