Questions & Answers

Q: QuestionDoes this monitor have a curved screen?

• A:Answer Yes, it has a curved 21:9 display.

Q: QuestionWhat is the resolution of this monitor?

• A:Answer The monitor has QHD (3440 x 1440) resolution.

Q: QuestionWhat is the refresh rate of this monitor?

• A:Answer The refresh rate is 180Hz.

Q: QuestionIs this monitor wall-mountable?

• A:Answer Yes, it is VESA mounting compliant (100 x 100mm).

Q: QuestionDoes this monitor support HDR?

• A:Answer Yes, it is VESA DisplayHDR 400 certified.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor has a fast response time of 1ms.

Q: QuestionHow is the HDR for gaming? Is it very bright?

Asked 2 years ago by Matt.

• A:Answer This is an edge illuminated monitor, thus it only possesses a low "HDR400" rating. The monitor is not capable of bright HDR effects. Only more expensive monitors using either OLED panels or Full Array Local Dimming (Mini LED) illumination, offer bright HDR effects.

  Answered 2 years ago by wjkgreen

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Q: QuestionHow many Hertz with HDMI and Display port? Acer states this is a 144hz monitor

Asked 2 years ago by Aiden.

• A:Answer With HDMI it does 100 Hz, with display port it is 180 Hz. You're going to find with most monitors that it's the same with all of them until you get up to the really expensive ones because HDMI 2.1 which allows you to go above 100 Hertz it's only allowed on certain monitors and it's usually the expensive ones because HDMI is basically a private company and will only sell HDMI 2.1 to whoever pays for it and they charge a lot for HDMI 2.1. So unless you spend a lot of money on the monitor you're most likely going to always have HDMI 2.0 which only goes up to 100 HZ. if you want high hz you're always going to be using display port. Otherwise if they only have with an HDMI port you're stuck at 100 Hertz. Yeah it kind of sucks but HDMI basically has a monopoly on who gets HDMI 2.1 and who doesn't. And they do that by charging a lot for 2.1. So for budget monitors they're not going to put HDMI 2.1 on them because they wouldn't be budget anymore. Just some knowledge that most people don't know that I thought I'd let you know

  Answered 2 years ago by Cheef

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Q: QuestionWhat are the ACTUAL Dimensions of the Physical SCREEN (Height & Width) in Inches?. And I'm NOT talking about the diagonal length (which makes it a 34" screen).

Asked 1 year ago by Layla.

• A:Answer Monitor measurements are like televisions in that they measure diagonally. The closest we have to actual width and height of the screen is 31.75" wide by 14.25" high. This will include the plastic bezel around the screen.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan this operate split screen to have multiple windows open?

Asked 2 years ago by Computer.

• A:Answer No, this monitor does not support this feature.

  Answered 2 years ago by TeamAcer

  
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Q: Question1000R curve???

Asked 2 years ago by Ethan.

• A:Answer The curvature is 1500R.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionAre the 2 red strip on back of monitor led lights?

Asked 4 months ago by Home.

• A:Answer The Acer XZ342CU monitor itself does not feature built-in red LED lights or light strips on the back panel.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs this monitor height adjustable?

Asked 10 months ago by Anonymous.

• A:Answer The screen tilts up and down but the actual monitor does not move vertically.

  Answered 8 months ago by AdamVerified Purchase

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Q: QuestionCan this monitor support my Nvidia GeForce RTX 5090 G-Sync technology?

Asked 10 months ago by JohnDC.

• A:Answer The Acer Nitro XZ342CU V3 monitor does not support G-Sync directly, but it does support AMD FreeSync, which is NVIDIA G-Sync Compatible. This means that while it's not a dedicated G-Sync monitor, you can still use it with NVIDIA GPUs for smooth, tear-free gaming experiences.

  Answered 10 months ago by TeamAcer

  
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Q: QuestionWhat are the dimensions of the stand?

Asked 1 year ago by JohnnyLingo.

• A:Answer The dimensions of the stand are: 20.73" wide x 10.3" deep.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionDo I have a damaged monitor? It’s not running 1440x100hz (HDMI) on ps5 nor Xbox series s how do I do this?

Asked 1 year ago by Anonymous.

• A:Answer There could be a few reasons for this, but it would be best to contact Acer support for assistance with this issue. They can be reached at 866-695-2237 and are available 24/7 for in-warranty products. You might also post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionIs it possible to remove the stand? If so is it an easy removal?

Asked 2 years ago by Anonymous.

• A:Answer Yes use visa 100x100.. The monitor comes already not connected to the stand. I simply took the monitor arm attachment off my old monitor and put it on my new monitor and it fit perfect. I then slid my new monitor right onto the monitor arm on my desk. The size monitor army want for this monitor you're buying is Vesa 100x100. Some monitor arm support both 100 x100 and 75 x75 . Those are the two most common sizes for monitor arms so usually a lot of mono arms support both sizes. I tried to upload a photo to show you but I don't know if it work anyways I'm sending you another answer just in case. But yes monitor arms do work on this monitor and you don't have to use the stand look for a monitor arm that supports Vesa 100x100 there are a lot that are around 20 to $30 range. And the monitor's not very heavy at all. I would say maybe 10 15 lb at the most. So you don't really need to buy an expensive one that can hold a lot of weight because the monitor is very light

  Answered 2 years ago by Cheef

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Q: QuestionCan this monitor be tilted?

Asked 2 years ago by Anonymous.

• A:Answer Yes.

  Answered 2 years ago by wjkgreenVerified Purchase

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Q: QuestionI think the monitor is good for the price. The first one I got came with a dead pixel in the corner of the monitor so I return and purchase 2 new ones. This one came good. I like the picture quality and how it’s curved it does have 2 hdmi connections.

Asked 2 years ago by OmarO.

• A:Answer This is not a question.

  Answered 2 years ago by wjkgreen

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