“We have entered user name and passcode on the printers manually and still can't get a NEW Canon printer or an old HP to connect wirelessly. What do you do to make the printer work via with the wi-fi this has? We can connect all other wifi devices.”
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I had a similar issue. I discovered the router defaulted to a security/encryption level that was different from my older wireless printer. Once I changed the security settings on the router to match printer, it connected immediately.
Sorry, there was a problem. Please try again later.I ended up having to create a new a new name and password for my network and switch all devices over. and if it doesn't recognize that unplug the printers and plug them in.
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