Questions & Answers

Name: Antennas Direct - ClearStream Eclipse Amplified Indoor HDTV Antenna
Brand: Antennas Direct
SKU: 5406100
Price: 44.99 USD
Rating: 4 (1171 reviews)

Antennas Direct - ClearStream Eclipse Amplified Indoor HDTV Antenna

Model:: ECL-A; |
SKU:: 5406100

User rating, 4 out of 5 stars with 1171 reviews.

Highly rated by customers for:

Clearance

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Page Showing 1-20 of 26 questions

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QuestionIt says a 50 mile range. My concern if you live in an area where there is forestry and large hills will this still work. At this time we still have directv. How does it pick up signal?
Asked 9 years ago by stecarmarc.
- Answer Please call our tech support team @ 877-825-5572. Every case is different. Using your street address we can perform a signal analysis to determine which antenna would be right for your installation. Thanks!
  Answered 9 years ago by Antennas Direct Expert
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QuestionDoes this come in just white?
Asked 9 years ago by JAG0216.
- Answer The Eclipse has you covered. It is white on one side and black on the other! You get to choose. Thanks so much.
  Answered 9 years ago by Antennas Direct Expert
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QuestionI called the guy told me i would need the clearstream 2 on the roof since we are in the woods and in valley 40 miles from nyc tower.so my question has anyone used this one 40 miles from your local tower ? And can you refund it if does not work
Asked 8 years ago by Anonymous.
- Answer Please call in to our tech support line @ 877-825-5572. We can make a signal analysis using your street address. Taking into account terrain, obstructions, and your install specifics, we can suggest the right equipment for your needs. Best Buy has a 14 day return policy. Thanks!
  Answered 8 years ago by Antennas Direct Expert
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QuestionHow good is the reception? And are you able to watch clear nfl games on fox, cbs and nbc??
Asked 9 years ago by Suwoop.
- Answer The NFL broadcasts are in High Definition and crystal clear.
  Answered 9 years ago by Antennas Direct Expert
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QuestionWill I get ESPN and MLB stations with this antenna
Asked 7 years ago by baseballguy.
- Answer TV Antennas receive signals from the local broadcast towers for networks such as ABC, NBC, CBS, Fox, PBS, The CW, Univision, Telemundo, Justice, Escape, ThisTV, MeTV, MyTV, and many many more channels. Here is St. Louis, we receive 55 TV channels for FREE with an HDTV Antenna. If you need any further assistance, call the Connection Crew at 1-877-825-5572 toll free in the USA. We can evaluate your exact location to help you choose the right antenna for your location and you can pick up your antenna at Best Buy today. Thank you for your time.
  Answered 7 years ago by Antennas Direct Expert
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QuestionThe description says this comes with a 15ft. coaxial cable but can anyone tell me how long the power suppy cord is?
Asked 8 years ago by DownSouth.
- Answer power supply cord is approx.6 ft.long
  Answered 8 years ago by Denny
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QuestionWill this antenna work inside a house with aluminum siding or with screens on double pane windows?
Asked 7 years ago by Rick.
- Answer i live in an older mobile home and it works for me. i have it on a double pane window, but it doesn't have a screen so i don't know if the screen would interfere with reception or not.
  Answered 6 years ago by sarah
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QuestionIt looks like the amplifier has 2 male coax connections. If you wanted to use the antenna without the amp (in some cases reception is actually better without it), how long would the usable coax section(s) be?
Asked 7 years ago by Phobos.
- Answer The Clearstream Eclipse includes one 12' coax cable and a 3' coax cable that you can use alone if you do not want to use the amplifier. Feel free to contact our Technical Support team for more support. You can reach them either on the phone @ 877-825-5572 or fill out a form submission here https://www.antennasdirect.com/customer-service.html. Thanks for your time!
  Answered 7 years ago by Antennas Direct Expert
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QuestionI live in al arge downtown apartment buliding on the first floor overlooking open water - Lake Michigan. Has anyone had experience with reception in a large apartment building? Thanks.
Asked 8 years ago by higherin.
- Answer I am using mine in a very large apartment building (my apartment is on the third floor) and I am picking up several more channels than I was previously able to with another product.
  I would recommend:
  - Antennas Direct - ClearStream Eclipse Amplified Indoor HDTV Antenna
    User rating, 4.01 out of 5 stars with 1171 reviews.
