Questions & Answers

12 Questions & 30 Answers
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  • Question
    Does this system come with SSD( Solid state drive)?   (6 Answers)

    By Ventasurge May 5, 2017.

    Answers
    • Best 
      Answer

      No it does not come with SSD. I bought my own SSD M.2 Card and installed it to my machine. This comes only with the standard laptop drive 7200 RPM 1TB. There are websites that offer customization, but I prefer to do it my own and save some 40 - 50 bucks by personally buying it.

      By StormingNorman May 8, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Is the Panel an IPS panel? Is it 120hz as described on the ASUS website for these new models with the new Kaby Lake processors?   (4 Answers)

    By Marley March 4, 2017.

    Answers
    • Best 
      Answer

      As Bradley mentioned, this does come with GSYNC, though it is below 75hz refresh rate. I successfully overclocked my panel within NVidia Control Panel to 103hz though, with GSYNC still enabled, it looks fantastic! Just take your time when stepping the overclock up, as it is something you want to do in increments of 5hz at a time.

      By Siggurd June 30, 2017.

    • Question
      Is this model VR ready? Does this model come with the M.2 slot to upgrade for a sid state drive?   (3 Answers)

      By Eagle86 April 13, 2017.

      Answers
      • Best 
        Answer

        Yes, VR ready. Yes, m2 slot.

        By Kageki April 14, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does the keyboard light up? Noticed the function on the keyboard but when I hit the button nothing happens   (3 Answers)

      By Aaron May 2, 2017.

      Answers
      • Best 
        Answer

        Yes it does. But you have to press the function button on the bottom left labelled 'FN' and the key at the top of the keyboard, hope that helps!

        By SCADAEngineer May 2, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Dual channel memory & 12GB? Since they don't sell ram in 6GB increments, how did they setup Dual Channel memory with 12GB? If they're running a 8 & a 4, it's losing 10% or so memory bandwidth just because it has unmatched ram...   (2 Answers)

      By Flapinux April 25, 2017.

      Answers
      • Best 
        Answer

        Yes, you are right it is 8/4 set up, I will be upgrading mine to 2x 16 2400's. Also a known problem is it runs high graphic games at 98•C which is too hot so you have to undervolt the cpu -.125v to -.150v to keep it sup 87•c

        By Deathdefier April 26, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      This is a silly question, but is the price in US or Canadian dollars? I am located in Canada and not sure whether the price was converted for me or not. Thanks   (2 Answers)

      By snatch2408 April 3, 2017.

      Answers
      • Best 
        Answer

        If it's $1,649 or $1,700, something like that, then it's US. Bestbuy.com is all USD, go to Bestbuy.ca for Canuk money (I'm french-canadian so I can say that).

        By CrowJenkins April 21, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does it comes with asus branded power brick or delta electronics one?   (2 Answers)

      By Ivan July 31, 2017.

      Answers
    • Question
      Someone said that the 8gb of memory is actually "soldered" onto the board & the other 4gb memory card is in a slot. Can someone please confirm if this is true. It seems like a deal breaker... what if that 8gb goes bad & not to mention the upgradability.   (1 Answer)

      By John July 31, 2017.

      Answers
      • Answer

        Hello, no its not soldered on. It has 2 removable SODIMM.

        By aguyfrommiami August 9, 2017.

      • Question
        I downloaded the manual from the Asus site for GL702VS. it shows 2 empty M2. slots. It says one of them can do PCIe. No where does it give a model number in the manual. Does this BestBuy ver have 2 M2. slots & what is the PCIe use. Thanks much!!   (2 Answers)

        By Hotdog July 18, 2017.

        Answers
        • Answer

          I just purchased this laptop and put one M2 in the slot.. it works great.. at present according to ASUS the second slot for PCIe is for 'future use' They did not specify

          By Pete July 24, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does it come with two slots so i can put a ssd in with the hdd   (2 Answers)

        By Zgskee June 29, 2017.

        Answers
        • Answer

          You can put an M2 SSD any size you want

          By Pete July 24, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member

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