Questions & Answers

Q: Questionis it hard to set up a 55" Amazon Class 4 series 4K UHD Smart Fire TV, can you breifly tell how to do it please?

Asked 3 years ago by mark.

• A:Answer Hi Mark, The TV set up is fairly simple. When you power on, it will walk you through the process on the screen. It will guide you to set up the Wifi to connect to the internet to have access to apps like Netflix and Hulu and ask what apps you may have or want to download during the initial set up, and then you can always add more after the set up. It is really a plug and play TV. Hope this info helps! Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this TV You Tube ready, You Tube TV ready or both?

Asked 4 years ago by rusty.

• A:Answer Hi Rusty! Yes, YouTube TV is available on this Fire TV. Apps can be easily downloaded from the main screen on your Fire TV device. Here are the steps: 1. Use the main menu on your Fire TV to search for apps. You can also use your voice to search for specific apps. Just press the voice button on your Alexa Voice Remote. 2. Select the app you want to download. 3. Select Get or the shopping cart icon to start your download. Hope this helps, enjoy your day!

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I connect a DVD player to this TV

Asked 4 years ago by Clueless.

• A:Answer Yes. You can connect a DVD player, I hope this helps, have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: Question3 Q's: 1.Does this TV come w/ a Firestick? If not which Firestick do I need? 2. Any other accessories needed? 3. Do you have a Trade-In program for this TV? I got new Roku 55 inch that Firestick won't work w/ certain app I need.

Asked 2 years ago by VictoriaD.

• A:Answer Hi vrose9! The 55" Class 4-Series 4k UHD Smart Fire TV actually runs the Fire TV OS, so it doesn't require an additional external Fire Stick. The TV will come with everything you need to set it up on Wi-Fi, though you may want additional accessories depending on exactly what you're trying to do. This TV will have access to the same Appstore as a regular Fire Stick, so if your app isn't available via the Appstore on a Fire Stick it probably won't be available here. Usually the easiest way to check if an App is available is just to search online. For example when I put 'youtube tv amazon fire stick' into Google it gives me a few pages that show me how to install that app and get it running. Hopefully that helps, have a great rest of your day!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the sound quality good or do I need a soundbar? Also, do TCL soundbars work with this TV? Thank you and God Bless :)

Asked 3 years ago by Levi.

• A:Answer The sounds is great. Good definition.

  Answered 3 years ago by rosasalgado257Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many GB of storage are built in?

Asked 3 years ago by Dubb.

• A:Answer Hello Dubb! This device comes with 16GB of storage. Thanks so much for your question and I hope you have a fantastic day!

  Answered 3 years ago by Amazon Devices Customer Support

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I set up and use this tv if I don’t have WiFi? I have directv.

Asked 2 years ago by Auggie.

• A:Answer Hi Auggie, thank you for your question. Yes, you can absolutely connect your DirecTV to the 55" Class 4-Series4K UHD Smart Fire TV. 1. Connect to the cable input of your TV with a coaxial cable. 2. Scan for channels: 3. Go to Settings on your Fire TV Smart TV. 4. Select Live TV . 5. Select Channel Scan. 6. Follow the on-screen instructions. Hopefully this helps you! Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questioncan it be used for video calls from your smartphone also can you also can you use zoom app from it

Asked 3 years ago by steve.

• A:Answer Hi Steve, This version- the Amazon 4 Series does not support hands-free voice control or two-way video calling. If those features interest you, we recommend Fire TV Omni Series. Hope that helps!

  Answered 3 years ago by Amazon Devices Customer Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you watch live tv?

Asked 3 years ago by Skippy.

• A:Answer Hi Skippy! There are a few ways to enjoy Live TV on your Amazon 4-Series TV. There are multiple subscription services that offer this feature that are available for download to your TV via the Amazon App Store. This TV also has a tuner built in for local Over The Air broadcasts, you would just need to plug an antenna into the coax port and run a channel scan to find local channels. Hope this helps, enjoy your day!

  Answered 3 years ago by Amazon Devices Customer Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have Bluetooth?

Asked 3 years ago by Liporitet.

• A:Answer Yes and can be find it on settings.

  Answered 3 years ago by rosasalgado257Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this TV be wall mounted easily. I don't see any mounting holes on the back.

Asked 3 years ago by Edwardf.

• A:Answer Yes, there are 4 screws in the back that you would remove to attach to a wall mount. You can see them in the picture of the product when it shows the back if you zoom in. It looks like the screws are for holding the TV together but they are just placeholders for the mounting.

  Answered 3 years ago by nuno1287Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe fire stick is not working, it lets me go into Netflix and prime, but it doesn’t let me watch anything, when I click it just goes around and around. Also I can’t access my Spectrum cable services.

Asked 1 year ago by Patricia.

Q: QuestionIs there a way to mount a soundbar to the bottom of the tv?

Asked 2 years ago by Ginny.

Q: QuestionHow long is this power cord and what are the longer cord options

Asked 2 years ago by Cj.

• A:Answer Hi CJ, The 4 Series 4K UHD Smart Fire TV's power cord measures 5ft 3 inches. Additional cord solutions are sold separately to fit your living spaces needs! Multiple cord options can be purchased additionally as long as they are 2 prong ac plug compatible! Hope that helps!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionjust purchased and set up and hung. the picture quality just seems off . i changed it ti vivid and tweaked some settings but the red bleeds. any suggestions before i return.

Asked 2 years ago by rsb.

• A:Answer Hi RSB, Thanks for your question! To further adjust your 55" Class 4- Series 4K UHD Smart Fire TV you can click settings, followed by picture, and continue to make adjustments as needed. The 4- Series supports 4K Ultra HD, HDR 10, and HLG to deliver a clearer and more vibrant picture with brighter colors compared to 1080p Full HD. Hope this helps! Have a great Day!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you add more storage to the TV

Asked 2 years ago by Sue.

• A:Answer Hello Sue, Thank you for your question. Our Fire TV 4-series 55" has 2GB DDR3 of RAM that is not expandable. Streaming devices only need memory for apps and cache in order to show content. Have a nice day!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow far apart are the legs on the 55"? I need to see if it will fit on a tv stand that I have.

Asked 2 years ago by BenM.

• A:Answer The legs are 40 inches apart at their widest. If that is too large for your stand you can go to one of the home improvement stores and buy a pre-finished shelf board, lay it on top of your stand and then sit the TV on the board. I did that before I bought a new stand when I went from a 50 inch to a 55 inch TV. these pre-finished boards come in different lengths and colors so you should be able to find one that will not contrast too much.

  Answered 2 years ago by ChefVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan u share the screen from phone to tv

Asked 2 years ago by Anonymous.

• A:Answer Hi There, Depending on the device you want to mirror from, you can use AirPlay to share videos, photos music and more from your compatible iPhone or iPad to your Fire TV 4-Series. Compatible devices sold separately! You can also use the browser to search for content if you do not have an iPhone. Hope that helps!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat type of audio outputs does this TV have it? How many is 8%?

Asked 2 years ago by John.

• A:Answer Hello John, Thank you for your question. The Amazon 55" Class 4-series 4K Fire TV comes 2x 8 Watts speakers and with 1x Digital Optical Audio Port for an external connection to an audio system or sound bar. You could also pair the TV with an Amazon Echo smart speaker, an Echo Dot or Echo Studio, for more power. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question