Questions & Answers

Q: QuestionCan I upgrade the DC adapter to more than the 65 of the one provided ?

Asked 1 month ago by gamps.

Q: QuestionWhat is the quality like for this PC? Can it run high-end games, such as World of Warcraft and Oblivion Remastered? I'm in the market for a new PC and want one that fits my budget range.

Asked 2 months ago by JayW.

• A:Answer I don't think it would run high end games but didn't buy it for that reason

  Answered 2 months ago by SteveVerified Purchase

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Q: QuestionIs there an empty slot to add an additional 8GB of Ram or does it already have both slots filled with 4GB sticks?

Asked 2 months ago by Bookseller.

• A:Answer This PC ships with 2x4GB memory. It is upgradeable to a max of 2x8GB, for 16GB max memory.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionIS THEIR A FLOPPY DISC PLAYER ON THE FRONT OF THE COMPUTER SINCE THERE IS NO MENTION OF IT ANYWARE?

Asked 3 months ago by ROADRAGE.

• A:Answer If you mean a CDROM or optical drive no, this PC does not come with a drive installed.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionI need a computer that has TPM2.O and windows 11 to install turbo tax to do family taxes. Is this a good computer for that.

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by SteveVerified Purchase

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Q: QuestionCan additional internal storage be added?

Asked 3 months ago by rpaul.

• A:Answer Yes, you can replace the SSD with a higher capacity drive, up to 2TB.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionI an additional extended warranty be added to this computer? Does it have an sd card reader? Can the internal storage be expanded? Thanks in advance.

Asked 3 months ago by rpaul.

• A:Answer This PC does not have an SD card reader. You can upgrade the storage in the Acer Aspire XC-840-UB11 by replacing the existing M.2 NVMe SSD with a larger capacity drive, up to 2TB. Acer does not offer extended warranties for refurbished products but you might check with BestBuy directly to see if they offer one.

  Answered 3 months ago by TeamAcer

  
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Q: Questiondoes this include wi-fi or blue tooth?

Asked 3 months ago by jh328.

• A:Answer This PC supports both wifi and Bluetooth.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionI see that the Microsoft Office is available, but it is requiring a key. Do you provide that? Thanks

Asked 3 months ago by Anne.

• A:Answer If the PC includes Office, it would be a trial version only. Once the trial ends you will be prompted to purchase the key.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionWill this work well with the Cannon MG2522 PIXMA printer?

Asked 3 months ago by SallyW.

• A:Answer If the printer connects via USB or wifi, it should work fine with this PC.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionCan more ram be added?

Asked 4 months ago by BIgBelly1.

• A:Answer This PC supports up to 16GB memory using 2x8GB memory sticks.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs the ram upgradeable? Or are you stuck with only 8g ?

Asked 4 months ago by Nottmore.

• A:Answer This PC supports up to 16GB memory using 2x8GB memory sticks.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs it for gaming.

Asked 4 months ago by Isaiah.

• A:Answer No, the Acer Aspire XC-840-UB11 is not good for modern gaming; it's an entry-level PC with a basic Intel Celeron processor and integrated UHD Graphics, suitable only for light tasks, web browsing, and very old/simple games, struggling with demanding titles due to its weak graphics and low-power components. For actual gaming, you'd need a dedicated graphics card and a more powerful CPU, which this PC isn't designed for, though it can handle older games at low settings.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs there a warranty on this unit?

Asked 5 months ago by Cinloumad.

• A:Answer Refurbished products have a 90-day warranty against hardware defects. Warranty support is provided by Gierd and contact information is included in the box.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionWhat word program will work best

Asked 5 months ago by Ms.

• A:Answer Any modern word processing program will work on the Acer XC-840-UB11, as it is a Windows 11 computer with current specifications (Intel Celeron N4505 processor, 8GB RAM, 512GB SSD). The best program depends on your needs, but Microsoft Word would likely suit your needs.

  Answered 5 months ago by TeamAcer

  
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Q: QuestionCan this computers graphics card be updated to something with onboard VRAM?

Asked 5 months ago by Dan.

• A:Answer This is not something Acer would support but yes, you can add a dedicated GPU to the XC-840-UB11, but it requires significant upgrades, specifically a power supply and possibly a low-profile card, and the case may limit your options.

  Answered 5 months ago by TeamAcer

  
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Q: QuestionDoes it have a DVD tray?

Asked 5 months ago by Arty.

• A:Answer No.

  Answered 5 months ago by TeamAcer

  
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Q: Questionis this item wifi ready

Asked 7 months ago by Anonymous.

• A:Answer yes it is

  Answered 5 months ago by RosemaryAVerified Purchase

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Q: QuestionDoes it come with a power cord and connecting cables?

Asked 8 months ago by Anonymous.

• A:Answer This PC comes with a power cord but does not include connecting cables.

  Answered 8 months ago by TeamAcer

  
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