  Answered 8 years ago by whataboutbobby
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QuestionWhat do you do if it no longer sticks? Can you use duct tape or does it have to be clear tape between the antenna and the wall?
Asked 5 years ago by ReviewX.
- Answer I use duct tape on my orange peel walls and I also hang the loop over a pushpin.
  Answered 4 years ago by DianaK
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QuestionDo I need internet to use it?
Asked 6 years ago by Hopeful.
- Answer No, you don't need internet to use a digital tv antenna. installed correctly, by attaching the antenna with a cable to your Digital TV. For best results you hang it in a window or inside the house. Auto-tune your tv, and local channels are available. The need for the internet is a separate paid service to access the world wide web content.
  Answered 5 years ago by John6u6
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QuestionI love the antenna, nice and crisp picture, but for local news i am only getting CBS, NBC & ABC are missing, what i need to do to get them, i am on the 2nd floor, no trees around.
Asked 6 years ago by Rik.
- Answer I had to move the antenna around the room and scan. I was able to get CBS, NBC, and ABC local channels clearly. Also, I did not have success for one TV but worked fantastic in the other room.
  Answered 6 years ago by nypalp
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QuestionWill this antenna help get local channels like ABC NBC and CBS. Cause all I can get are pbs channels I have had no luck checking the main channels with any other antenna
Asked 6 years ago by Dyan.
- Answer I think it depends on where you live, and how free the area around your house is to get a signal. I was able to tune in KOMO, KCPQ and KSTW as main local channels but not KIRO or KING. I also did not tune in any of the local PBS stations.
  Answered 6 years ago by jpeg009
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QuestionWill this antenna work in rural areas? Does it require an internet connection?
Asked 7 years ago by Ray44.
- Answer i live in an area where tv stations are on the other side of some mts. and it works for me.
  Answered 6 years ago by sarah
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QuestionWe hooked it up and got all our local channels. Hubby moved it and rescanned and now we get no major networks even after moving it back to its original position. Help! And thanks!
Asked 7 years ago by BusyMom.
- Answer I have had the same problem. Usually it has come back after a short time. I think it has to do more with the tv than the antenna. Also the atmospherics may be the problem. We are to used to cable I can run through the channels and pick up or lose them .
  Answered 6 years ago by camaroguy
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QuestionHow long can the amplifier be connected ?!
Asked 7 years ago by Anonymous.
- Answer I leave it connected all the time and have not noticed any problems.
  Answered 5 years ago by Weathergod
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QuestionIs a converter needed to make it work... I live in the country, in the valley...
Asked 7 years ago by Dawni.
- Answer A digital converter isn't required unless your TV doesn't have an ATSC tuner.
  Answered 7 years ago by CommunityAnswer
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QuestionNeed hardworking schematic missing in original box
Asked 8 years ago by Mark.
- Answer Model No. ECL-A SKU No. 5406100 Technical Assistance is available: Monday-Friday 9.00 AM - 9.00 PM Saturday - Sunday 10.00 AM - 6.00 PM Central Time You can call the helpline at 1-877-825-5572 and request Assembly/Installation Instructions
  Answered 7 years ago by SavyShopper
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QuestionOne reviewer stated this does not receive channels 2-13. Is this accurate? CBS is channel 8 and ABC is channel 10 here in San Diego. Thx....
Asked 8 years ago by VHFer.
- Answer The antenna receives the VHF channels. The problem may lie with his TV tuner. It may not be digital ready.
  Answered 8 years ago by djnonprophet
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QuestionCan I get all the channels that I get on cox?
Asked 8 years ago by Grammy.
- Answer Short answer no. It isn't cable. It is for over the air broadcasts, the same way rabbit ears were back when they actually played the national anthem at the end of the day. However, if you are looking for more of the older ME-TV type of shows, there are a several channels for that. There are also some unique anime types.
  Answered 8 years ago by DatGoober
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Showing 1-20 of 26 questions

Questions & Answers

Antennas Direct - ClearStream Eclipse Amplified Indoor HDTV Antenna

Q: QuestionIt says a 50 mile range. My concern if you live in an area where there is forestry and large hills will this still work. At this time we still have directv. How does it pick up signal?

Q: QuestionDoes this come in just white?

