Questions & Answers

Q: QuestionHow do you customize the audio settings on the Astro A30 Wireless Gaming Headset?

• A:Answer You can customize the audio settings using the Logitech G mobile app on iOS and Android devices.

Q: QuestionWhat is the battery life of the Astro A30 Wireless Gaming Headset?

• A:Answer The Astro A30 Wireless Gaming Headset provides 27+ hours of playtime on a single charge.

Q: QuestionDoes the Astro A30 Wireless Gaming Headset come with a detachable microphone?

• A:Answer Yes, you can choose between a detachable boom mic or a built-in microphone.

Q: QuestionWhat is the sound mode supported by these headphones?

• A:Answer The Astro A30 Wireless Gaming Headset supports Dolby Atmos sound mode.

Q: QuestionWhat kind of charging accessory is included with the Astro A30 Wireless Gaming Headset?

• A:Answer The Astro A30 Wireless Gaming Headset includes a charging cable.

Q: QuestionCan u use them as wired also

Asked 3 weeks ago by Billy.

• A:Answer Yes, the Astro A30 Wireless Gaming Headset can be used as wired with 0.1 in (3.5 mm).

  Answered 3 weeks ago by Logitech

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Q: QuestionDoes this headset have a flip to mute feature?

Asked 9 months ago by Carter.

• A:Answer No

  Answered 1 month ago by user418761Verified Purchase

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Q: QuestionI have an Xbox series X and the headset is connected to the Xbox but yet the microphone isn’t working! This this is way too difficult. The cheaper $25 headphones are easier to use than these. Any ideas! Updated the Xbox, got the app everything.

Asked 1 year ago by XboxPlayer3508.

• A:Answer It's frustrating when tech doesn't work as expected, especially when it comes to gaming headsets. In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

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Q: QuestionDoes the mic work with the Nintendo switch & is it wireless?

Asked 2 years ago by JessicaB.

• A:Answer Yes and yes. Its optional. The headset is both wireless and if you want it comes with a cord to be connected

  Answered 2 years ago by TiffVerified Purchase

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Q: QuestionWhen are you guys gonna get the black version Astro

Asked 2 years ago by Albert09.

• A:Answer Hey! Currently, we offer Astro A30 in white and navy colors. We appreciate your feedback, and we will make sure to share it with our dedicated team. Your input is valuable to us as we continuously strive to enhance our product offerings and meet the preferences of our customers.

  Answered 2 years ago by Logitech

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Q: QuestionDo you have the black version?

Asked 2 years ago by Joel.

• A:Answer No

  Answered 2 years ago by Antbreezybx

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Q: QuestionAre these strictly wireless or can you connect them to your controller?

Asked 2 years ago by Sergey.

• A:Answer You can connect to controller as well. All the cords you need come with the headset

  Answered 2 years ago by TiffVerified Purchase

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Q: QuestionDoes this headset support 7.1 surround sound?

Asked 3 years ago by Abezilla.

• A:Answer It does. Also has bluetooth. Can listen to music or take phone calls. If you take a phone call it mutes your mic so no one in your party can hear you, you can still hear them though.

  Answered 2 years ago by RyanVerified Purchase

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Q: QuestionDoes this work wireless for the xbox x? I just bought one but it only seems to work when connected to the controller and will not work without the wire.

Asked 10 months ago by Daytona.

• A:Answer The Astro A30 Wireless Gaming Headset does work wirelessly with Xbox Series X, but it requires the USB wireless transmitter to be plugged into the console. It does not connect wirelessly directly to the Xbox like some other headsets.

  Answered 10 months ago by Logitech

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Q: QuestionIf I were to buy this headphone, do I need to download Dolby Atmos software and have to running at the background whenever I'm using this headphone?

Asked 3 years ago by ThisPig.

• A:Answer No. You need to download the Logitech app on your phone though.

  Answered 2 years ago by RyanVerified Purchase

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Q: QuestionI bought a pair of these and I used the yesterday the mic worked just fine my friends could hear me I went to use them today and the mic all of a sudden isn’t picking up anything but make the noise when I plug in the mic to know it’s connected

Asked 3 years ago by Cam.

• A:Answer Take them back and get a different kind of headset. do not wait, get your money back while you can.

  Answered 2 years ago by KellyHVerified Purchase

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