Questions & Answers

Q: QuestionIs this remote wireless?

• A:Answer Yes, this remote is wireless.

Q: QuestionWhat Amazon devices are compatible with this remote?

• A:Answer This remote is compatible with Fire TV Stick, Fire TV Cube, and Amazon Fire TV.

Q: QuestionWhat kind of battery size does the remote use?

• A:Answer The remote uses AAA battery size.

Q: QuestionCan I use voice to control content?

• A:Answer Yes, you can use voice control to find, launch, and control content.

Q: QuestionDoes this remote use bluetooth connectivity?

• A:Answer Yes, this remote uses bluetooth connectivity.

Q: QuestionDoes this remote have volume control buttons?

• A:Answer Yes, this remote has power, volume, and mute buttons.

Q: QuestionBefore purchasing this remote I asked online if it would sync up with the 2nd generation Firestick and was told it would. I bought it. The packaging states it will sync up with 2nd generation Firesticks. After many tries, it won't sync up. Any ideas?

Asked 7 years ago by JR77.

• A:Answer No, mine did not either. I have both 1st and 2nd generation and difficulty syncing with both. Got it one time with the 2nd generation them after a couple days it lost sync and would not connect again. Also the fire stick always defaults as the main source everytime I turn on the TV even with the source left on another one when it was turned off. I was told it's a fire stick programming issue cause I have attempted to change my settings on the TV and nothing works, it continues to turn the fire stick on every time I turn on the TV. Frustrating.

  Answered 7 years ago by Rv14Verified Purchase

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Q: QuestionMy remote no longer works with my firestick, it's an older version. I need to know if this remote will work for all firestick version?

Asked 7 years ago by Teddybear19.

• A:Answer It will work great but if you’re interested in keeping the old one, all you have to do is resync it. Hold down home button for 30 seconds. And you may have to do it multiple times but eventually it’ll resync.

  Answered 7 years ago by MonicaVerified Purchase

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Q: QuestionDoes this remote work with a Insignia smart tv?

Asked 5 years ago by Kiki.

• A:Answer Yes, this will work with Insignia Smart TV.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow can I replace a firestick remote . the one I have got damaged.

Asked 6 years ago by Spurs.

• A:Answer Get a replacement.They are available at Best Buy. Setup is a snap

  Answered 6 years ago by Applepie

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Q: QuestionWhat generation is it

Asked 6 years ago by Gracie77092.

• A:Answer It is for all generation just update the software of your device.

  Answered 6 years ago by djrobertocdVerified Purchase

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Q: QuestionIs there a Fire TV remote with jack for headphones? Thank you.

Asked 5 years ago by Niecy.

• A:Answer Not that I know it.

  Answered 5 years ago by Serpico12Verified Purchase

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Q: QuestionIs this Alexa remote compatible with Sharp Roku tvs? I sent a picture.

Asked 7 years ago by TT.

• A:Answer as long as you have a Firestick or Amazon fire box it will work it’s compatible with all TVs has the programming guide with it

  Answered 6 years ago by SampsonVerified Purchase

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Q: QuestionWill this remote work with my SAMSUNG 65" CURVED T.V and does it have apps for DISNEY+, APPLE T.V and a few more popular Apps? ALSO, Why are some of this brand Firesticks more expensive if you're just purchasing a Firestick?

Asked 5 years ago by KrisB.

• A:Answer Hi Kris, This remote is just a replacement remote for someone who already owns a Fire TV Stick, Stick Lite, 4K or Cube. It will not work unless you already have one of those or an older version. Each devices has its own differences, such as with the Fire TV Stick Lite does not offer power and volume control on the remote, and the regular Fire TV stick does. The 4K version offers the ability to watch available 4K content on a 4K TV, and the Fire TV cube offers several benefits, such as hands free control as it has the ability of an Echo Dot all built into one device, control of most all home theater devices through the IR controller, as well as 4K capability. Hope some of this info helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionHello Are there payments to make once you purchase it???

Asked 5 years ago by Edralaurelio.

• A:Answer Hello Edralaurelio, this is just the remote itself. This particular remote is to be used with Fire TV devices. There is no fee to use a Fire TV device, but certain streaming services do require a subscription. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this remote work with a Westinghouse Amazon Tv?

Asked 5 years ago by Anonymous.

• A:Answer Hello, the Alexa Voice Remote is meant to be used with Amazon Fire TV stick, Fire TV Stick 4K or Fire TV Cube. If you're looking for a replacement TV remote, it would be best to look for a universal TV remote which could be paired with any TV. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questionto get netflix on a non smart tv and no other upgraded tv electronics what do I need ? Will this work for the entire house tvs?

Asked 5 years ago by Helpme.

• A:Answer Hello Helpme, the Fire TV Stick is a great option to turn a non smart TV into a smart TV! It allows you to access Netflix and other streaming apps on the TV The device is plugged into. If you have multiple TV's in your home, you will need to purchase a Fire Stick per TV, or unplug the device and move it to your other TV when needed. The Fire Stick requires an internet connection and you would need to have a Netflix subscription to view content. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWhat all do you have to have in order for this to work? Do you have to have a smart tv?

Asked 6 years ago by Deshea.

• A:Answer No you don't have to have a smart tv

  Answered 6 years ago by GranddadVerified Purchase

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Q: QuestionWill this work with direct tv

Asked 6 years ago by Pyas.

• A:Answer will it work with direct tv?

  Answered 6 years ago by nisey

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