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Questions & Answers

Page Showing 41-60 of 526 questions
  • QuestionCan Geek Squad come out and install on roof or antenna mast?

    Asked by bob3y.

    • Answer Sorry... the Geek Squad does not install outdoor antennas. They will install indoor antennas and help with streaming devices. Here is a link to the Geek Squad page. Unless they've changed their business model - you may want to start a chat with someone at Best Buy.

      Answered by Antennas Direct Expert

  • Questionwill this antenna pick up uhf vhf channels

    Asked by grinny.

    • Answer Yes, it gets them all.

      Answered by FrankfromRogers

  • QuestionHow many TV's can you hook up at one time to this antenna?

    Asked by Bo.

    • Answer We have 7 tvs hooked up to ours and it works great!!

      Answered by CIN2

  • QuestionIs this antenna omni directional and can it be split to run two tv's?

    Asked by SCBKR.

    • Answer We are able to receive 12 stations. These come from 2 different towers about 45 degrees apart. I tried to set the antenna so it would be in the middle. I don't know why sometimes when watching a program the picture will go off where we are watching but will be on a channel on the other tower. When watching, when the show is coming in, the picture is great. I do not know if the antenna can be split for 2 tv"s

      Answered by KenPat

  • QuestionIs this antenna ATSC 3.0 compatable?

    Asked by Polly.

    • Answer Yes22

      Answered by Billybob

  • QuestionI already use a wired HDTV antenna, but sometimes the reception on certain channels gets pixelated. I am looking for a stronger antenna and wondered if a wireless unit is available so I can run through wifi and place in my attic. No go outside

    Asked by JoeDye.

    • Answer So what wireless or wifi "devise" would you suggest I pair with this antenna?

      Answered by JoeDye

  • QuestionI have 2 of your antennas, both the same. Can I put them together for a better signal?

    Asked by Lancer.

    • Answer They call that stacking and yes it will help with signal strength . Just put the 2 cables from each antenna and put them through a combiner splitter and hook up the single output from the splitter to your TV set .

      Answered by Pooch

  • QuestionWill tall trees interfere with reception? How high should it be placed to receive the most channels? Will it work no matter which way it is pointed? Does it work better if placed outdoors or in the attic?

    Asked by Daisy13.

    • Answer With any OTA digital antennae, direct line of sight to the broadcast tower is critical. So short answer to your question, Yes trees or other structures will interfere with signal quality. It also does matter which direction an OTA antennae is pointed and not all stations lie in the same direction.

      Answered by workaholic

  • QuestionDoes this antenna require a power supply?

    Asked by Craig.

    • Answer With the ClearStream 4MAX, it does not require power. Some outdoor installations, based on where you are located and the signal strength coming from the towers, a preamplifier might be needed. Once you have your antenna installed and if you are not receiving all the available channels in your area - you can see all the available channels in your area https://www.antennasdirect.com/transmitter-locator.html - if you need assistance, we have a great team of tech support available 7 days a week. You can call us toll-free 877-825-5572.

      Answered by Antennas Direct Expert

  • Questionhow many tvs can u hook up to this antenna

    Asked by handry.

    • Answer You can split the signal as many times as you want, but signal quality drops. I split mine to 3 TV's with no problems. If you find you lose channel reception after splitting it, buy a signal booster and than split it to the multiple TV's.

      Answered by Chopper1

  • QuestionWhat is cost of installation and what is maximum range from house in Manitowoc Wisconsin?

    Asked by Bogy.

    • Answer The average person can install this antenna without paying more for its installation. Then, it's a simple matter of turning or moving the antenna into the optimum position to find channels. Ours works best at a 40 degree angle to the wall but not invariably. We opted not to mount it on a wall or in the attic where our analog antenna is. We can actually turn it a different way to get Richmond rather than Salisbury or Baltimore channels. It's rather large, when used as rabbit ears, but we get a clear pictures and sound even during rain storms by moving the antennae. This antenna is one of the best products I ever purchased. We're women. My mother is 85, and I'm 65. A friend of mine assembled it for us.

      Answered by PatStilleMartin

  • QuestionWill this work for both UHF and VHF channels in the 92373 area?

