Questions & Answers

Q: QuestionAre multiple unlocking methods available for this lock?

• A:Answer Yes, multiple unlocking methods are available for this lock.

Q: QuestionWhat battery size does this smart lock require?

• A:Answer This smart lock requires AA battery size.

Q: QuestionWhat is the lowest operating temperature for this lock?

• A:Answer The minimum operating temperature is -22 degrees fahrenheit.

Q: QuestionDoes this smart lock work with Apple Home?

• A:Answer Yes, this smart lock works with Apple Home.

Q: QuestionDoes this smart lock have a fingerprint reader?

• A:Answer Yes, this smart lock has a fingerprint reader.

Q: QuestionWhen will this lock be matter updated to (example smart-things by Samsung) be fully capable of all the U300 features, instead of having to by the Aqara (M3) Hub?

Asked 2 weeks ago by MrMe.

Q: QuestionDoes anyone know or can measure the spindle size? I want to retrofit this into a different lock system

Asked 1 month ago by Diynow.

• A:Answer Hi I will be using everything including the spindle for the lock. Just need to know the width of the spindle. Can you please provide me with that information?

  Answered 2 weeks ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the handle orientation be changed. Right now the handle in the pictures would be facing the door jam.

Asked 9 months ago by Ramsey.

• A:Answer Yes, you can change the handle orientation.

  Answered 4 months ago by aaarghressVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)