Questions & Answers

Q: QuestionHow is the Aluratek alarm clock powered?

• A:Answer The Aluratek alarm clock is powered by a plug-in power source.

Q: QuestionHow many alarms can I set on the Aluratek alarm clock?

• A:Answer You can set one custom alarm on the Aluratek alarm clock.

Q: QuestionWhat type of display does the Aluratek alarm clock have?

• A:Answer The Aluratek alarm clock has an LED display.

Q: QuestionDoes the Aluratek alarm clock come with a charging cable?

• A:Answer No, a charging cable is not included with the Aluratek alarm clock.

Q: QuestionMy husband threw away the instructions that came with as to setting the clock, alarm, and changing from military time. Can anyone who got one of these please take a pic of those instructions and post it here if possible. That would be helpful - thank u

Asked 6 years ago by RAWW.

• A:Answer Press the menu button twice quickly

  Answered 6 years ago by Anonymous

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Q: QuestionI keep turning the brightness level on the clock down to the dimmest setting, but later in the day the clock will automatically change to the brightest setting. Is there any way to stop this from happening?

Asked 6 years ago by Holyy53.

• A:Answer Mystery solved. First make sure am/pm setting is correct (if not on military time). If the time is set correctly this is what to expect. At any time the brightness level of the time display can be adjusted with the +/- buttons on right side of the clock. You can toggle from high, medium, low, and off. Note; Just the display is off. It will keep charging your device and keep time. But no matter what level of brightness you choose, this clock will AUTOMATICALLY make these three changes. 1) At 7am/0700 the display goes to full brightness. 2) At 6pm/1800 the display will dim to medium. 3) At midnight/000 the display will dim to low. At 7am it will repeat the cycle back to full brightness. If the light is too bright; dim it. If it’s too dim; brighten it. Just keep in mind the clock will make those changes no matter what brightness level you have chosen. I think it’s perfect in that regard. But this clock has other quirks and anomalies that make it a questionable purchase.

  Answered 6 years ago by kayakrazy

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Q: QuestionThe time keeps changing to military time how do I stop this.

Asked 6 years ago by Anonymous.

• A:Answer A quick double click of the menu button located towards the top of the right side will fix your problem...temporarily. I say that because if this problem persists you must be doing that without realizing it. Not your fault though. This clock’s interface is HORRIBLE All adjustments are done with only three buttons so it’s easy to change a particular setting unintentionally. I bought the clock because I liked what I saw but it’s a programming nightmare if you lose the instructions. I don’t think it’s possible to change the alarm settings without them or a photographic memory. This clock is best left alone. Enjoy!

  Answered 6 years ago by kayakrazy

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Q: Questionwhat is the charging wattage??

Asked 5 years ago by packersfan036.

• A:Answer The USB port output is 5V / 1A. Wireless charging is 5W.

  Answered 5 years ago by Aluratek

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Q: QuestionDoes the clock auto-set and sync with the atomic clock?

Asked 6 years ago by Synomenon.

• A:Answer Yes, the clock is auto-set and sync with the atomic clock.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow big are the numbers?

Asked 6 years ago by Eggy.

• A:Answer The numbers on the clock are white and two inches tall on a black background. The lighted numbers can be dimmed according to the comfort of the eyes.

  Answered 5 years ago by Txhunter

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Q: QuestionDoes this alarm clock charge Samsung S9 phones using the wireless pad?

Asked 5 years ago by edgar.

• A:Answer Yes!!

  Answered 5 years ago by GordaVerified Purchase

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Q: QuestionI bought three for my home. My husband and I have IPhone 7 Plus while my daughter has a iPhone 7. NONE are charging using the wireless feature. One comment I read said I may need to buy some wireless item? Can’t figure out why none are charging. USB seems

Asked 6 years ago by Tonij.

• A:Answer I also have a 7. The reason why it isn’t charging is because only iPhone 8 and newer have the ability to have wireless charging done. The 7 or older wasn’t made with that feature .

  Answered 6 years ago by PP4U

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Q: Questionwill it charge I phone with case on it

Asked 6 years ago by Carol.

• A:Answer It charges my Samsung S8+ with a case on so I think you should be fine.

  Answered 6 years ago by Michelle

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Q: QuestionCan you turn the night light off? Is the the clock backlight dimmable? What sounds does the alarm make?

Asked 6 years ago by Abc123.

• A:Answer Yes you can turn off the night light. The clock's hours and minutes have 4 lighting levels ranging from off to bright. The alarm makes a beeping sound.

  Answered 6 years ago by CesarVerified Purchase

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Q: QuestionDoes it have a snooze button for the alarm? Does it have a volume adjustment for the alarm?

Asked 6 years ago by wiwood.

• A:Answer Yes you can snooze it for 5 min and it does have volume controls.

  Answered 6 years ago by Joel

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Q: QuestionDoes this have battery backup?

Asked 3 years ago by Anonymous.

• A:Answer Yes, it has a button battery to keep the time setting if there is loss of power.

  Answered 3 years ago by Aluratek

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Q: QuestionCan you set more than one alarm with this at a time?

Asked 5 years ago by TophefWou.

• A:Answer No, there is only 1 alarm setting.

  Answered 5 years ago by Aluratek

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Q: QuestionWill this charge an Android?

Asked 6 years ago by Redladybug.

• A:Answer Yes, I use a Samsung S7 with a case and charge it overnight with the clock.

  Answered 6 years ago by OldSchoolFuryVerified Purchase

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Q: QuestionWhy does the blue light keep flashing?

Asked 2 years ago by Anonymous.

• A:Answer If it's the colon separating the minutes from seconds then I think it's supposed to do that. But feel free to contact support@aluratek.com for more info. Thanks!

  Answered 2 years ago by Aluratek

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