Q: QuestionI called the guy told me i would need the clearstream 2 on the roof since we are in the woods and in valley 40 miles from nyc tower.so my question has anyone used this one 40 miles from your local tower ? And can you refund it if does not work

Q: QuestionHow good is the reception? And are you able to watch clear nfl games on fox, cbs and nbc??

Q: QuestionWill I get ESPN and MLB stations with this antenna

Q: QuestionThe description says this comes with a 15ft. coaxial cable but can anyone tell me how long the power suppy cord is?

Q: QuestionWill this antenna work inside a house with aluminum siding or with screens on double pane windows?

Q: QuestionIt looks like the amplifier has 2 male coax connections. If you wanted to use the antenna without the amp (in some cases reception is actually better without it), how long would the usable coax section(s) be?

Q: QuestionI live in al arge downtown apartment buliding on the first floor overlooking open water - Lake Michigan. Has anyone had experience with reception in a large apartment building? Thanks.

Q: QuestionWhat do you do if it no longer sticks? Can you use duct tape or does it have to be clear tape between the antenna and the wall?

Q: QuestionDo I need internet to use it?

Q: QuestionI love the antenna, nice and crisp picture, but for local news i am only getting CBS, NBC & ABC are missing, what i need to do to get them, i am on the 2nd floor, no trees around.

Q: QuestionWill this antenna help get local channels like ABC NBC and CBS. Cause all I can get are pbs channels I have had no luck checking the main channels with any other antenna

Q: QuestionWill this antenna work in rural areas? Does it require an internet connection?

Q: QuestionWe hooked it up and got all our local channels. Hubby moved it and rescanned and now we get no major networks even after moving it back to its original position. Help! And thanks!

Q: QuestionHow long can the amplifier be connected ?!

Q: QuestionIs a converter needed to make it work... I live in the country, in the valley...

Q: QuestionNeed hardworking schematic missing in original box

Q: QuestionOne reviewer stated this does not receive channels 2-13. Is this accurate? CBS is channel 8 and ABC is channel 10 here in San Diego. Thx....

Q: QuestionCan I get all the channels that I get on cox?

QuestionIt says a 50 mile range. My concern if you live in an area where there is forestry and large hills will this still work. At this time we still have directv. How does it pick up signal?

QuestionDoes this come in just white?

QuestionI called the guy told me i would need the clearstream 2 on the roof since we are in the woods and in valley 40 miles from nyc tower.so my question has anyone used this one 40 miles from your local tower ? And can you refund it if does not work

QuestionHow good is the reception? And are you able to watch clear nfl games on fox, cbs and nbc??

QuestionWill I get ESPN and MLB stations with this antenna

QuestionThe description says this comes with a 15ft. coaxial cable but can anyone tell me how long the power suppy cord is?

QuestionWill this antenna work inside a house with aluminum siding or with screens on double pane windows?

QuestionIt looks like the amplifier has 2 male coax connections. If you wanted to use the antenna without the amp (in some cases reception is actually better without it), how long would the usable coax section(s) be?

QuestionI live in al arge downtown apartment buliding on the first floor overlooking open water - Lake Michigan. Has anyone had experience with reception in a large apartment building? Thanks.

QuestionWhat do you do if it no longer sticks? Can you use duct tape or does it have to be clear tape between the antenna and the wall?

QuestionDo I need internet to use it?

QuestionI love the antenna, nice and crisp picture, but for local news i am only getting CBS, NBC & ABC are missing, what i need to do to get them, i am on the 2nd floor, no trees around.

QuestionWill this antenna help get local channels like ABC NBC and CBS. Cause all I can get are pbs channels I have had no luck checking the main channels with any other antenna

QuestionWill this antenna work in rural areas? Does it require an internet connection?

QuestionWe hooked it up and got all our local channels. Hubby moved it and rescanned and now we get no major networks even after moving it back to its original position. Help! And thanks!

QuestionHow long can the amplifier be connected ?!

QuestionIs a converter needed to make it work... I live in the country, in the valley...

QuestionNeed hardworking schematic missing in original box

QuestionOne reviewer stated this does not receive channels 2-13. Is this accurate? CBS is channel 8 and ABC is channel 10 here in San Diego. Thx....

QuestionCan I get all the channels that I get on cox?