    Asked by JT.

    • Answer Yes, this is both a UHF and VHF antenna. you have 39 transmitting towers in your area offering up to 220 TV channels (that's not a typo) and you can receive these broadcast stations for FREE with a ClearStream 4MAX TV antenna. Wow, that is an impressive amount of TV channels! You should not be paying for cable or satellite services when you can receive network and local channels for FREE using a TV antenna. You can see the broadcast towers in your area by clicking this link: https://www.antennasdirect.com/transmitter-locator.html or if you need help selecting the right antenna for your location. If you need any assistance with choosing the right antenna and would prefer to speak to a friendly Connection Crew team member, call us toll-free at 1-877-825-5572 and we will evaluate your home location and advise which TV antenna is right for you and then you can purchase your antenna from Best Buy. The call and support are free. We are available 7 days a week. 9am to 9pm Mon - Fri and Sat – Sun 10am to 6pm Central Time.

      Answered by Antennas Direct Expert

  • QuestionCan you hook this antenna up to another tv in house if you have cable on main tv

    Asked by Anonymous.

    • Answer Yes. This will hook to any coaxial port on any TV. Then it just pulls in over-the-air signal. Existing cable boxes will not impact this antennas performance.

      Answered by Daniel

  • QuestionBIG question......what is the return policy on this antenna?????

    Asked by Lisa.

    • Answer If the antenna doesn't meet your satisfaction, Best Buy does allow you to return the product. If you have any questions or need helpful tips to receive the best reception in your area using the 4MAX antenna, call the Connection Crew at 1-877-825-5572 toll-free in the USA.

      Answered by Antennas Direct Expert

  • QuestionWill this antenna work in Europe (Spain)?

    Asked by Lou.

    • Answer Interesting question. To my knowledge the Europeans use the same frequencies as North America; only the format is different. Or it was prior to digital. EIther way, the format is irrelevant. All that matters is that the frequencies are the same. If so then it will work in theory. Practically speaking you need to hook it up. Are televisions there connected using RG6 coax and F connectors? I ask because a relative brought back a universal TV from Italy and it worked fine, but took us forever to find the correct form factor for the antenna plug. Short answer, it should work in theory, but make sure you have the same connectors which is F type.

      Answered by Anonymous

  • Questioncan i mount it in the attic of my home which is a wood structured home. is it better to mount outside?

    Asked by ronr.

    • Answer Hello Ron: Yes you can mount this in your attic, it is made for this purpose, making sure you mount it as high as possible and that the cones face toward the city you want to receive reception from.

      Answered by Masonman

  • QuestionDoes geek squad do installation on outside he antennas

    Asked by Jim.

    • Answer No

      Answered by Melrob

  • QuestionI see these listed in distance i.e. 30 miles, 60+ miles, etc. Do they also work well if some station towers are closer than the specified distance or do the towers need to be that far away to get the reception?

    Asked by Robbie.

    • Answer Hi Robbie, the towers need to be "within" the distance listed to receive TV signals. For the ClearStream 4MAX, it can receive TV signals from a tower a mile away or from a tower as far as 70 miles away. I hope this helps! Give us a call if you need help choosing the best TV antenna for your location at 877-825-5572.

      Answered by Antennas Direct Expert

  • QuestionI live in a travel trailor. I just want to be able to get my local channels like ABC. I have satellite but still can't get local channels. Will this antenna help?

    Asked by Anonymous.

    • Answer Hi there! The best way to find which antenna is right for you, before spending any money, is to give us a call at 1-877-825-5572. We will perform a detailed signal analysis of your location and determine which antenna will work best for you and your area. We are available Monday-Friday to help! Thank you for your question.

      Answered by Antennas Direct Expert

  • QuestionWhat are the dimensions of the mounting bracket?

    Asked by Hank.

    • Answer Hi Hank, thank you for your question! The base of the J-Mount for mounting on the wall is 5.5" wide and 4.75" long. For a more thorough breakdown of dimensions please give us a call 7 days a week at 877-825-5572. Thank you.

      Answered by Antennas Direct Expert