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Questions & Answers

Your price for this item is $44.99
The previous price was $89.99
Page Showing 1-20 of 55 questions
  • QuestionCan I watch you tube videos and MAX videos?

    Asked by Dinald.

    • Answer Hi Dinald! While the Echo Show 5 supports YouTube via the built in browser (just ask Alexa to search YouTube and it will come up), currently you cannot access MAX. The only Echo Show device that can access MAX would be the Echo Show 15 via the built in Fire TV feature. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionHow do stop all the news and just show the time

    Asked by Anonymous.

    • Answer Hi there! You can customize the home screen on the Echo Show 5 via the Settings menu. To do so: Say "Go to settings," or swipe down from the top of screen and select Settings. Select Home & Clock. Select Home Content. For each content option, turn the switch on or off to update what content appears. You can even upload pictures from your phone to use as a background! I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this have photo slideshow option for a screen saver?

    Asked by Scottyi87.

    • Answer Hello! To set your personal photos as a background, use your Echo Show 5 device's on-screen settings. Follow these steps to change the background: 1. Say, "Go to settings," or swipe down from the top of screen and select Settings. 2. Select Home & Clock, and then Clock. 3. Select Personal Photos. 4. Select Background, and then select a supported photo service. 5. Choose the photo or photo album you'd like to set as your background. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionMust I sign into my Amazon acct to change the settings on Echo 5? Thanks Bob

    Asked by Bob21.

    • Answer Hi Bob21. Thank you for your question. No need to access your account. You can do it directly on Echo Show 5. Swipe down from the top of the screen to make the menu appear, then select Settings. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this feature a 1 touch intercom system to communicate with another echo show in the home?

    Asked by intercom.

    • Answer Hi Intercom, thank you for your question. Echo Show 5 has a feature called "Drop In" which will effectively allow you to use the devices as intercoms. To activate this feature, please make sure both devices have Drop In enabled in your Alexa app. Then, to use the feature, simply say "Alexa, Drop In on (the name of the other device)." Hopefully this is helpful. Have a wonderful day!

      Answered by Amazon Devices Customer Support

  • QuestionWill this device link with the Echo dot? What I want to do is be able to link my spotify to the Echo show and have it play the music through the dot located in a separate room.

    Asked by Anonymous.

    • Answer Hi there! All of your Echo devices that are set up on the same Amazon account are automatically linked up to each other. You'll just need to link your Spotify account to your Amazon account, to do that: Open the Alexa app. Select More, then select Settings. Under Alexa Preferences, select Music & Podcasts. Select Link New Service. Select your preferred music service provider (Spotify) and follow the on-screen instructions. This will allow you to ask Alexa to play music from Spotify on any Echo device connected to your account. If you'd always like the Echo Show to play from the Echo Dot, you can set the Echo Dot as the preferred speaker under the Echo Show's device settings. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this show Netflix and tubi

    Asked by Anonymous.

    • Answer Hi there! While the Echo Show 5 can play all your favorites from Netflix, it does not currently support Tubi. If you're looking for an Echo Show to use for TV, the Echo Show 15 has Fire TV built in now and absolutely has access to the Tubi app. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionWhich smart plug do I need with the 5th generation

    Asked by Anonymous.

    • Answer Hello, Smart Plug lets you voice control your lights, fans, coffee makers and more. All you need is an Alexa-enabled device, such as Echo, Fire TV, Fire tablet, or even just the Alexa app on your phone. and with multiple Amazon Smart Plugs, you can control multiple outlets. Amazon has a Amazon Smart Plug that is sold at Best Buy for $24.99. Hope this helps you out!

      Answered by Amazon Devices Customer Support

  • QuestionIs this compatible with ring doorbell 2?

    Asked by Stella.

    • Answer Hi, Stella! Yes! The Echo Show 5 (3rd Generation) is compatible with the Ring Video Doorbell. All you need to do is connect your Ring to your Alexa device via the Alexa app. I hope this helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes the photo feature connect to google photos?

    Asked by Bob.

    • Answer Hi Bob! While there's no direct way to link your Google Photos account to the Echo Show 5 you can easily upload photos to the device from your phone! Once you've got your device set up, open the Alexa app on your phone or tablet. From there, go to Devices and select the Echo Show 5. Once it loads up, you'll see the option for Photo Display along with "Manually select my photos." This will let you choose which photos from your phone to display on the Echo Show 5! You can also back these up with Amazon Photos, which provides a free 5 GB of storage! I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this unit work well with all phones and phone companies for receiving calls?

