Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Page Showing 1-12 of 12 questions
  • QuestionI need a power pac to keep my DVR and Internet box running once I loose power. 6+ hours would be ideal, with no beeping noise. Any recommendations?

    Asked by Steve.

    • Answer Thank you for your inquiry. This unit can be muted so you wouldn't have a beeping noise while it was on battery. Unfortunately you would not get that much runtime from this unit. Likely the power draw would be around 100 watts which would give you around 50 minutes of runtime from the unit. If the load is less then you will get more runtime from the unit. To get that much runtime from our UPSs you may want to look into our SmartUPS Extended run unit which can have additional battery packs connected to them. Please do not hesitate to reach out an APCbySchneider sales team if you need further assistance in choosing an UPS. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.

      Answered by APCProductSupport

  • QuestionCan I use this as a power outage backup for my bipap machine for 8 hours?

    Asked by MojoZ47.

    • Answer Maybe. But that seems like a long time. You can find the load your machine draws and then calculate the supply you need.

      Answered by Mike

  • QuestionDoes this function as a surge protector as well?

    Asked by mastermind.

    • Answer Yes, it does perform the job of a surge protector. That is one of the reasons I bought one.

      Answered by itech

  • QuestionCan it be used as a battery back up for sump pump

    Asked by Ryan.

    • Answer Thank you for your interest in our products. The unit isn't really designed to provide a battery backup to a sump pump. Usually electrics like your PC and/or modem are connected to it. You would want to make sure the sump pump isn't going to overload the UPS as well. The UPS supports 600 watts of equipment connected to it so you would want to keep it under that. If you need further assistance in selecting an UPS please do not hesitate to reach out to an APCbySchneider sales team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.

      Answered by APCProductSupport

  • QuestionI am looking for a APC that will allow my parents to bring their lift chairs to a lounge position to a seated position when there is a power outage, will this 1100VA unit do that?

    Asked by Rainmaker.

    • Answer Thank you for interest in our products. Usually our UPS are connected to home electronic equipment like your computer. It would really depend on how much power the chair draws. You would want to make sure that the chair pulls less than 600 watts of power so it doesn't overload the UPS. There is a chance that the chairs pull more than this depending on what type of motor is in them so if it is over that it would overload the UPS.

      Answered by APCProductSupport

  • QuestionHow many outlets does it have?

    Asked by SJScher.

    • Answer 6 surge protected and battery back up outlets, 4 surge protection only outlets, One coax in/out, One ethernet in/out and a USB type A on the front as well as a USB type C on the front.

      Answered by Metalmilitia3194

  • QuestionCan u run a sump pump off the battery pack

    Asked by Anonymous.

    • Answer Generally, smaller UPS units are not a good fit for that type of load. And, you want to make sure that you get a UPS that does a true sine wave output since the approximated sine wave output of this UPS would not work well with many non-computer loads. APC states: One potential issue is the inrush current draw for a motor. It can easily overload a Back-UPS UPS model. Secondly, these models of UPSs output a stepped approximated sine wave when on battery. This waveshape, while ideal for computer type equipment, is not particularly compatible with most motor loads. The result may be that motors run very slowly, erratically, or not at all when the UPS is on battery. My general rule is that you want to get a UPS with the right type of output and generally at least 2X the running load of the motor to be safe. One sump pump that I just looked at was 120V with a 9.7A running draw, which is 1,164W, so I would say at least 2500VA so that it can handle the startup load. And a 3000VA UPS will only give you 15 minutes with a 1200W load on it. Extra battery units would give you around 30 minutes more each. You can see more on the approximate running times in this APC chart: https://www.apcguard.com/Runtime-Chart-for-Smart-UPS-XL.asp

      Answered by Floozy

  • QuestionDoes this work for moving a TV between offices where product get unplugged for a period of time and what would the battery life be? Do all APC UPS have this functionality?

    Asked by Paul.

    • Answer for a TV you have like 20 minutes of battery. The less power the TV pulls the more battery you will have.

      Answered by MeMemejo

  • QuestionCan be laid on the side?

    Asked by Al.

    • Answer Thank you for your interest in our products. I wouldn't recommend laying it on it's side on a flat surface because it would block the air vents on the side of the unit.

      Answered by APCProductSupport

  • QuestionIs this a Sine Wave UPS?

    Asked by Adrian.

  • QuestionWill this product communicate with macOSHighSierra to conduct a controlled shutdown of iMac during utility outage

    Asked by AKwink.

    • Answer YES! It's very easy. Just connect the USB cable between the UPS and your Mac. The software is built right into the Mac's OS. This APC document should help: https://www.se.com/ww/resources/sites/SCHNEIDER_ELECTRIC/content/live/FAQS/159000/FA159690/en_US/How%20to%20configure%20native%20shutdown%20on%20Macintosh%20OS.pdf?_ga=2.2761651.2009725426.1574301634-1046235914.1574128256

      Answered by Elwood

  • QuestionHow do you recharge it

    Asked by Dee.

    • Answer A new unit arrives with the battery already charged, and as you use the UPS plugged into your wall outlet, it keeps the battery charged. The battery will last for years, and if you need to replace it, it's easy to replace with no tools needed, and replacement batteries are easily found at battery or electronics stores.

      Answered by Elwood