    Asked by Teri.

    • Answer Yes and i love it

      Answered by Anonymous

  • QuestionIs this compatible with the wireless blink doorbell camera?

    Asked by Anonymous.

    • Answer Hello -, Thank you for your question. Yes the Echo Show 5 is compatible with the Blink doorbell camera, below are the steps to pair: -First, enable the Blink SmartHome Skill: -Open the Alexa app, tap the curtain menu in the lower right-hand corner, and select Skills & Games. -Search for Blink SmartHome, then select the skill. -Tap ENABLE TO USE and you'll be sent to the Link Account/Sign In page. -Enter the email address and password of your Blink account. You'll be asked to create a 4-digit pin code for Alexa to provide functions requiring enhanced security. Then tap Sign In. By default, multiple factor authentication asks to confirm a PIN code sent to your mobile device. Enter the code and tap Verify Code. If you have not received a code within 2 minutes, tap Resend Code. The Alexa app communicates with Blink account servers, detects devices, and then displays a message saying, "Your Blink SmartHome has been successfully linked." -Tap CLOSE, and you are shown the Discover Devices screen. *Note that your device may have already been discovered, but it is safer to attempt discovery again. -Tap Discover Devices. After about 45 seconds, the Setup screen appears informing you that a device has been found and connected with the Blink SmartHome Skill. Tap "choose device" to begin setting it up. The "Cameras" screen shows your discovered device. *Note: Occasionally, the Alexa app message will say that no new devices were discovered (even though they were). In that case, tap the "Devices" icon on lower right of the screen for a list of known devices. *Note: When setting up a Blink Video Doorbell in the Alexa app, be sure to assign it the same name that you did in the Blink app. Once set up is complete and the names match in both the Alexa app and the Blink app, you'll be able to request to your Echo Show 5 by saying, "Alexa, show me the Front Door," for example. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I connect my 4 outside ring cameras to this

    Asked by Dman.

    • Answer Yes

      Answered by DeborahB

  • QuestionIs it compatible with ring doorbell?

    Asked by Anonymous.

    • Answer Hello and thank you for your question! Yes, the Amazon Echo Show 5 is compatible with the Ring Doorbell. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionI just had to move out of state from where the Alexa was originally installed, and now its asking for the initial password. How and where do I find it?

    Asked by Mike.

    • Answer "Hello Mike! Sounds like you need to do a hard reboot to restart your device. To set up your Echo Show device, plug it in and follow the on-screen prompts. The prompts will walk you through each stage of the set up including: 1. Select a language. 2. Connect to your Wi-Fi network. 3. Log into your Amazon account. 4. Confirm your time zone. 5. Confirm your address. 6. Confirm the location of your device. 7. Choose a name for your device. 8. Choose a wallpaper for your device. 9. Follow the on-screen steps to review your available offers. When you see the home screen with rotating pages, your device is ready to use. Thank you for your question. Have a great day!

      Answered by Amazon Devices Customer Support

  • Questiondoes Echo 5 compatable with Blink cameras

    Asked by firemanbob.

    • Answer Hello firemanbob, Yes, the Echo Show 5 has the capability to display one Blink Camera at a time. You will also be able to speak through your Show 5 on any blink camera with two way communication. When you set up a new Alexa enabled device it will attempt to connect to any other smart devices on your network. I have also attached the steps bellow to accomplish the same task through the Blink App. These steps are applicable when setting up the Blink SmartHome Skill for the first time. 1. Open the Blink app and tap Settings. 2. Tap Account and Privacy. 3. Tap Link to Alexa. 4. Tap the Open Alexa App button. 5. Tap ENABLE TO USE on the Blink SmartHome screen. On the Link Account screen, enter the email address and password associated with your Blink account. Then tap Continue. 6. Enter the verification code sent to the mobile phone number associated with your Blink account. Then, tap Verify Code. If you do not receive a verification code within 2 minutes, tap Resend Code. After you successfully verify your account, you can Close the screen to navigate back to the Alexa app. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionCan I gift this product to someone who does not have a mobile phone? He only has cable TV.

    Asked by jasperpous.

    • Answer You need a Wi-Fi connection and internet

      Answered by Anonymous

  • QuestionWill this device work in Peru?

    Asked by Mafer.

    • Answer Yes it will as long as you have internet and a working mobile device to set it up

      Answered by AbhishekK

  • QuestionWhat is required to claim the warranty? Where can I return the item for warranty service?

    Asked by Anonymous.

    • Answer You have to contact amazon

      Answered by DeborahK